# Configuration

Web service rest must be enabled to use the plugin as it communicates with the API.

[![image.png](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/scaled-1680-/fTgimage.png)](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/fTgimage.png)

To get to this menu, click on administration, then on configuration and finally on authentication.

The API token can be seen in "my account":

[![image.png](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/scaled-1680-/2Qyimage.png)](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/2Qyimage.png)

**\* Remember that to create tickets (even manually in redmine) you have to do some basic configuration, like creating a ticket type, status and priority, this can be done in the administration menu:**

[![image.png](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/scaled-1680-/prRimage.png)](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/prRimage.png)

[![image.png](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/scaled-1680-/6pvimage.png)](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/6pvimage.png)

[![image.png](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/scaled-1680-/9DGimage.png)](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/9DGimage.png)

[![image.png](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/scaled-1680-/vQUimage.png)](https://pandorafms.com/guides/public/uploads/images/gallery/2025-07/vQUimage.png)