Update ticket

Parameters 

 Method 

 -m 

 get,post,put o delete 

 host 

 -i, --ip 

 name site zendesk 

 user 

 -us 

 name user (email) 

 password 

 -p 

 pass  API 

 token 

 -t 

 token  API 

 ticket name 

 -tn 

 name ticket 

 ticket comment 

 -tb 

 content ticket 

 ticket id 

 -id 

 id ticket 

 ticket status 

 -ts 

 new,open,hold, pending,solved o closed 

 ticket priority 

 -tp 

 urgent,high,normal o low 

 ticket type 

 -tt 

 problem, incident,question, task 

   

 Example of a ticket update with manual execution. 

 ./pandora_zendesk -m put -i pandoraplugin -us <email> -p <password> -id 19 -tn "yea22h" -tb "Comg" -tp urgent -tt "question" -ts new 

 This command will update the following ticket :