{"id":312818,"date":"2021-11-29T12:04:16","date_gmt":"2021-11-29T12:04:16","guid":{"rendered":"https:\/\/neweb.pandorafms.com\/?page_id=312818"},"modified":"2026-06-12T09:38:29","modified_gmt":"2026-06-12T09:38:29","slug":"support-technique","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/fr\/support-technique\/","title":{"rendered":"Support technique"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBanner 2024 v2&Prime; module_id=\u00a0\u00bbtop\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(193,204,220,0.25)\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb1280px\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb max_width=\u00a0\u00bb98%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1280px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb custom_padding=\u00a0\u00bb40px|40px|40px|40px|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb40px|40px|40px|40px|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:0px 10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||-20px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 class=\"prehead-2024\">Support technique Pandora FMS<\/h1>\n<p class=\"h1-b\">Un soutien expert pour la gestion et l&rsquo;exploitation de Pandora FMS<\/p>\n<p class=\"sub1-b\">Oubliez les soucis, notre \u00e9quipe de sp\u00e9cialistes garantit la continuit\u00e9 du service et apporte un soutien complet aux \u00e9quipes techniques qui g\u00e8rent Pandora FMS<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb40px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div>\t<a class=\"paoc-popup-click paoc-popup-cust-378569 paoc-popup-button paoc-popup-btn prices-2024-btn\" href=\"javascript:void(0);\">Demande de support \ud83e\udd1d<\/a>\r\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->  <a class=\"secundario-2024-btn\" href=\"https:\/\/support.pandorafms.com\/itsm\/\" target=\"_blank\" rel=\"noopener\">Portail d&rsquo;assistance<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code admin_label=\u00a0\u00bbCSS\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] -->@media (min-width: 981px) {<!-- [et_pb_line_break_holder] -->  .et_pb_gutters3 .et_pb_column_4_4 .et_pb_module {margin-bottom:10px!important;}}<!-- [et_pb_line_break_holder] -->  .paoc-popup-center-center .paoc-cb-popup-body {border-radius:10px;}<!-- [et_pb_line_break_holder] -->  .et_pb_section_21.et_pb_section {margin-bottom:0px!important;}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#161327&Prime; background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2026\/06\/pandora-fms-tech-support.jpg\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; custom_css_main_element=\u00a0\u00bbmargin:0px 10px;||display: flex;||align-items: center;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb alt=\u00a0\u00bbpandora-fms-tech-support\u00a0\u00bb title_text=\u00a0\u00bbpandora-fms-tech-support\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbGratis\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb60px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|20px|0px|20px|false|true\u00a0\u00bb border_color_bottom=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb660px\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb min_height=\u00a0\u00bb121.4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 class=\"h3-b\">Assistance gratuite Pandora FMS<\/h2>\n<p class=\"\">Pandora FMS offre une assistance gratuite par le biais de diff\u00e9rents canaux pour s&rsquo;assurer que les utilisateurs peuvent r\u00e9soudre leurs requ\u00eates de mani\u00e8re efficace.<\/p>\n<p class=\"\">Vous pouvez acc\u00e9der \u00e0 nos <a href=\"https:\/\/pandorafms.com\/community\/forums\/forum\/espanol-spanish-forum\/\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">forums<\/a> et groupes d&rsquo;utilisateurs, ainsi qu&rsquo;\u00e0 une <a href=\"https:\/\/pandorafms.com\/manual\/start?id=fr\/documentation\/start\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">documentation en ligne<\/a> d\u00e9taill\u00e9e pour r\u00e9soudre les questions li\u00e9es \u00e0 l&rsquo;installation, au fonctionnement et \u00e0 l&rsquo;utilisation de Pandora FMS.<\/p>\n<p><strong><a href=\"#links\">Voir les ressources \u2192<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bbrgba(0,0,0,0.25)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb660px\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb min_height=\u00a0\u00bb121.4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 class=\"h3-b\">Version Support &#038; Licensing<\/h2>\n<p>Pandora FMS suit un cycle de versioning et de support structur\u00e9 pour garantir la stabilit\u00e9 du logiciel et sa fiabilit\u00e9 \u00e0 long terme.<\/p>\n<p style=\"padding-bottom:10px\"><strong><a style=\"color:#07070a\" href=\"https:\/\/pandorafms.com\/fr\/politique-support-versions-os\/\" target=\"_blank\" rel=\"noopener\">\u2699\ufe0f En savoir plus sur notre politique de support et de versioning \u2192<\/a><\/strong><\/p>\n<p><strong><a style=\"color:#07070a\" href=\"https:\/\/pandorafms.com\/downloads\/PandoraFMS_License.pdf\" target=\"_blank\" rel=\"noopener\">\ud83d\udcdd Consulter les conditions de licence (PDF)<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb disabled_on=\u00a0\u00bbon|on|on\u00a0\u00bb admin_label=\u00a0\u00bbProfesional\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#161327&Prime; background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/Pandora-FMS-support-tag.png\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb50px\u00a0\u00bb background_image_height=\u00a0\u00bb50px\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb max_width=\u00a0\u00bb1280px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb60px||10px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb40px|20px|40px|20px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb disabled=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_css_main_element=\u00a0\u00bbalign-items:center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_type=\u00a0\u00bbcircular\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#441b6d 0%|#161327 54%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/Pandora-FMS-professional-support.png\u00a0\u00bb alt=\u00a0\u00bbPandora FMS professional support\u00a0\u00bb title_text=\u00a0\u00bbPandora FMS professional support\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#eaeaea\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb min_height=\u00a0\u00bb121.4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 class=\"h3-w\">Support professionnel Pandora FMS<\/h2>\n<p class=\"\">L&rsquo;assistance professionnelle de Pandora FMS est con\u00e7ue pour r\u00e9soudre tous les probl\u00e8mes li\u00e9s \u00e0 l&rsquo;installation, au fonctionnement et \u00e0 l&rsquo;utilisation du logiciel. <strong>Nous proposons des communications en ligne et par t\u00e9l\u00e9phone, avec une assistance 24 heures sur 24 pour les clients avanc\u00e9s.<\/strong><\/p>\n<p class=\"\">En outre, nous fournissons diff\u00e9rents niveaux de support avec des limites claires, nous surveillons de pr\u00e8s les accords de niveau de service (SLA) et notre \u00e9quipe d&rsquo;ing\u00e9nieurs offre une assistance rapide et efficace, \u00e9tant un atout pr\u00e9cieux de notre plateforme.<\/p>\n<div class=\"comparative-btn\" style=\"margin-top: 40px;\"><a href=\"https:\/\/pandorafms.com\/en\/product-category\/support\/\" target=\"_blank\" rel=\"noopener\">Acheter un pack d&rsquo;assistance \u2192<\/a><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; disabled_on=\u00a0\u00bbon|on|on\u00a0\u00bb admin_label=\u00a0\u00bbGratis\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb80px||80px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|20px|0px|20px|false|true\u00a0\u00bb border_color_bottom=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb disabled=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,1_5,1_5&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb660px\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb min_height=\u00a0\u00bb121.4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 class=\"h3-b\">Assistance gratuite Pandora FMS<\/h2>\n<p class=\"\">Pandora FMS offre une assistance gratuite par le biais de diff\u00e9rents canaux pour s&rsquo;assurer que les utilisateurs peuvent r\u00e9soudre leurs requ\u00eates de mani\u00e8re efficace.<\/p>\n<p class=\"\">Vous pouvez acc\u00e9der \u00e0 nos <a href=\"https:\/\/pandorafms.com\/community\/forums\/forum\/espanol-spanish-forum\/\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">forums<\/a> et groupes d&rsquo;utilisateurs, ainsi qu&rsquo;\u00e0 une <a href=\"https:\/\/pandorafms.com\/manual\/start?id=fr\/documentation\/start\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">documentation en ligne<\/a> d\u00e9taill\u00e9e pour r\u00e9soudre les questions li\u00e9es \u00e0 l&rsquo;installation, au fonctionnement et \u00e0 l&rsquo;utilisation de Pandora FMS.<\/p>\n<p><a href=\"#links\">Voir les ressources \u2192<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_5&Prime; disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/Pandora-FMS-free-support-via-forums.png\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:0px 10px;\u00a0\u00bb border_radii=\u00a0\u00bboff||10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_5&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#004741&Prime; custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:0px 10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbmargin:0px 10px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbmargin:0px 10px;\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div><!-- [et_pb_line_break_holder] --><pee class=\"comparative-slogan\">En savoir plus sur le cycle de vie du Pandora FMS et le support des versions<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"comparative-btn\" style=\"margin-top:40px;\"><a href=\"https:\/\/pandorafms.com\/fr\/politique-support-versions-os\/\">Voir les politiques \u2192<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbNiveles soporte profesional\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb10px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb40px|5px|0px|5px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1150px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px|20px|0px|20px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb900px\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 class=\"h3-b\">Services d&rsquo;assistance et d&rsquo;exploitation<\/h2>\n<p>Pandora propose, en plus de l&rsquo;assistance, des services d&rsquo;exploitation g\u00e9r\u00e9s afin de fournir une solution compl\u00e8te et personnalis\u00e9e aux besoins sp\u00e9cifiques de chaque organisation. Notre \u00e9quipe d&rsquo;experts <strong>se charge de l&rsquo;administration, de la configuration et de l&rsquo;optimisation de votre environnement Pandora FMS<\/strong>, ce qui vous permet de vous concentrer sur vos objectifs strat\u00e9giques pendant que nous nous occupons des op\u00e9rations quotidiennes et de la maintenance technique.[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb20px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"margin:0px\"><!-- [et_pb_line_break_holder] --><\/p>\n<table class=\"PandoTable\" style=\"border-radius: 0px!important; font-size:1.1em!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<thead><!-- [et_pb_line_break_holder] --><\/p>\n<tr style=\"font-size:0.8em!important;\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<th><\/th>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<th>Assistance standard<\/th>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<th>Assistance 24\/7<\/th>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<th>Services op\u00e9rationnels<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/thead>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<tbody><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Nombre maximal de billets par an<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>illimit\u00e9<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>illimit\u00e9<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>illimit\u00e9<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Disponibilit\u00e9 assur\u00e9e en % (annuel)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>99.726%<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>99.954%<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Variable en fonction du niveau de service contract\u00e9<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Fourchette horaire<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>8&#215;5 Am\u00e9rica\/EMEA<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>24&#215;7<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>8&#215;5 Am\u00e9rica\/EMEA<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Temps de r\u00e9ponse minimum<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>4hr<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>15min<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>30min<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Contact t\u00e9l\u00e9phonique direct<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>D\u00e9veloppement d&rsquo;int\u00e9grations<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Questions, doutes, configuration et assistance \u00e0 la maintenance<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Connexions \u00e0 distance pour le d\u00e9pannage<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Migration de version \u00e0 distance<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Rapports, tableau de bord de la console, cartographie du r\u00e9seau<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>D\u00e9ploiement et configuration d&rsquo;agents<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Gestion des politiques (alertes, seuils, gestion des agents)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/tbody>\n<p><!-- [et_pb_line_break_holder] --><\/table>\n<p>[\/et_pb_code][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_4_text_align=\u00a0\u00bbleft\u00a0\u00bb max_width=\u00a0\u00bb900px\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb60px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 class=\"h4-b\">D\u00e9lais de d\u00e9pannage pour l&rsquo;assistance standard et 24\u00d77 (*)<\/h3>\n<p>(*) Nous vous aiderons \u00e0 r\u00e9soudre tout probl\u00e8me li\u00e9 \u00e0 Pandora, mais en aucun cas nous n&rsquo;exploiterons votre syst\u00e8me pour vous, ni n&rsquo;installerons \u00e0 distance un quelconque composant, ni n&rsquo;effectuerons de sauvegardes ou de restaurations ou toute autre t\u00e2che de maintenance du syst\u00e8me de base. L&rsquo;assistance pour les pannes d&rsquo;outils sera fournie pour les versions de produits comprises entre la derni\u00e8re version stable (LTS) et la derni\u00e8re version r\u00e9guli\u00e8re (RRR). Si un correctif doit \u00eatre cr\u00e9\u00e9, il le sera sur la derni\u00e8re version stable (LTS) s&rsquo;il n&rsquo;est pas d\u00e9j\u00e0 inclus dans la derni\u00e8re version r\u00e9guli\u00e8re (RRR), o\u00f9 il doit \u00eatre mis \u00e0 niveau vers cette version.[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb20px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div><!-- [et_pb_line_break_holder] --><\/p>\n<table class=\"PandoTable\" style=\"border-radius: 0px!important; font-size: 1.1em!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<thead><!-- [et_pb_line_break_holder] --><\/p>\n<tr style=\"font-size: 0.8em!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<th>Niveau<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<th>D\u00e9finition<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<th>Assistance standard<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<th>Assistance 24\/7<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/thead>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tbody><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Critique<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Perte totale de service, m\u00eame apr\u00e8s un red\u00e9marrage. Le service tombe en panne ou est inutilisable.<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>5 jours<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Le jour m\u00eame<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Moyen<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Les op\u00e9rations non essentielles du service sont interrompues, une fonctionnalit\u00e9 est d\u00e9faillante mais il existe une solution de contournement qui permet la continuit\u00e9 des op\u00e9rations essentielles.<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>40 jours (version RRR)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Deux jours ouvrables<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Faible<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>L&rsquo;impact sur un syst\u00e8me de production est faible et implique une perte partielle ou limit\u00e9e d&rsquo;une fonctionnalit\u00e9 non critique, mais il existe une solution de contournement qui permet la continuit\u00e9 des op\u00e9rations normales.<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>90 jours (version RRR)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Prochaine r\u00e9vision du correctif LTS<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Mise \u00e0 jour<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Aucun impact sur la qualit\u00e9, les performances ou les fonctionnalit\u00e9s du produit n&rsquo;est observ\u00e9. Exemples : *Demande de nouveau produit : *Demande de nouveau produit. *Demandes d&rsquo;am\u00e9lioration du produit (RFE).<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>n\/a<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>n\/a<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/tbody>\n<p><!-- [et_pb_line_break_holder] --><\/table>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb40px||80px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(248,223,159,0.2)\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb custom_css_main_element=\u00a0\u00bbalign-items:center;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f8df9f\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/05\/pandora-fms-pricing-that-matters.jpg\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb50%\u00a0\u00bb background_position=\u00a0\u00bbbottom_right\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#444444&Prime; max_width=\u00a0\u00bb660px\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb min_height=\u00a0\u00bb121.4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 class=\"h3-b\">R\u00e9serve d&rsquo;heures<\/h3>\n<p class=\"\">Quel que soit votre niveau d&rsquo;assistance, nous proposons des forfaits sous forme de sac d&rsquo;heures pour r\u00e9pondre \u00e0 vos besoins sp\u00e9cifiques.<\/p>\n<p class=\"\">Ces heures peuvent \u00eatre utilis\u00e9es pour toute t\u00e2che technique li\u00e9e \u00e0 Pandora par notre personnel sp\u00e9cialis\u00e9 : migrations, r\u00e9cup\u00e9rations, configurations avanc\u00e9es, int\u00e9grations.<strong> La seule limite est le nombre d&rsquo;heures contract\u00e9es. Nous travaillons en anglais et en espagnol, et nous pouvons respecter les horaires dans les r\u00e9gions LATAM et EMEA.<\/strong><\/p>\n<p class=\"\">Vous pouvez acheter des lots d&rsquo;heures directement sur notre site web. Nous vous contacterons imm\u00e9diatement apr\u00e8s l&rsquo;achat pour coordonner la connexion et commencer \u00e0 travailler, sans paperasserie suppl\u00e9mentaire.<\/p>\n<div class=\"comparative-btn\" style=\"margin-top: 40px;\"><a href=\"#top\" target=\"_blank\" rel=\"noopener\">Demande de support \u2192<\/a><\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"marketingask\"><span>Vous utilisez Pandora FMS Open Source ?<\/span> Nos techniciens peuvent l&rsquo;optimiser en huit heures seulement.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>Vous devez migrer un syst\u00e8me sensible avec un support officiel ?<\/span> Nous nous en chargeons pour vous.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>Vous voulez une int\u00e9gration sur mesure ?<\/span> Notre \u00e9quipe de d\u00e9veloppement est la mieux plac\u00e9e pour le faire.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>Vous avez des probl\u00e8mes de performance et vous ne voulez pas perdre de temps \u00e0 les r\u00e9soudre vous-m\u00eame ?<\/span> Laissez-nous nous connecter et les r\u00e9soudre, m\u00eame dans des environnements comptant plus de 50 000 appareils.<\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFAQ\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#161327&Prime; background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb background_horizontal_offset=\u00a0\u00bb0%\u00a0\u00bb z_index=\u00a0\u00bb0&Prime; max_width=\u00a0\u00bb98%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb10px||10px||true|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||70px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|phone\u00a0\u00bb custom_padding=\u00a0\u00bb40px|20px|40px|20px|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb60px|0px|70px|0px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb10px|10px|40px|10px|false|true\u00a0\u00bb background_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb border_radii=\u00a0\u00bboff|20px|20px|20px|20px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#ffffff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb94%\u00a0\u00bb width_phone=\u00a0\u00bb94%\u00a0\u00bb width_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb max_width=\u00a0\u00bb900px\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb80%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb60px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb60px||0px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code admin_label=\u00a0\u00bbFAQS\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<pee class=\"h2-w\" style=\"text-align:center!important;\">Questions fr\u00e9quemment pos\u00e9es sur notre assistance<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"toggle sub1-w resaltado\" style=\"text-align:center!important;\">Afficher \/ masquer les FAQ<\/pee><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">1. Un technicien peut-il m&rsquo;aider \u00e0 r\u00e9soudre un probl\u00e8me en se connectant \u00e0 mon environnement \u00e0 distance ?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Une fois que vous avez un probl\u00e8me ouvert, le technicien planifiera une session \u00e0 distance si n\u00e9cessaire. Nous utilisons Pandora RC pour les connexions \u00e0 distance (sans frais pour vous), mais vous pouvez \u00e9galement fournir tout autre syst\u00e8me de connexion \u00e0 distance. Pandora RC permet une connexion terminale avec les ordinateurs Linux, Windows et Mac sans qu&rsquo;il soit n\u00e9cessaire d&rsquo;installer un VPN ou un logiciel suppl\u00e9mentaire (\u00e0 l&rsquo;exception de l&rsquo;agent).<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">2. Pouvez-vous m&rsquo;expliquer comment fonctionne Pandora FMS ?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Si vous \u00eates client, demandez un acc\u00e8s illimit\u00e9 \u00e0 notre portail d&rsquo;apprentissage en ligne, o\u00f9 nous proposons des cours de formation \u00e0 tous les niveaux, en anglais et en espagnol. Notre \u00e9quipe d&rsquo;assistance est toujours disponible pour r\u00e9pondre \u00e0 vos questions sur Pandora FMS..<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">3. je ne peux pas parler au t\u00e9l\u00e9phone avec un technicien ??<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Lorsque vous avez un incident ouvert et que le technicien le juge n\u00e9cessaire, une session sera programm\u00e9e par vid\u00e9oconf\u00e9rence, chat ou t\u00e9l\u00e9phone pour r\u00e9soudre le probl\u00e8me.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">4. Puis-je demander \u00e0 l&rsquo;\u00e9quipe d&rsquo;assistance de nouvelles fonctionnalit\u00e9s ?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Nous sommes heureux d&rsquo;\u00e9couter vos suggestions et vos id\u00e9es, bien que nous ne puissions pas garantir leur int\u00e9gration dans le produit. Si vous souhaitez ajouter une nouvelle fonctionnalit\u00e9 avec un d\u00e9lai garanti, veuillez vous adresser \u00e0 votre gestionnaire de compte pour \u00e9valuer son int\u00e9gration.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\" style=\"margin-bottom:40px;\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">5. L&rsquo;\u00e9quipe d&rsquo;assistance peut-elle d\u00e9velopper des scripts\/int\u00e9grations pour moi ?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>L&rsquo;\u00e9quipe op\u00e9rationnelle sera ravie de vous aider \u00e0 int\u00e9grer de nouvelles technologies. L&rsquo;\u00e9quipe d&rsquo;assistance standard n&rsquo;effectue pas ces t\u00e2ches, mais peut vous aider \u00e0 int\u00e9grer les plugins actuels de notre biblioth\u00e8que de technologies existantes.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"comparative-btn\" style=\"width:320px; margin:auto;\"><a href=\"https:\/\/pandorafms.com\/fr\/faq-fr\/support-and-services\/\" target=\"_blank\" rel=\"noopener\" style=\"text-align:center\">Voir toutes les FAQ sur le SGF Pandora \u2192<\/a><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->document.addEventListener('DOMContentLoaded', function() {<!-- [et_pb_line_break_holder] -->  const toggles = document.querySelectorAll('.toggle');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  toggles.forEach(toggle => {<!-- [et_pb_line_break_holder] -->    toggle.addEventListener('click', function() {<!-- [et_pb_line_break_holder] -->      const content = this.nextElementSibling;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      if (content.style.display === 'block') {<!-- [et_pb_line_break_holder] -->        content.style.display = 'none';<!-- [et_pb_line_break_holder] -->      } else {<!-- [et_pb_line_break_holder] -->        content.style.display = 'block';<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        \/\/ Cerrar otros acordeones abiertos dentro del mismo contenedor<!-- [et_pb_line_break_holder] -->        const parentAccordion = this.parentElement;<!-- [et_pb_line_break_holder] -->        const otrosContenidos = parentAccordion.querySelectorAll('.contenido');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        otrosContenidos.forEach(otroContenido => {<!-- [et_pb_line_break_holder] -->          if (otroContenido !== content) {<!-- [et_pb_line_break_holder] -->            otroContenido.style.display = 'none';<!-- [et_pb_line_break_holder] -->          }<!-- [et_pb_line_break_holder] -->        });<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->.contenido {display: none;}<!-- [et_pb_line_break_holder] -->.toggle {cursor:pointer;}<!-- [et_pb_line_break_holder] -->  .resaltado:hover {color:#82B92E!important;}<!-- [et_pb_line_break_holder] -->.sub-acordeon {padding:20px; 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D\u00e9marrez avec nos ressources et conseils<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbDestacados\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1150px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-10px||-10px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb10px||30px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb10px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb1px||1px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; 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padding: 15px;\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Guide d&rsquo;installation et premiers pas<\/h3>\n<p class=\"introp\">Guide officiel de d\u00e9marrage : de l&rsquo;installation \u00e0 la g\u00e9n\u00e9ration de rapports, en passant par la gestion quotidienne.<\/p>\n<p class=\"introlinks\">Lisez les guides \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|true\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.youtube.com\/@pandorafmsEN\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:10px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:10px;\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbDestacado\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#eaeaea\u00a0\u00bb text_line_height=\u00a0\u00bb1.4em\u00a0\u00bb header_2_font_size=\u00a0\u00bb2em\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/05\/pandora-fms-tutorial-guides-videos.jpg\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb min_height=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb0px|0px|0px|0px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|150px|10px|false|true\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb2em\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb2em\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb background_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb background_enable_image_tablet=\u00a0\u00bboff\u00a0\u00bb background_enable_image_phone=\u00a0\u00bboff\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb background__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb background_color_gradient_stops__hover=\u00a0\u00bbrgba(22,19,39,0) 1%|rgba(22,19,39,0) 100%\u00a0\u00bb use_background_color_gradient__hover=\u00a0\u00bbon\u00a0\u00bb]<\/p>\n<div style=\"border-radius: 6px; padding: 15px;\">\n<h3 class=\"introtitle\" style=\"color: white!important;\">Pandora FMS sur YouTube<\/h3>\n<p class=\"introp\" style=\"color: #f0f0f0;\">Visitez notre cha\u00eene officielle pour des guides approfondis, des tutoriels, des interviews et des fonctionnalit\u00e9s importantes.<\/p>\n<p class=\"introlinks\" style=\"color: #ffffff;\">Visitez la cha\u00eene \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbextra\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb10px||30px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb30px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f9f9ea\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/fr\/carte-des-fonctionnalites\/\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime;][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Carte des fonctionnalit\u00e9s<\/h3>\n<p class=\"introp\">Toutes les fonctionnalit\u00e9s pr\u00e9sentes dans Pandora FMS expliqu\u00e9es en d\u00e9tail.<\/p>\n<p class=\"introlinks\">En savoir plus \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/en\/changelog\/\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:10px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:10px;\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Changelog<\/h3>\n<p class=\"introp\">Liste r\u00e9capitulative de tous les changements et corrections apport\u00e9s \u00e0 Pandora FMS.<\/p>\n<p class=\"introlinks\">Voir le journal des modifications \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/manual\/\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:20px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:20px;\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Documentation<\/h3>\n<p class=\"introp\">Manuels d&rsquo;utilisation, documents d&rsquo;administration et de d\u00e9veloppement de Pandora FMS.<\/p>\n<p class=\"introlinks\">Voir la documentation \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbextra\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-10px||0px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb-10px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/fr\/faq\/\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">FAQ<\/h3>\n<p class=\"introp\">Toutes les questions courantes sur Pandora FMS trouvent leur r\u00e9ponse ici.<\/p>\n<p class=\"introlinks\">Voir les FAQ \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/manual\/!current\/fr\/documentation\/pandorafms\/technical_annexes\/15_security_architecture\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:10px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:10px;\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Architecture de s\u00e9curit\u00e9<\/h3>\n<p class=\"introp\">Nous d\u00e9crivons les \u00e9l\u00e9ments de s\u00e9curit\u00e9 de chaque composant du Pandora FMS.<\/p>\n<p class=\"introlinks\">Visiter l&rsquo;entr\u00e9e \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/fr\/comparative-versions\/\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:20px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:20px;\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Comparaison des versions<\/h3>\n<p class=\"introp\">Comparez les fonctionnalit\u00e9s pr\u00e9sentes dans les diff\u00e9rentes versions de Pandora FMS.<\/p>\n<p class=\"introlinks\">Comparer les versions \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbextra\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1170px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-10px||0px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb10px||30px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb30px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/guides\/public\/books\/premiers-pas-avec-pandora-fms\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Guides rapides<\/h3>\n<p class=\"introp\">D\u00e9couvrez tous les guides pratiques ou tutoriels sp\u00e9cifiques pour une t\u00e2che donn\u00e9e.<\/p>\n<p class=\"introlinks\">Aller aux guides \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/pandorafms.com\/fr\/support-technique\/\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:10px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:10px;\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Support professionnel<\/h3>\n<p class=\"introp\">Investissez dans la tranquillit\u00e9 d&rsquo;esprit avec nos formules d&rsquo;assistance premium.<\/p>\n<p class=\"introlinks\">Obtenir de l&rsquo;aide \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#526fd8&Prime; link_option_url=\u00a0\u00bbhttps:\/\/discord.gg\/xVt2ruSxmr\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#eaeaea\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:20px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:20px;\u00a0\u00bb border_color_all__hover=\u00a0\u00bb#1d7874&Prime; border_color_all__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px|5px|0px|5px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb15px|15px|15px|15px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: white!important;\">Pandora FMS Discord<\/h3>\n<p class=\"introp\" style=\"color: #f0f0f0;\">Entrez en contact avec notre formidable communaut\u00e9 et r\u00e9solvez tout probl\u00e8me dans les plus brefs d\u00e9lais.<\/p>\n<p class=\"introlinks\" style=\"color: white;\">Rejoindre le discord \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support technique Pandora FMS Un soutien expert pour la gestion et l&rsquo;exploitation de Pandora FMS Oubliez les soucis, notre \u00e9quipe de sp\u00e9cialistes garantit la continuit\u00e9 du service et apporte un soutien complet aux \u00e9quipes techniques qui g\u00e8rent Pandora FMS \t<a class=\"paoc-popup-click paoc-popup-cust-378569 paoc-popup-button paoc-popup-btn prices-2024-btn\" href=\"javascript:void(0);\">Demande de support \ud83e\udd1d<\/a>\r\n Portail d&rsquo;assistanceAssistance gratuite Pandora FMS Pandora FMS offre une assistance gratuite par le biais [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":377763,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-312818","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/312818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/comments?post=312818"}],"version-history":[{"count":9,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/312818\/revisions"}],"predecessor-version":[{"id":424740,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/312818\/revisions\/424740"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/media\/377763"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/media?parent=312818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}