{"id":310464,"date":"2021-11-25T07:42:50","date_gmt":"2021-11-25T07:42:50","guid":{"rendered":"https:\/\/neweb.pandorafms.com\/?page_id=310464"},"modified":"2026-03-17T15:10:36","modified_gmt":"2026-03-17T15:10:36","slug":"madrid-digital","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/fr\/cas-des-clients\/madrid-digital\/","title":{"rendered":"Cas client Madrid digital"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBanner 2024 v2&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(255,232,198,0.95) 0%|rgba(0,0,79,0.8) 68%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bbrgba(5,32,31,0.8)\u00a0\u00bb background_color_gradient_end=\u00a0\u00bbrgba(0,0,0,0.9)\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/07\/cabecera-madrid-digital.png\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb background_blend=\u00a0\u00bbmultiply\u00a0\u00bb background_enable_video_mp4=\u00a0\u00bboff\u00a0\u00bb background_video_pause_outside_viewport=\u00a0\u00bboff\u00a0\u00bb max_width=\u00a0\u00bb98%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb background_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb use_background_color_gradient_tablet=\u00a0\u00bbon\u00a0\u00bb use_background_color_gradient_phone=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops_tablet=\u00a0\u00bbrgba(255,232,198,0.95) 0%|rgba(0,0,79,0.8) 68%\u00a0\u00bb background_color_gradient_stops_phone=\u00a0\u00bbrgba(255,232,198,0.95) 0%|rgba(0,0,79,0.8) 68%\u00a0\u00bb background_image_tablet=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/07\/cabecera-madrid-digital.png\u00a0\u00bb background_image_phone=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/07\/cabecera-iplan.png\u00a0\u00bb background_enable_image_tablet=\u00a0\u00bbon\u00a0\u00bb background_enable_image_phone=\u00a0\u00bbon\u00a0\u00bb background_size_phone=\u00a0\u00bbcover\u00a0\u00bb background_position_tablet=\u00a0\u00bbcenter_left\u00a0\u00bb background_position_phone=\u00a0\u00bbcenter\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1280px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb custom_padding=\u00a0\u00bb40px|40px|40px|40px|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb40px|40px|40px|40px|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:0px 10px;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||-20px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 class=\"prehead-2024\">Cas client madrid digital<\/h1>\n<p class=\"h1-b\">R\u00e9duction de 200 % des d\u00e9lais de diagnostic pour les incidents ou les probl\u00e8mes<\/p>\n<p class=\"introp\">Madrid Digital est l&rsquo;Agence pour l&rsquo;administration num\u00e9rique de la Communaut\u00e9 de Madrid, dont l&rsquo;objectif est de r\u00e9pondre aux besoins des diff\u00e9rents d\u00e9partements et organes de l&rsquo;entit\u00e9 publique en mati\u00e8re de mat\u00e9riel, d&rsquo;applications et de s\u00e9curit\u00e9 informatiques, ainsi que de g\u00e9rer et d&rsquo;entretenir les \u00e9quipements physiques et logiques pour le traitement de l&rsquo;information.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] -->@media (min-width: 981px) {.et_pb_gutters3 .et_pb_column_single.et_pb_column_1_4 .et_pb_module {margin-bottom: 2px;}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_padding=\u00a0\u00bb40px|10px|40px|10px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin:0px 10px;||display: flex;||align-items: center;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/07\/Madrid-digital-logo-1.png\u00a0\u00bb alt=\u00a0\u00bbMadrid digital logo\u00a0\u00bb title_text=\u00a0\u00bbMadrid-digital-logo\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_height=\u00a0\u00bb180px\u00a0\u00bb max_height_tablet=\u00a0\u00bb110px\u00a0\u00bb max_height_phone=\u00a0\u00bb80px\u00a0\u00bb max_height_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb80px||80px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb border_color_bottom=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">POINT DE D\u00c9PART<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||80px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;Agence est charg\u00e9e de mener \u00e0 bien la transformation num\u00e9rique dans la Communaut\u00e9 de Madrid et de fournir le meilleur service, la meilleure information et la meilleure qualit\u00e9 aux citoyens par le biais de diff\u00e9rentes plateformes et applications.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||30px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"letter-spacing: 0.3px;\"><b>De notre point de vue initial, nous avions besoin d&rsquo;un syst\u00e8me de surveillance capable de rassembler toutes les informations technologiques requises et de g\u00e9rer de mani\u00e8re fiable les \u00e9v\u00e9nements produits.<br \/>\n<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Toute gouvernance informatique \u00e0 grande \u00e9chelle et de dimension vari\u00e9e peut avoir un cycle de vie tr\u00e8s changeant dans ses technologies, ce qui n\u00e9cessite un ajustement continu et\/ou une \u00e9volution de la qualit\u00e9 des mesures.\n<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Tout cela pour un grand nombre de mesures qui vont des plus courantes ou basiques dans tout syst\u00e8me de surveillance, \u00e0 d&rsquo;autres plus complexes ou particuli\u00e8res \u00e0 notre organisation, et qui fa\u00e7onnent un environnement technologique tr\u00e8s vari\u00e9 : \u00e9lectronique de communication, syst\u00e8mes d&rsquo;information, dispositifs, processus d&rsquo;entreprise, transactions synth\u00e9tiques, logiciels sp\u00e9cifiques ou commerciaux, capteurs de diff\u00e9rents types, etc.<\/P>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/madrid-ciudad-madrid-digital.png\u00a0\u00bb alt=\u00a0\u00bbantenas\u00a0\u00bb title_text=\u00a0\u00bbmadrid-ciudad-madrid-digital\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb80px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb border_color_bottom=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">D\u00c9FI DU PROJET<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||80px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"letter-spacing:-0.1px;\">Nous \u00e9tions conscients que la perception du succ\u00e8s dans une grande organisation (en mettant l&rsquo;accent sur le contr\u00f4le) g\u00e9n\u00e8re parfois des frustrations ou une perception in\u00e9gale en fonction de chaque d\u00e9partement,<b> nous avons donc essay\u00e9 d&rsquo;aller \u00e9tape par \u00e9tape en couvrant les exigences sp\u00e9cifiques de moins en plus,<\/b> ce qui, dans son ensemble final, a fourni une vision strat\u00e9gique des probl\u00e8mes tr\u00e8s adapt\u00e9e \u00e0 la r\u00e9alit\u00e9, <b>et nous a pr\u00e9par\u00e9s \u00e0 faire \u00e9voluer notre cycle de vie technologique lorsque cela est n\u00e9cessaire,<\/b> \u00ab\u00a0alimentant Pandora FMS\u00a0\u00bb avec l&rsquo;\u00e9volution des besoins de notre organisation.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/pantallas-madrid-digital.png\u00a0\u00bb alt=\u00a0\u00bbtecnico-antenas-hughes\u00a0\u00bb title_text=\u00a0\u00bbpantallas-madrid-digital\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Nous avons r\u00e9ussi \u00e0 int\u00e9grer la gestion des \u00e9v\u00e9nements du Pandora FMS \u00e0 notre cycle de vie des incidents. Pandora FMS fait partie, en tant qu&rsquo;acteur cl\u00e9 automatique, du journal strat\u00e9gique des incidents dans notre plateforme de flux de travail habituelle.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||40px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><b>Par cons\u00e9quent, nos agents n&rsquo;ont pas besoin de conna\u00eetre Pandora FMS, car l&rsquo;\u00e9v\u00e9nement qui apporte de la valeur \u00e0 un certain d\u00e9partement peut \u00eatre visualis\u00e9 et g\u00e9r\u00e9 dans leur console d&rsquo;incident habituelle et m\u00eame d\u00e9clencher des appels t\u00e9l\u00e9phoniques en cas de service \u00e0 haute disponibilit\u00e9.<\/b><\/P>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le co\u00fbt professionnel et humain vient en premier et est n\u00e9cessaire dans toute solution de surveillance, mais <b>mais la flexibilit\u00e9, le support et le co\u00fbt \u00e9conomique offerts par Pandora FMS<\/b>ont r\u00e9pondu \u00e0 nos attentes par rapport \u00e0 d&rsquo;autres concurrents.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbcita\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb vertical_offset=\u00a0\u00bb-78px\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb85%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(255,255,255,0.81)\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px|35px|20px|35px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; custom_css_main_element=\u00a0\u00bbwidth:100%;\u00a0\u00bb border_radii=\u00a0\u00bbon|16px|16px|16px|16px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#44cb4b\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u00ab\u00a0Avec la mise en \u0153uvre de Pandora FMS, nous avons pu automatiser nos connaissances, r\u00e9duire les temps de diagnostic au minimum et travailler avec certitude, sans hypoth\u00e8ses ni th\u00e9ories infond\u00e9es.\u00a0\u00bb<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Lorenzo Canales, chef de l&rsquo;unit\u00e9 de surveillance et de soutien des services et de l&rsquo;infrastructure, Madrid Digital<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb80px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text content_tablet=\u00a0\u00bb<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22>POURQUOI PANDORA FMS ?<\/h2>\n<p>\u00a0\u00bb content_phone=\u00a0\u00bb<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22>POURQUOI CHOISIR PANDORA FMS ?<\/h2>\n<p>\u00a0\u00bb content_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb border_color_bottom=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">POURQUOI PANDORA FMS ?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||80px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Ses principaux avantages par rapport \u00e0 d&rsquo;autres produits sont : <b>sa flexibilit\u00e9 pour mesurer ce qui est pr\u00e9cis et n\u00e9cessaire, l&rsquo;assistance professionnelle sans interm\u00e9diaire et son co\u00fbt inf\u00e9rieur \u00e0 celui d&rsquo;autres solutions commerciales &#8211; un co\u00fbt inf\u00e9rieur n&rsquo;implique pas du tout un service moins bon.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>En plus de tout ce dont nous avions besoin, Pandora FMS a une vision \u00e9volutive de sa plateforme qui est \u00e9troitement align\u00e9e sur les clients, ce qui signifie que les initiatives et les propositions qui d\u00e9coulent de nos besoins sont tr\u00e8s bien accueillies et nous fournissent un retour d&rsquo;information continu.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><b>Dans notre cas particulier, des am\u00e9liorations ont \u00e9t\u00e9 incluses ou sont en phase de d\u00e9veloppement : des fonctionnalit\u00e9s sp\u00e9cifiques pour les transactions synth\u00e9tiques, des am\u00e9liorations dans les rapports ex\u00e9cutifs et la visualisation avec des expressions r\u00e9guli\u00e8res pour de grandes quantit\u00e9s d&rsquo;informations (logs), etc.<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||50px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Pandora FMS a le niveau de profondeur et de maintenance que nous attendions, il a r\u00e9ussi \u00e0 s&rsquo;int\u00e9grer aux diff\u00e9rentes plates-formes technologiques qui soutiennent nos services dans la Communaut\u00e9 de Madrid.<\/p>\n<p>[\/et_pb_text][et_pb_number_counter title=\u00a0\u00bbSERVEURS \/ APPAREILS\u00a0\u00bb number=\u00a0\u00bb+500&Prime; percent_sign=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_font_size=\u00a0\u00bb15px\u00a0\u00bb number_font_size=\u00a0\u00bb50px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||50px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_css_percent=\u00a0\u00bbmargin-bottom:-10px;\u00a0\u00bb custom_css_number_counter_title=\u00a0\u00bbmargin-bottom:20px;\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb number_text_color=\u00a0\u00bb#44cb4b\u00a0\u00bb][\/et_pb_number_counter][et_pb_number_counter title=\u00a0\u00bbM\u00c9TRIQUES\u00a0\u00bb number=\u00a0\u00bb+120000&Prime; percent_sign=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_font_size=\u00a0\u00bb15px\u00a0\u00bb number_font_size=\u00a0\u00bb50px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_css_percent=\u00a0\u00bbmargin-bottom:-10px;\u00a0\u00bb custom_css_number_counter_title=\u00a0\u00bbmargin-bottom:20px;\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb number_text_color=\u00a0\u00bb#44cb4b\u00a0\u00bb][\/et_pb_number_counter][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbcita\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb vertical_offset=\u00a0\u00bb-78px\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb85%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(255,255,255,0.81)\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px|35px|20px|35px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; custom_css_main_element=\u00a0\u00bbwidth:100%;\u00a0\u00bb border_radii=\u00a0\u00bbon|16px|16px|16px|16px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#44cb4b\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u00ab\u00a0La devise de Pandora FMS est 100% vraie, ils sont flexibles sans co\u00fbt \u00e9lev\u00e9. Nos temps de diagnostic pour les incidents ou les probl\u00e8mes ont \u00e9t\u00e9 r\u00e9duits de 200%, nous avons consolid\u00e9 notre connaissance de la plateforme et automatis\u00e9 les actions r\u00e9actives pour diff\u00e9rents \u00e9v\u00e9nements cl\u00e9s (sans avoir besoin d&rsquo;une intervention humaine tout au long du cycle de r\u00e9cup\u00e9ration du service).\u00a0\u00bb<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Lorenzo Canales, chef de l&rsquo;unit\u00e9 de surveillance et de soutien des services et de l&rsquo;infrastructure, Madrid Digital<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb80px||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text content_tablet=\u00a0\u00bb<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22>AVANTAGES DE PANDORA FMS<\/h2>\n<p>\u00a0\u00bb content_phone=\u00a0\u00bb<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22>AVANTAGES D&rsquo;AVOIR DES PANDORA FMS<\/h2>\n<p>\u00a0\u00bb content_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb border_color_bottom=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">AVANTAGES DE PANDORA FMS<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||80px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb border_color_left=\u00a0\u00bb#53b0ae\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<P><b>Avec Pandora FMS, nous surveillons actuellement plus de 500 serveurs\/appareils et environ 120 000 mesures individuelles.<\/b><\/p>\n<p><P STYLE=\"letter-spacing:0.3px;\">Nous disposons d&rsquo;un grand nombre de collections sp\u00e9cifiques \u00e0 ces entit\u00e9s : serveurs d&rsquo;application Tomcat, Weblogic, Jboss ; serveurs web Apache, IIS ; serveurs de cache ; bases de donn\u00e9es SQLSERVER, ORACLE, INFORMIX ; produits commerciaux ; \u00e9lectronique de r\u00e9seau, commutateurs, \u00e9quilibrage de charge, pare-feu ; onduleurs ; divers capteurs ; processus d&rsquo;entreprise ; transactions et cas d&rsquo;utilisation ; etc.<\/p>\n<p><P>Bien que nous ayons utilis\u00e9 des fonctionnalit\u00e9s et des plugins de la version Enterprise ou des propositions sp\u00e9cifiques de Pandora FMS, nous avons \u00e9galement d\u00e9velopp\u00e9 nos propres solutions, collections de m\u00e9triques, scripts pour diverses int\u00e9grations.<\/p>\n<p><P><b>En ce sens, et compte tenu de l&rsquo;adaptabilit\u00e9 de l&rsquo;outil, pratiquement 75% de nos mesures sont issues de plugins et d&rsquo;int\u00e9grations r\u00e9alis\u00e9es par nos soins.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/luces-madrid-madrid-digital.png\u00a0\u00bb alt=\u00a0\u00bbantenas\u00a0\u00bb title_text=\u00a0\u00bbluces-madrid-madrid-digital\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"letter-spacing:0.3px;\"><b>En outre, nous compl\u00e9tons l&rsquo;ensemble de l&rsquo;environnement de surveillance technologique par une surveillance p\u00e9riodique de l&rsquo;exp\u00e9rience utilisateur gr\u00e2ce \u00e0 l&rsquo;int\u00e9gration de Pandora FMS avec Selenium.<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbrelative\u00a0\u00bb position_origin_r=\u00a0\u00bbbottom_left\u00a0\u00bb custom_margin=\u00a0\u00bb0px||30px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Nous pouvons ainsi int\u00e9grer l&rsquo;ensemble du cycle de vie des incidents pour la d\u00e9tection pr\u00e9coce des \u00e9v\u00e9nements pertinents, de sorte qu&rsquo;un seul outil (Pandora FMS) nous permet de surveiller l&rsquo;ensemble de nos applications et services strat\u00e9giques, \u00e0 grande \u00e9chelle et avec un niveau d&rsquo;automatisation important.<\/p>\n<p><b>Le recoupement des informations sur les \u00e9v\u00e9nements de service, ajout\u00e9 au recoupement technologique, signifie que les temps de diagnostic et de r\u00e9tablissement des services ont \u00e9t\u00e9 consid\u00e9rablement r\u00e9duits.<br \/><\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||30px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Indirectement, nous en avons tous b\u00e9n\u00e9fici\u00e9, en particulier toutes les personnes qui viennent ou vivent dans la r\u00e9gion de Madrid et qui utilisent nos services quotidiennement.<\/p>\n<p><b>Nous pouvons affirmer avec confiance que nous sommes mieux pr\u00e9par\u00e9s pour offrir une meilleure qualit\u00e9 et disponibilit\u00e9 de service, et que nous disposons d&rsquo;une plateforme de suivi qui nous permet d&rsquo;\u00e9voluer en fonction des besoins de nos clients.<br \/>\n<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbrelative\u00a0\u00bb position_origin_r=\u00a0\u00bbbottom_left\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>En outre, nous avons r\u00e9ussi \u00e0 am\u00e9liorer notre capacit\u00e9 de prise de d\u00e9cision, sur la base des mesures obtenues avec la mise en \u0153uvre de Pandora FMS ; des d\u00e9cisions fond\u00e9es sur des arguments et des preuves.<\/P><\/p>\n<p><b>Nous sommes particuli\u00e8rement satisfaits du niveau de support offert par Pandora FMS : ils sont agiles dans la r\u00e9solution des probl\u00e8mes, des incidents ou des bogues, et sont enti\u00e8rement align\u00e9s sur les besoins du client, ce qui les rend constamment pr\u00eats et r\u00e9actifs aux besoins continus de toute organisation informatique.<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbcita\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb vertical_offset=\u00a0\u00bb-78px\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb85%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(255,255,255,0.81)\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px|35px|20px|35px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; custom_css_main_element=\u00a0\u00bbwidth:100%;\u00a0\u00bb border_radii=\u00a0\u00bbon|16px|16px|16px|16px\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#44cb4b\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u00ab\u00a0Nous avons r\u00e9ussi \u00e0 tirer le meilleur parti de Pandora FMS gr\u00e2ce \u00e0 l&rsquo;ensemble des plugins, des fonctionnalit\u00e9s d&rsquo;entreprise et des scripts que nous avons d\u00e9velopp\u00e9s.\u00a0\u00bb<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Lorenzo Canales, chef de l&rsquo;unit\u00e9 de surveillance et de soutien des services et de l&rsquo;infrastructure, Madrid Digital<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb admin_label=\u00a0\u00bbbanner final\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb1280px\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb10px|10px|0px|10px|false|true\u00a0\u00bb custom_margin_phone=\u00a0\u00bb10px|10px|0px|10px|false|true\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb10px|20px|10px|20px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb10px|20px|0px|20px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb10px|10px|0px|10px|false|true\u00a0\u00bb background_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb background_size_tablet=\u00a0\u00bbcontain\u00a0\u00bb custom_css_main_element=\u00a0\u00bbz-index:0!important;\u00a0\u00bb global_module=\u00a0\u00bb408670&Prime; saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb admin_label=\u00a0\u00bbIntro\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb90%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px||0px|true|true\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#0a0500 0%|rgba(10,10,10,0.3) 100%\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/04\/contactar-pfms.webp\u00a0\u00bb background_blend=\u00a0\u00bbmultiply\u00a0\u00bb custom_padding=\u00a0\u00bb4%|4%|4%|4%|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb4%|4%|4%|4%|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin-right:10px!important;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb2em\u00a0\u00bb header_2_text_color=\u00a0\u00bb#1d7874&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p class=\"h2-w\" style=\"text-align: center;\">Questions, suggestions ou commentaires ?  <br \/>Notre \u00e9quipe se fera un plaisir de vous aider<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb240px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] --><a class=\"prices-2024-btn\" style=\"padding:10px 30px!important\" href=\"https:\/\/pandorafms.com\/fr\/contact\/\">Contact avec nous<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#0a0500 0%|rgba(10,10,10,0.3) 100%\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/04\/conocer-licencias-pfms.webp\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb background_vertical_offset=\u00a0\u00bb32%\u00a0\u00bb background_blend=\u00a0\u00bbmultiply\u00a0\u00bb custom_padding=\u00a0\u00bb4%|4%|4%|4%|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb4%|4%|4%|4%|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbmargin-right:10px!important;\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbtop:10px;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbtop:10px;\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb2em\u00a0\u00bb header_2_text_color=\u00a0\u00bb#1d7874&Prime; module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p class=\"h2-w\" style=\"text-align: center;\">\u00cates-vous convaincu par notre proposition ?<br \/>D\u00e9couvrez quelle licence est la mieux adapt\u00e9e \u00e0 votre entreprise<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb240px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] --><a class=\"prices-2024-btn\" style=\"padding:10px 30px!important\" href=\"https:\/\/pandorafms.com\/fr\/prix-de-pandora-fms\/\">Demande de licence<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cas client madrid digital R\u00e9duction de 200 % des d\u00e9lais de diagnostic pour les incidents ou les probl\u00e8mes Madrid Digital est l&rsquo;Agence pour l&rsquo;administration num\u00e9rique de la Communaut\u00e9 de Madrid, dont l&rsquo;objectif est de r\u00e9pondre aux besoins des diff\u00e9rents d\u00e9partements et organes de l&rsquo;entit\u00e9 publique en mati\u00e8re de mat\u00e9riel, d&rsquo;applications et de s\u00e9curit\u00e9 informatiques, ainsi [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":404017,"parent":310254,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-310464","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/310464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/comments?post=310464"}],"version-history":[{"count":4,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/310464\/revisions"}],"predecessor-version":[{"id":418691,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/310464\/revisions\/418691"}],"up":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/pages\/310254"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/media\/404017"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/fr\/wp-json\/wp\/v2\/media?parent=310464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}