{"id":398484,"date":"2025-06-16T14:50:01","date_gmt":"2025-06-16T14:50:01","guid":{"rendered":"https:\/\/pandorafms.com\/?page_id=398484"},"modified":"2025-06-16T17:13:17","modified_gmt":"2025-06-16T17:13:17","slug":"gestion-del-cambio","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/es\/itsm\/gestion-del-cambio\/","title":{"rendered":"ITSM Gesti\u00f3n del cambio"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; make_equal=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb padding_top_1=\u00bb0px\u00bb padding_top_2=\u00bb0px\u00bb padding_bottom_1=\u00bb0px\u00bb padding_bottom_2=\u00bb0px\u00bb padding_top_bottom_link_1=\u00bbtrue\u00bb padding_top_bottom_link_2=\u00bbtrue\u00bb padding_left_right_link_1=\u00bbfalse\u00bb admin_label=\u00bbBanner\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#31a2ff\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_direction=\u00bb90deg\u00bb background_color_gradient_stops=\u00bb#1a1a3f 0%|#176bbf 100%\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbcontain\u00bb background_position=\u00bbbottom_right\u00bb background_vertical_offset=\u00bb100%\u00bb background_blend=\u00bboverlay\u00bb background_enable_video_mp4=\u00bboff\u00bb background_video_height=\u00bb1200px\u00bb width=\u00bb98%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb20px||0px||false|false\u00bb custom_padding=\u00bb70px||100px||false|false\u00bb custom_padding_tablet=\u00bb70px||60px||false|false\u00bb custom_padding_phone=\u00bb70px||60px||false|false\u00bb top_divider_height_last_edited=\u00bboff|phone\u00bb bottom_divider_height=\u00bb50px\u00bb bottom_divider_height_tablet=\u00bb\u00bb bottom_divider_height_phone=\u00bb30px\u00bb bottom_divider_height_last_edited=\u00bbon|phone\u00bb background_last_edited=\u00bbon|tablet\u00bb background_color_gradient_direction_tablet=\u00bb-170deg\u00bb background_enable_image_tablet=\u00bboff\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb1280px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb custom_css_main_element=\u00bbalign-items:center;\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width_last_edited=\u00bboff|desktop\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1 class=\"h1-w\">Gestiona tus cambios IT con control total y trazabilidad<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_layout=\u00bbdark\u00bb custom_margin=\u00bb0px||40px||false|false\u00bb custom_margin_tablet=\u00bb0px||0px||false|false\u00bb custom_margin_phone=\u00bb||0px||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p class=\"highlight-integria-1\" style=\"color:#69bbff!important\">Planifica, aprueba y ejecuta cualquier modificaci\u00f3n cr\u00edtica en tu entorno IT con flujos validados, permisos definidos y seguimiento completo.<\/p>\n<p class=\"sub1-w\">La nueva gesti\u00f3n de cambios en Pandora ITSM unifica control, automatizaci\u00f3n y cumplimiento normativo.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM_Change-Manag-Dashboards.png\u00bb alt=\u00bbITSM Change Management Dashboards\u00bb title_text=\u00bbITSM Change Management Dashboards\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin_tablet=\u00bb-40px||||false|false\u00bb custom_margin_phone=\u00bb||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb||||false|false\u00bb custom_padding_phone=\u00bb||||false|false\u00bb custom_padding_last_edited=\u00bboff|phone\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbintegraci\u00f3n y desarrollo\u00bb _builder_version=\u00bb4.27.0&#8243; background_color=\u00bbRGBA(0,0,0,0)\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbcontain\u00bb background_blend=\u00bbcolor\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb80px||60px||false|false\u00bb custom_padding_tablet=\u00bb50px|0|0px|0|false|false\u00bb custom_padding_phone=\u00bb60px|0|0px|0|false|false\u00bb background_last_edited=\u00bbon|phone\u00bb background_position_tablet=\u00bbtop_center\u00bb background_position_phone=\u00bbtop_center\u00bb custom_css_main_element=\u00bbpadding: 20px;\u00bb transparent_background=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; 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Change Management\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color_gradient_direction=\u00bb45deg\u00bb background_enable_image=\u00bboff\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bb#dddddd\u00bb global_colors_info=\u00bb{}\u00bb box_shadow_blur__hover_enabled=\u00bbon|hover\u00bb box_shadow_blur__hover=\u00bb30px\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb header_2_font_size_phone=\u00bb26px\u00bb header_2_font_size_last_edited=\u00bboff|desktop\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h2-b\">\u00bfQu\u00e9 es y para qu\u00e9 sirve?<\/h2>\n<p class=\"sub1-b\">Controla cada modificaci\u00f3n con garant\u00edas<\/p>\n<p>[\/et_pb_text][et_pb_cta url_new_window=\u00bbon\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.27.0&#8243; use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb15px\u00bb button_text_color=\u00bb#f65803&#8243; button_border_color=\u00bb#f65803&#8243; button_use_icon=\u00bboff\u00bb button_custom_padding=\u00bb5px|30px|5px|30px|true|true\u00bb text_orientation=\u00bbleft\u00bb background_layout=\u00bblight\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb20px||0px||false|false\u00bb custom_margin_tablet=\u00bb\u00bb custom_margin_phone=\u00bb20px||40px||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb button_letter_spacing_hover=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bbon|hover\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bbon\u00bb button_letter_spacing__hover=\u00bb0&#8243; button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb button_border_color__hover=\u00bbRGBA(0,0,0,0)\u00bb]<\/p>\n<p style=\"font-size:0.9em\">Evita errores operativos, interrupciones y riesgos innecesarios. La <strong><a style=\"color:#2589E0\" href=\"https:\/\/pandorafms.com\/es\/it-topics\/gestion-del-cambio-it\/\" target=\"_blank\" rel=\"noopener\">gesti\u00f3n de cambios<\/a><\/strong> en Pandora ITSM te permite coordinar modificaciones en sistemas, infraestructuras o servicios con una estructura clara, tareas asignadas, seguimiento en tiempo real y roles definidos.<\/p>\n<p style=\"font-size:0.9em\">Ideal para entornos que requieren:<\/p>\n<p>[\/et_pb_cta][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#07070a\u00bb custom_margin=\u00bb10px||10px||true|false\u00bb custom_padding=\u00bb0px||0px|0px|true|false\u00bb custom_padding_tablet=\u00bb|||0em|true|false\u00bb custom_padding_phone=\u00bb|||0em|true|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbfont-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}\u00bb custom_css_free_form=\u00bbul.introul-itsm {||    list-style-image: url(https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/itsm-check-blue.png);||}\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Coordinaci\u00f3n entre equipos t\u00e9cnicos.<\/li>\n<li>Validaciones antes de ejecutar cambios.<\/li>\n<li>Registro completo para auditor\u00edas y cumplimiento.<\/li>\n<li>Visibilidad total sobre qu\u00e9 se cambia, cu\u00e1ndo y por qu\u00e9.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px|0px|0px|0px|false|false\u00bb custom_margin_tablet=\u00bb0px|0px|0px|0px|false|false\u00bb custom_margin_phone=\u00bb0px|0px|0px|0px|false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|false\u00bb custom_css_main_element=\u00bbalign-items:center;||display: flex;||flex-wrap: wrap;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color_gradient_direction=\u00bb45deg\u00bb background_enable_image=\u00bboff\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bb#dddddd\u00bb global_colors_info=\u00bb{}\u00bb box_shadow_blur__hover_enabled=\u00bbon|hover\u00bb box_shadow_blur__hover=\u00bb30px\u00bb custom_css_main_element_last_edited=\u00bbon|phone\u00bb custom_css_main_element_tablet=\u00bborder: 2;\u00bb custom_css_main_element_phone=\u00bborder: 2;\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb custom_padding_tablet=\u00bb40px||||false|false\u00bb custom_padding_phone=\u00bb40px||||false|false\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb header_2_font_size_phone=\u00bb26px\u00bb header_2_font_size_last_edited=\u00bboff|desktop\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h2-b\">Principales beneficios<\/h2>\n<p class=\"sub1-b\">Todo lo que necesitas para que tus cambios est\u00e9n bajo control<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#07070a\u00bb custom_margin=\u00bb10px||10px||true|false\u00bb custom_padding=\u00bb0px||0px|0px|true|false\u00bb custom_padding_tablet=\u00bb|||0em|true|false\u00bb custom_padding_phone=\u00bb|||0em|true|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbfont-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Registro estructurado de cada solicitud de cambio.<\/li>\n<li>Control de estados: desde la creaci\u00f3n hasta el cierre validado.<\/li>\n<li>Asociaci\u00f3n con tickets, tareas, inventario y proyectos.<\/li>\n<li>Plantillas reutilizables y automatizaci\u00f3n de procesos.<\/li>\n<li>Equipos de cambio con ACL y notificaci\u00f3n autom\u00e1tica.<\/li>\n<li>Tiempos computados y trazabilidad para auditor\u00edas (ISO 27001, ENS, SOC 2).<\/li>\n<li>Compatible con modelos Standard, Normal y Emergency Change.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bborder: 1;\u00bb custom_css_main_element_phone=\u00bborder: 1;\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM_Change-Management_02.png\u00bb alt=\u00bbITSM Change Management\u00bb title_text=\u00bbITSM_Change-Management_02&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbintegraci\u00f3n y desarrollo\u00bb _builder_version=\u00bb4.27.0&#8243; background_enable_color=\u00bboff\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbcontain\u00bb background_blend=\u00bbcolor\u00bb custom_margin=\u00bb100px||100px||false|false\u00bb custom_margin_tablet=\u00bb60px||||false|false\u00bb custom_margin_phone=\u00bb60px||||false|false\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb custom_padding_tablet=\u00bb0px|0|0px|0|false|false\u00bb custom_padding_phone=\u00bb0px|0|0px|0|false|false\u00bb background_last_edited=\u00bbon|phone\u00bb background_position_tablet=\u00bbtop_center\u00bb background_position_phone=\u00bbtop_center\u00bb custom_css_main_element=\u00bbpadding: 20px;\u00bb transparent_background=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; make_equal=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb width_tablet=\u00bb80%\u00bb width_phone=\u00bb80%\u00bb width_last_edited=\u00bbon|desktop\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb0px|0px|0px|0px|true|true\u00bb custom_css_main_element=\u00bbalign-items:center;\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM-Change-Management_03.png\u00bb alt=\u00bbITSM Change Management\u00bb title_text=\u00bbITSM Change Management\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color_gradient_direction=\u00bb45deg\u00bb background_enable_image=\u00bboff\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bb#dddddd\u00bb global_colors_info=\u00bb{}\u00bb box_shadow_blur__hover_enabled=\u00bbon|hover\u00bb box_shadow_blur__hover=\u00bb30px\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb header_2_font_size_phone=\u00bb26px\u00bb header_2_font_size_last_edited=\u00bboff|desktop\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h2-b\">C\u00f3mo funciona<\/h2>\n<p class=\"sub1-b\">Flujo completo, desde la propuesta hasta la ejecuci\u00f3n<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#07070a\u00bb custom_margin=\u00bb10px||10px||true|false\u00bb custom_padding=\u00bb0px||0px|0px|true|false\u00bb custom_padding_tablet=\u00bb|||0em|true|false\u00bb custom_padding_phone=\u00bb|||0em|true|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb hover_enabled=\u00bb0&#8243; custom_css_main_element=\u00bbfont-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li><strong>Solicitud del cambio<\/strong><\/br> Define los campos clave: prioridad, riesgo, impacto, manager, equipo.<\/li>\n<li><strong>Evaluaci\u00f3n y aprobaci\u00f3n<\/strong><\/br> El Change Manager revisa y valida la solicitud antes de ejecutarla.<\/li>\n<li><strong>Planificaci\u00f3n<\/strong><\/br> Se crean tareas y subtareas, asignadas a los equipos responsables.<\/li>\n<li><strong>Implementaci\u00f3n<\/strong><\/br> Los equipos ejecutan las tareas vinculadas a tickets reales, registrando tiempos mediante unidades de trabajo.<\/li>\n<li><strong>Revisi\u00f3n y cierre<\/strong><\/br> Una vez verificadas todas las tareas, el manager valida el cambio e introduce el ep\u00edlogo final.<\/li>\n<\/ul>\n<p>Todos los pasos quedan registrados. Toda la documentaci\u00f3n queda disponible. Todo queda bajo control. <strong><a style=\"color:#2589E0\" href=\"https:\/\/pandorafms.com\/manual\/!current\/es\/documentation\/10_pandora_itsm\/\" target=\"_blank\" rel=\"noopener\">Ver documentaci\u00f3n \u2192<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; make_equal=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb padding_top_1=\u00bb0px\u00bb padding_top_2=\u00bb0px\u00bb padding_bottom_1=\u00bb0px\u00bb padding_bottom_2=\u00bb0px\u00bb padding_top_bottom_link_1=\u00bbtrue\u00bb padding_top_bottom_link_2=\u00bbtrue\u00bb padding_left_right_link_1=\u00bbfalse\u00bb admin_label=\u00bbintegraci\u00f3n y desarrollo\u00bb _builder_version=\u00bb4.27.0&#8243; background_color=\u00bb#f0f3f7&#8243; background_enable_image=\u00bboff\u00bb background_size=\u00bbcontain\u00bb background_position=\u00bbbottom_right\u00bb background_vertical_offset=\u00bb100%\u00bb background_blend=\u00bboverlay\u00bb background_enable_video_mp4=\u00bboff\u00bb background_video_height=\u00bb1200px\u00bb width=\u00bb98%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb80px||80px||true|false\u00bb custom_padding_tablet=\u00bb10px||0px||false|false\u00bb custom_padding_phone=\u00bb40px||0px||false|false\u00bb background_last_edited=\u00bbon|tablet\u00bb background_color_gradient_direction_tablet=\u00bb-170deg\u00bb background_enable_image_tablet=\u00bboff\u00bb background_position_tablet=\u00bbtop_center\u00bb background_position_phone=\u00bbtop_center\u00bb custom_css_main_element=\u00bbpadding: 20px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb transparent_background=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px|0px|0px|0px|false|false\u00bb custom_margin_tablet=\u00bb60px|0px|0px|0px|false|false\u00bb custom_margin_phone=\u00bb0px|0px|0px|0px|false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|false\u00bb custom_css_main_element=\u00bbalign-items:center;||display: flex;||flex-wrap: wrap;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color_gradient_direction=\u00bb45deg\u00bb background_enable_image=\u00bboff\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bb#dddddd\u00bb global_colors_info=\u00bb{}\u00bb box_shadow_blur__hover_enabled=\u00bbon|hover\u00bb box_shadow_blur__hover=\u00bb30px\u00bb custom_css_main_element_last_edited=\u00bbon|phone\u00bb custom_css_main_element_tablet=\u00bborder: 2;\u00bb custom_css_main_element_phone=\u00bborder: 2;\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb custom_padding_tablet=\u00bb40px||||false|false\u00bb custom_padding_phone=\u00bb40px||||false|false\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb header_2_font_size_phone=\u00bb26px\u00bb header_2_font_size_last_edited=\u00bboff|desktop\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h2-b\">Integrado en tu entorno ITSM<\/h2>\n<p class=\"sub1-b\">No es un m\u00f3dulo aislado: es parte de tu operaci\u00f3n<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#07070a\u00bb custom_margin=\u00bb10px||10px||true|false\u00bb custom_padding=\u00bb0px||0px|0px|true|false\u00bb custom_padding_tablet=\u00bb|||0em|true|false\u00bb custom_padding_phone=\u00bb|||0em|true|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbfont-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Cambios vinculados con activos del inventario.<\/li>\n<li>Relaci\u00f3n directa con proyectos y tareas ya existentes.<\/li>\n<li>Visibilidad completa desde la interfaz principal.<\/li>\n<li>Compatible con flujos de tickets, roles personalizados y notificaciones.<\/li>\n<li>Aplica tu pol\u00edtica de cambios en toda la organizaci\u00f3n sin herramientas externas.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM-Change-Management_04.png\u00bb alt=\u00bbITSM Change Management\u00bb title_text=\u00bbITSM Change Management\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbintegraci\u00f3n y desarrollo\u00bb _builder_version=\u00bb4.27.0&#8243; background_color=\u00bbRGBA(0,0,0,0)\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbcontain\u00bb background_blend=\u00bbcolor\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb100px||80px||false|false\u00bb custom_padding_tablet=\u00bb60px|0|40px|0|false|false\u00bb custom_padding_phone=\u00bb60px|0|0px|0|false|false\u00bb background_last_edited=\u00bbon|phone\u00bb background_position_tablet=\u00bbtop_center\u00bb background_position_phone=\u00bbtop_center\u00bb custom_css_main_element=\u00bbpadding: 20px;\u00bb transparent_background=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; make_equal=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb width_tablet=\u00bb80%\u00bb width_phone=\u00bb80%\u00bb width_last_edited=\u00bbon|desktop\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb0px|0px|0px|0px|true|true\u00bb custom_css_main_element=\u00bbalign-items:center;\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM_Change-Management_05.jpg\u00bb alt=\u00bbITSM &#8211; Change Management\u00bb title_text=\u00bbITSM_Change-Management_05&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color_gradient_direction=\u00bb45deg\u00bb background_enable_image=\u00bboff\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bb#dddddd\u00bb global_colors_info=\u00bb{}\u00bb box_shadow_blur__hover_enabled=\u00bbon|hover\u00bb box_shadow_blur__hover=\u00bb30px\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.27.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb header_2_font_size_phone=\u00bb26px\u00bb header_2_font_size_last_edited=\u00bboff|desktop\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h2-b\">\u00bfPor qu\u00e9 elegir Pandora ITSM?<\/h2>\n<p class=\"sub1-b\">Una soluci\u00f3n completa, segura y preparada para escalar<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#07070a\u00bb custom_margin=\u00bb10px||10px||true|false\u00bb custom_padding=\u00bb0px||0px|0px|true|false\u00bb custom_padding_tablet=\u00bb|||0em|true|false\u00bb custom_padding_phone=\u00bb|||0em|true|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbfont-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Soporte nativo para marcos de trabajo ITIL.<\/li>\n<li>Registro permanente y trazabilidad en cada acci\u00f3n.<\/li>\n<li>Dise\u00f1o orientado a entornos sensibles: financiero, sanitario, gubernamental.<\/li>\n<li>Control de permisos por perfil y equipo.<\/li>\n<li>Preparado para auditor\u00edas de seguridad y cumplimiento.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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No requiere de tarjeta de cr\u00e9dito.<\/p>\n<p>\u00bb content_phone=\u00bb<\/p>\n<h3 class=%22h2-w%22 style=%22line-height: 1.5em;%22>\u00a1Prueba Integria IMS<br \/>30 d\u00edas gratis!<\/h3>\n<p class=%22p-w%22>Experimenta de primera mano qu\u00e9 pueden aportarte todas las funcionalidades incluidas. No requiere de tarjeta de cr\u00e9dito.<\/p>\n<p>\u00bb content_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbcenter\u00bb background_layout=\u00bbdark\u00bb width_tablet=\u00bb70%\u00bb width_phone=\u00bb100%\u00bb width_last_edited=\u00bbon|tablet\u00bb module_alignment=\u00bbcenter\u00bb background_last_edited=\u00bboff|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3 class=\"h2-w\">Activa la gesti\u00f3n de cambios en tu entorno IT<\/h3>\n<p class=\"p-w\">Empieza a usar Pandora ITSM con control real sobre cada cambio.<br \/>\nAutomatiza tu flujo de validaci\u00f3n, mejora tu operaci\u00f3n diaria y cumple con tus requisitos normativos.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM0NDM0MiJ9fQ==@\u00bb button_text=\u00bbSolicita una demo personalizada \u2192\u00bb button_alignment=\u00bbcenter\u00bb button_alignment_tablet=\u00bbcenter\u00bb button_alignment_phone=\u00bbcenter\u00bb button_alignment_last_edited=\u00bbon|tablet\u00bb _builder_version=\u00bb4.27.0&#8243; _dynamic_attributes=\u00bbbutton_url\u00bb _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb1.2em\u00bb button_text_color=\u00bb#000000&#8243; button_bg_color=\u00bb#31a2ff\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_use_icon=\u00bboff\u00bb z_index=\u00bb0&#8243; custom_margin=\u00bb40px||0px||false|false\u00bb custom_padding=\u00bb10px|50px|10px|50px|true|true\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb10px|15px|10px|15px|true|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbfont-family:%22Pandora-Bold%22!important;\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb button_bg_color__hover_enabled=\u00bbon|desktop\u00bb button_bg_use_color_gradient__hover=\u00bboff\u00bb button_text_color__hover=\u00bb#31a2ff\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#000000&#8243; button_bg_enable_color__hover=\u00bbon\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gestiona tus cambios IT con control total y trazabilidadPlanifica, aprueba y ejecuta cualquier modificaci\u00f3n cr\u00edtica en tu entorno IT con flujos validados, permisos definidos y seguimiento completo. La nueva gesti\u00f3n de cambios en Pandora ITSM unifica control, automatizaci\u00f3n y cumplimiento normativo.\u00bfQu\u00e9 es y para qu\u00e9 sirve? Controla cada modificaci\u00f3n con garant\u00edasEvita errores operativos, interrupciones y [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":0,"parent":343779,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-398484","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/398484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/comments?post=398484"}],"version-history":[{"count":8,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/398484\/revisions"}],"predecessor-version":[{"id":399234,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/398484\/revisions\/399234"}],"up":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/343779"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/media?parent=398484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}