====== Support and Downloads ======

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**Integria IMS** has a **centralized Download environment**, which allows the distribution of files and software releases to its customers and users. All Downloads items must belong to a Category, which may be related to a group. This allows access control of different users. Also, Downloads are categorized into Folders.

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The first thing we will do is manage Folders and Categories.


===== Folders =====

Download files are grouped into folders. To view the list, click on **Downloads** → **Folders**. From this section we can also create new folders.

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To create a new folder, we'll give it a name, icon, description, and whether it has a root folder.

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===== Categories =====

All the elements that make up a folder have to belong to a category, which means that we will have to have them created before. To do this, click on **Downloads** → **Download Categories** and access the view of the different categories that we have configured. From this same section we can create new categories by clicking on the **Create** button.

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On the new screen, we'll give the new category a name and assign an icon to it. Click on **Create** to save the changes. In this way, we are adding all the categories to which each of the folders in our system will belong.

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===== Downloads =====

When we access the ** Browse ** section of the Downloads menu we will see a list with the different Folders.

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To add new items, just select **Add Files** and a view like this will be displayed.

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Where you can select any of the files that are in the repository, or select a file from another location with the option **Search by file**. Once the file has been selected by either of the two possible paths, a new dialog will be displayed where we will select the category to which the file belongs, its folder and if we want to generate a public link. Through this link you can access the download of the file without having to be logged in.

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===== Access Management =====

The objective of this section is to relate the categories that we have created within Downloads, with the different groups configured in the **Integria IMS** system.

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In this way, we achieve a folder access control system, since an element that belongs to a category is assigned a set of groups (one or more) that define the users who may or may not have access to said element.

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