This functionality is one of the most critical and important features of Pandora FMS.
A *backup* is a **security copy where we store all tool data and configurations** so that, in the event of a failure, we can recover our installation without losing any previously collected data. Therefore, Pandora FMS provides the user with a simple tool to perform [periodic database backups from the Web Console](https://pandorafms.com/manual/en/documentation/pandorafms/technical_annexes/07_backup_and_restore_procedures#ks1_1_2).**Separate backups** must be made for directories and files of the PFMS Server and its Web Console:
1. PFMS Server *plugins*, located in `/usr/share/pandora_server`. 2. Remote configurations for *EndPoints* (their respective agents are in the database) located in `/var/spool/pandora/data_in/`. 3. Custom images and other resources such as collections, all located in `/var/www/html/pandora_console`. In the extreme case of recovering from a serious failure, the essential procedure to bring the Pandora FMS Server back online is to [perform a clean installation from scratch](https://pandorafms.com/manual/en/documentation/pandorafms/installation/01_installing) and then *use the backup files to recover everything*. **There are details such as the fact that *EndPoints* will deliver all their accumulated data at once during the PFMS Server failure** and special considerations for SLA reports: For all of these (and more), please contact our [support department for proper advice](https://pandorafms.com/en/contact/).