{"id":6867,"date":"2022-02-18T09:40:16","date_gmt":"2022-02-18T08:40:16","guid":{"rendered":"https:\/\/prewebs.pandorafms.com\/library\/?p=6867"},"modified":"2022-07-14T18:02:29","modified_gmt":"2022-07-14T16:02:29","slug":"pandora-zammad","status":"publish","type":"post","link":"https:\/\/pandorafms.com\/library\/pandora-zammad\/","title":{"rendered":"Pandora Zammad                                                   <img src=\"https:\/\/pandorafms.com\/library\/wp-content\/uploads\/2017\/12\/icono-modulo-enterprise.png\" alt=\"enterprise\" \/>"},"content":{"rendered":"<p>Plugin to integrate the zammad ticketing system into Pandora<\/p>\n<p>Type: Agent plugin<\/p>\n<p>With this plugin you can create, update and delete tickets, from terminal, or from the PandoraFMS console.<\/p>\n<p><strong>Parameters<\/strong><\/p>\n<p id=\"bkmrk--m-%28put%29\">-m (put)<\/p>\n<p id=\"bkmrk--i-%28host%29%C2%A0\">-i (host)<\/p>\n<p id=\"bkmrk--us-y--p-o--t-%28user-\">-us y -p o -t (user y password or token)<\/p>\n<p id=\"bkmrk--id-%28id-ticket%29\">-id (id ticket)<\/p>\n<p id=\"bkmrk--tn-%28nombre-ticket%29\">-tn (name ticket)<\/p>\n<p id=\"bkmrk--tg-%28nombre-grupo%29\">-tg (name group)<\/p>\n<p id=\"bkmrk--tp-%28prioridad%29\">-tp (priority<\/p>\n<p id=\"bkmrk--ts-%28status%29\">-ts (status)<\/p>\n<p id=\"bkmrk--tsub-%28subject%29\">-tsub (subject)<\/p>\n<p id=\"bkmrk--tb-%28contenido%29\">-tb (content)<\/p>\n<p id=\"bkmrk--tt-%28tipo%29\">-tt (type)<\/p>\n<p id=\"bkmrk--tc-%28customer%29\">-tc (customer)<\/p>\n<p id=\"bkmrk--tnote-%28nota%29\">-tnote (note)<\/p>\n<p><strong>Samples<\/strong><\/p>\n<p>Open issue:<\/p>\n<p><code>python3 pandora_zammad.py -m post  -i pandoraplugin -t  -tn \"ejemplo creaci\u00f3n\" -tg Users -tp 3 -tt note -ts 2 -tsub subject -tb \"el contenido de la incidencia\" -tnote nota -tc customer<\/code><\/p>\n<p>Update issue:<\/p>\n<p><code>python3 pandora_zammad.py -m put -id 3  -i pandoraplugin -t token  -tn probando123 -tg Users -tp 3 -tt note -ts 2 -tsub  -tb \"el contenido de la incidencia\" -tnote nota -tc customer <\/code><\/p>\n<p>Delete issue:<\/p>\n<p><code> python3 pandora_zammad.py -m delete  -i pandoraplugin -t token  -id 13<\/code><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Documentation<\/strong><br \/>\nEN: <a href=\"https:\/\/pandorafms.com\/guides\/public\/books\/zammad-plugin\" target=\"_blank\" rel=\"noopener nofollow\">Pandora Zammad EN<\/a><br \/>\nES: \u00a0<a href=\"https:\/\/pandorafms.com\/guides\/public\/books\/zammad\" target=\"_blank\" rel=\"noopener nofollow\">Pandora Zammad ES<\/a><\/p>\n<br\/><p class=\"no-enterprise\">Only enterprise users can view the download links.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Plugin to integrate the zammad ticketing system into Pandora Type: Agent plugin With this plugin you can create, update and delete tickets, from terminal, or from the PandoraFMS console. Parameters -m (put) -i (host) -us y -p o -t (user y password or token) -id (id ticket) -tn (name ticket) -tg (name group) -tp (priority [&hellip;]<\/p>\n","protected":false},"author":4033,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[45],"tags":[58,1054],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/posts\/6867"}],"collection":[{"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/users\/4033"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/comments?post=6867"}],"version-history":[{"count":0,"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/posts\/6867\/revisions"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/media?parent=6867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/categories?post=6867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pandorafms.com\/library\/wp-json\/wp\/v2\/tags?post=6867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}