{"id":360877,"date":"2023-05-30T14:52:14","date_gmt":"2023-05-30T14:52:14","guid":{"rendered":"https:\/\/pandorafms.com\/itsm\/concordia-college\/"},"modified":"2025-01-22T12:37:52","modified_gmt":"2025-01-22T12:37:52","slug":"concordia-college","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/fr\/itsm\/concordia-college\/","title":{"rendered":"ITSM Concordia College Alabama – Cas des clients"},"content":{"rendered":"

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Concordia College Alabama<\/h1>\n

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Cas des clients<\/strong><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font_size=\u00a0\u00bb1.2em\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-0.02em\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

\u201cApr\u00e8s avoir cherch\u00e9 pendant des mois des solutions de gestion des stocks, nous avons \u00e9t\u00e9 confront\u00e9s \u00e0 plusieurs options qui \u00e9taient soit trop simples, soit trop complexes, soit trop co\u00fbteuses, soit trop peu conviviales.\u201d<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

Gabriel Martires. Responsable des logiciels techniques et des projets informatiques au Coll\u00e8ge Concordia.<\/strong><\/p>\n

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Contexte et point de d\u00e9part : le d\u00e9fi<\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]Le Coll\u00e8ge universitaire Concordia avait d\u00e9sesp\u00e9r\u00e9ment besoin d’un programme comme Pandora ITSM pour mieux g\u00e9rer les appareils entrants et les appareils mis au rebut tout au long de l’ann\u00e9e.<\/strong><\/p>\n

Les listes sur papier et les feuilles de calcul \u00e9taient confuses, faciles \u00e0 perdre et impossibles \u00e0 tenir \u00e0 jour. La partie inventaire de Pandora est id\u00e9ale pour g\u00e9rer notre inventaire actuel, ajouter des dates importantes, des informations sur les appareils et leur emplacement. Il nous aide \u00e0 organiser l’ensemble de l’inventaire du d\u00e9partement informatique : points d’acc\u00e8s, PC, imprimantes, serveurs, etc.<\/p>\n

Pandora ITSM est devenu un \u00e9l\u00e9ment essentiel de toutes nos fonctions et activit\u00e9s quotidiennes.<\/strong> La gestion des personnes et du mat\u00e9riel est un v\u00e9ritable d\u00e9fi. Il est pratiquement impossible de se rappeler qui a v\u00e9rifi\u00e9 quoi, mais cela cesse d’\u00eatre le cas avec un logiciel aussi bien fait que Pandora ITSM. Pandora ITSM est devenu l’une de nos applications les plus utilis\u00e9es en raison de sa simplicit\u00e9, de sa fiabilit\u00e9 et de sa facilit\u00e9 de gestion.<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbticketing helpdesk\u00a0\u00bb module_id=\u00a0\u00bbTicketingHelpdesk\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ background_color=\u00a0\u00bb#f8f8f8″ background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/06\/ITSM_fondo-casos.png\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb70px||70px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb50px|0|50px|0″ custom_css_main_element=\u00a0\u00bbpadding: 20px;\u00a0\u00bb border_color_bottom=\u00a0\u00bb#eaeaea\u00a0\u00bb transparent_background=\u00a0\u00bboff\u00a0\u00bb make_fullwidth=\u00a0\u00bboff\u00a0\u00bb use_custom_width=\u00a0\u00bboff\u00a0\u00bb width_unit=\u00a0\u00bbon\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width_tablet=\u00a0\u00bb87%\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ use_border_color=\u00a0\u00bboff\u00a0\u00bb border_color=\u00a0\u00bb#ffffff\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

R\u00e9ponse au probl\u00e8me : la solution<\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]Apr\u00e8s avoir cherch\u00e9 pendant des mois des solutions de gestion des stocks, nous sommes tomb\u00e9s sur plusieurs options qui \u00e9taient soit trop simples, soit trop complexes, soit trop ch\u00e8res, soit trop peu conviviales.<\/strong><\/p>\n

Nous avons essay\u00e9 une d\u00e9mo et nous avons imm\u00e9diatement su que Pandora ITSM \u00e9tait le logiciel dont nous avions besoin et que nous voulions. Ils ont un forum o\u00f9 nous avons trouv\u00e9 le soutien n\u00e9cessaire et o\u00f9, si nous rencontrons des probl\u00e8mes, nous ne nous sentons pas dans l’obscurit\u00e9 pour trouver la solution. Nous pouvons toujours trouver quelqu’un de disponible et d\u00e9sireux de nous aider.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#00c284″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb90%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb30px|50px|30px|50px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

\u201cPandora ITSM est devenu vital pour nos fonctions et t\u00e2ches quotidiennes.\u201d<\/h5>\n

Gabriel Martires. Responsable des logiciels techniques et des projets informatiques au Coll\u00e8ge Concordia.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]La mise en \u0153uvre de Pandora ITSM n’a \u00e9t\u00e9 ni co\u00fbteuse ni trop difficile. Personnellement, je suis un utilisateur de Linux, mais sans grande exp\u00e9rience, et pourtant l’installation et le d\u00e9ploiement ont \u00e9t\u00e9 assez faciles \u00e0 suivre.<\/p>\n

Nous avons install\u00e9 Pandora ITSM sur une station de travail HP avec environ 1 To d’espace et 4 Go de RAM. Le site web ne se bloque jamais et n’est jamais hors de port\u00e9e, ce qui signifie que le processeur n’a pas de pics de performance, ce qui m’indique que Pandora n’est pas seulement une solution compl\u00e8te, mais aussi une solution l\u00e9g\u00e8re.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbticketing helpdesk\u00a0\u00bb module_id=\u00a0\u00bbTicketingHelpdesk\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb70px||70px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb50px|0|50px|0″ custom_css_main_element=\u00a0\u00bbpadding: 20px;\u00a0\u00bb border_color_bottom=\u00a0\u00bb#eaeaea\u00a0\u00bb transparent_background=\u00a0\u00bboff\u00a0\u00bb make_fullwidth=\u00a0\u00bboff\u00a0\u00bb use_custom_width=\u00a0\u00bboff\u00a0\u00bb width_unit=\u00a0\u00bbon\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width_tablet=\u00a0\u00bb87%\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ use_border_color=\u00a0\u00bboff\u00a0\u00bb border_color=\u00a0\u00bb#ffffff\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

R\u00e9sultats <\/span>de la mise en \u0153uvre de Pandora ITSM<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]L’utilisation de Pandora ITSM a \u00e9t\u00e9 extr\u00eamement b\u00e9n\u00e9fique pour notre organisation, car nous sommes responsables de tout le mat\u00e9riel entrant et mis au rebut. <\/strong> Mes deux assistants sont charg\u00e9s de la mise \u00e0 jour et du suivi de tous les \u00e9quipements, qui se chiffrent en milliers d’unit\u00e9s. Les employ\u00e9s sont embauch\u00e9s et passent d’un service \u00e0 l’autre en utilisant diff\u00e9rentes applications, ainsi que du mat\u00e9riel.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#00c284″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb90%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb30px|50px|30px|50px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\u201cApr\u00e8s des mois de recherche de solutions de gestion des stocks, nous sommes tomb\u00e9s sur plusieurs options qui \u00e9taient soit trop simples, soit trop complexes, soit trop co\u00fbteuses, soit trop peu conviviales.\u201d<\/h5>\n

Gabriel Martires. Responsable des logiciels techniques et des projets informatiques au Coll\u00e8ge Concordia.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]\u00c0 tout moment, chaque utilisateur est responsable d’un \u00e9quipement d’une valeur d’environ 2 000 dollars, compos\u00e9 de PC, d’\u00e9crans et d’un t\u00e9l\u00e9phone de bureau. En gardant la trace de tous les \u00e9quipements, le coll\u00e8ge \u00e9conomise environ 120 000 dollars en \u00e9vitant d’avoir \u00e0 acheter de nouveaux \u00e9quipements chaque fois qu’un utilisateur est licenci\u00e9 ou change de d\u00e9partement.<\/p>\n

Mon d\u00e9partement est tr\u00e8s petit pour le moment, mais il compte normalement entre deux et six employ\u00e9s, bien que le nombre moyen d’utilisateurs soit de trois. Pour l’instant, nous nous sommes concentr\u00e9s uniquement sur l’inventaire, car il \u00e9tait prioritaire de suivre l’\u00e9quipement et de responsabiliser les employ\u00e9s. Notre inventaire est toujours en cours d’archivage et de mise \u00e0 jour, mais il ne compte que 200 articles.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#00c284″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb90%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb30px|50px|30px|50px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\u201cLe Coll\u00e8ge universitaire Concordia avait d\u00e9sesp\u00e9r\u00e9ment besoin d’un programme tel que Pandora ITSM afin de mieux g\u00e9rer les appareils entrants et les appareils mis au rebut tout au long de l’ann\u00e9e.\u201d<\/h5>\n

Gabriel Martires. Responsable des logiciels techniques et des projets informatiques au Coll\u00e8ge Concordia.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]La mise en \u0153uvre de Pandora ITSM n’a \u00e9t\u00e9 ni co\u00fbteuse ni trop difficile. Personnellement, je suis un utilisateur de Linux, mais sans grande exp\u00e9rience, et pourtant l’installation et le d\u00e9ploiement ont \u00e9t\u00e9 assez faciles \u00e0 suivre.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbticketing helpdesk\u00a0\u00bb module_id=\u00a0\u00bbTicketingHelpdesk\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ background_color=\u00a0\u00bb#f8f8f8″ background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/06\/ITSM_fondo-casos.png\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb70px||70px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb50px|0|50px|0″ custom_css_main_element=\u00a0\u00bbpadding: 20px;\u00a0\u00bb border_color_bottom=\u00a0\u00bb#eaeaea\u00a0\u00bb transparent_background=\u00a0\u00bboff\u00a0\u00bb make_fullwidth=\u00a0\u00bboff\u00a0\u00bb use_custom_width=\u00a0\u00bboff\u00a0\u00bb width_unit=\u00a0\u00bbon\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/CCA_Logo.png\u00a0\u00bb title_text=\u00a0\u00bbCCA_Logo\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width_tablet=\u00a0\u00bb87%\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ use_border_color=\u00a0\u00bboff\u00a0\u00bb border_color=\u00a0\u00bb#ffffff\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

\u00c0 propos du Concordia College<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.22.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]Concordia College, l’un des dix centres post-secondaires du complexe de campus de l’\u00e9glise luth\u00e9rienne Concordia-Missouri Synod, est un \u00e9tablissement d’enseignement sup\u00e9rieur mixte de quatre ans, traditionnellement afro-am\u00e9ricain, o\u00f9 la foi chr\u00e9tienne est enseign\u00e9e \u00e0 partir des Saintes \u00c9critures et qui souscrit au Synode du Missouri de l’\u00e9glise luth\u00e9rienne en tant que fondement et guide pour tous les programmes, toutes les activit\u00e9s et toutes les relations.<\/p>\n

Le corps \u00e9tudiant de Concordia repr\u00e9sente une diversit\u00e9 d’origines g\u00e9ographiques, ethniques et socio-\u00e9conomiques. Concordia offre donc un corps professoral et une administration sensibles aux besoins de l’ensemble de ses \u00e9tudiants. Concordia part du principe qu’une \u00e9ducation chr\u00e9tienne est essentielle au plein d\u00e9veloppement du potentiel de chaque individu, et que l’enseignement doit commencer au niveau des comp\u00e9tences et des capacit\u00e9s des \u00e9tudiants.<\/p>\n

Le Concordia College est accr\u00e9dit\u00e9 par la Commission on Colleges and Universities de la Southern Association of Colleges and Schools pour d\u00e9livrer les dipl\u00f4mes Associate of Arts et Graduate of Science. Il est \u00e9galement membre du Concordia University System (CUS), qui comprend 10 coll\u00e8ges et universit\u00e9s \u00e0 travers les \u00c9tats-Unis, offrant ensemble plus de 160 dipl\u00f4mes professionnels et 50 dipl\u00f4mes universitaires.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#00c284″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb90%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb30px|50px|30px|50px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\u201cLe Coll\u00e8ge Concordia avait d\u00e9sesp\u00e9r\u00e9ment besoin d’un programme comme Pandora ITSM pour mieux g\u00e9rer les appareils entrants et sortants tout au long de l’ann\u00e9e.\u201d<\/h5>\n

Responsable T\u00e9cnico de Software y Proyectos TI en Concordia College Alabama.<\/p>\n

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Pandora ITSM est un logiciel pour les PME qui int\u00e8gre toutes les t\u00e2ches li\u00e9es \u00e0 la gestion des clients, des projets et d’un service d’assistance en un seul outil<\/p>\n

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Il comprend des fonctionnalit\u00e9s utiles pour tous les types d’entreprises et de probl\u00e8mes.<\/p>\n

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Concordia College AlabamaCas des clients\u201cApr\u00e8s avoir cherch\u00e9 pendant des mois des solutions de gestion des stocks, nous avons \u00e9t\u00e9 confront\u00e9s \u00e0 plusieurs options qui \u00e9taient soit trop simples, soit trop complexes, soit trop co\u00fbteuses, soit trop peu conviviales.\u201dGabriel Martires. Responsable des logiciels techniques et des projets informatiques au Coll\u00e8ge Concordia.Contexte et point de d\u00e9part : […]<\/p>\n","protected":false},"author":33,"featured_media":347399,"parent":359597,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-360877","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/360877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/comments?post=360877"}],"version-history":[{"count":3,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/360877\/revisions"}],"predecessor-version":[{"id":360883,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/360877\/revisions\/360883"}],"up":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/359597"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/media\/347399"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/media?parent=360877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}