{"id":303812,"date":"2021-11-15T07:18:18","date_gmt":"2021-11-15T07:18:18","guid":{"rendered":"https:\/\/neweb.pandorafms.com\/?page_id=303812"},"modified":"2026-03-19T16:28:46","modified_gmt":"2026-03-19T16:28:46","slug":"contel","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/es\/casos-de-clientes\/contel\/","title":{"rendered":"Caso de cliente Contel"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbBanner 2024 v2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bbrgba(255,255,255,0) 0%|rgba(10,8,8,0.65) 41%|#000911 93%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_image=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/07\/cabecera-contel.png\u00bb background_position=\u00bbtop_center\u00bb background_enable_video_mp4=\u00bboff\u00bb background_video_pause_outside_viewport=\u00bboff\u00bb max_width=\u00bb98%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb10px|10px|10px|10px|true|true\u00bb custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb background_last_edited=\u00bbon|phone\u00bb use_background_color_gradient_tablet=\u00bbon\u00bb use_background_color_gradient_phone=\u00bbon\u00bb background_color_gradient_stops_tablet=\u00bbrgba(244,220,66,0.28) 0%|rgba(20,1,0,0.99) 100%\u00bb background_color_gradient_stops_phone=\u00bbrgba(244,220,66,0.28) 0%|rgba(20,1,0,0.99) 100%\u00bb background_image_tablet=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/cabecera-conferma.png\u00bb background_image_phone=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/cabecera-conferma.png\u00bb background_enable_image_tablet=\u00bbon\u00bb background_enable_image_phone=\u00bbon\u00bb background_position_phone=\u00bbtop_center\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1280px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb40px|40px|40px|40px|true|true\u00bb custom_padding_tablet=\u00bb40px|40px|40px|40px|true|true\u00bb custom_padding_phone=\u00bb20px|20px|20px|20px|true|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbmargin:0px 10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_margin_tablet=\u00bb0px||0px||false|false\u00bb custom_margin_phone=\u00bb0px||-20px||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1 class=\"prehead-2024\">Caso de cliente Contel ingenieros<\/h1>\n<p class=\"h1-b\">Proyecto triple play e inform\u00e1tica<\/p>\n<p class=\"introp\">Contel Ingenieros es una empresa dedicada a brindar soluciones de telecomunicaciones, consultor\u00edas, provisi\u00f3n e instalaci\u00f3n de sistemas, ofrecemos soporte operativo y mantenimiento de redes de comunicaci\u00f3n. Actualmente desarrollamos proyectos de Triple-Play e Inm\u00f3tica para grandes centros comerciales y el sector hospitality, adem\u00e1s de sistemas de redes y comunicaciones.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] -->@media (min-width: 981px) {.et_pb_gutters3 .et_pb_column_single.et_pb_column_1_4 .et_pb_module {margin-bottom: 2px;}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; disabled_on=\u00bboff|off|off\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_image=\u00bboff\u00bb background_position=\u00bbtop_center\u00bb custom_padding=\u00bb40px|10px|40px|10px|true|true\u00bb custom_padding_last_edited=\u00bboff|phone\u00bb custom_css_main_element=\u00bbmargin:0px 10px;||display: flex;||align-items: center;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/contel-logo.png\u00bb alt=\u00bbcontel-logo\u00bb title_text=\u00bbcontel-logo\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb max_height=\u00bb200px\u00bb max_height_tablet=\u00bb140px\u00bb max_height_phone=\u00bb100px\u00bb max_height_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbSection\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb80px||80px||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbtitulo problema\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbnone\u00bb vertical_offset=\u00bb-101px\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_color_left=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#000000&#8243; module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb border_color_bottom=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">RETO DEL PROYECTO: LA B\u00daSQUEDA DEL MEJOR SOPORTE<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||80px||false|false\u00bb custom_margin_phone=\u00bb0px||||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_color_left=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbrelative\u00bb position_origin_r=\u00bbbottom_left\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><strong>La necesidad de conectividad del actual modelo social ha provocado que el servicio wifi para los clientes del sector hospitality y centros comerciales se haya consolidado como una obligaci\u00f3n los \u00faltimos a\u00f1os.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Ante cualquier ca\u00edda de servicio se precisa <b>una soluci\u00f3n r\u00e1pida y efectiva que solvente el problema en cuesti\u00f3n de horas.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/reunion-contel.png\u00bb alt=\u00bbreunion-contel\u00bb title_text=\u00bbreunion-contel\u00bb _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbrelative\u00bb position_origin_r=\u00bbbottom_left\u00bb custom_margin=\u00bb0px||40px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Necesit\u00e1bamos disponer de informaci\u00f3n de manera proactiva que nos permitiera detectar las incidencias de todos nuestros clientes, antes incluso de que se generara cualquier reclamaci\u00f3n.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbrelative\u00bb position_origin_r=\u00bbbottom_left\u00bb custom_margin=\u00bb0px||40px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Ofrecer soporte help-desk mientras observ\u00e1bamos la instalaci\u00f3n tambi\u00e9n era una de nuestras prioridades, junto con la <b>capacidad de gestionar distintas tecnolog\u00edas de comunicaci\u00f3n.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbrelative\u00bb position_origin_r=\u00bbbottom_left\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Los m\u00e9todos tradicionales nos generaban SLA altos y no eran aceptables para nuestros clientes, por lo que necesit\u00e1bamos un cambio para lograr nuestro principal objetivo:<b> mejorar el tiempo en la resoluci\u00f3n de incidencias<\/b>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb80px||0px||false|false\u00bb custom_margin_phone=\u00bb0px||||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_color_left=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#000000&#8243; module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb border_color_bottom=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">\u00bfPOR QU\u00c9 PANDORA FMS?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||80px||false|false\u00bb custom_margin_phone=\u00bb0px||||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_color_left=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Dada la heterogeneidad de nuestros sistemas, necesit\u00e1bamos personalizar y adaptar Pandora FMS a nuestros requerimientos.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><b>Asimismo, deb\u00edamos contar con una gesti\u00f3n descentralizada en base a los distintos proyectos que tenemos con sus controladores sat\u00e9lites \/ remotos.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Gestionamos dispositivos de m\u00faltiples fabricantes y con diversos protocolos de comunicaciones como SNMP y TR-069.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(255,255,255,0.81)\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb hover_enabled=\u00bb0&#8243; custom_css_main_element=\u00bbwidth:100%;\u00bb border_radii=\u00bbon|16px|16px|16px|16px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#44cb4b\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u201cNos pasamos a Pandora FMS Enterprise por las coincidencias en nuestra forma de operar, por su soporte y por su alto grado de personalizaci\u00f3n de las operaciones.\u201d<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Jos\u00e9 Luis Delgado, CEO de Contel<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/centro-comercial-contel.png\u00bb alt=\u00bbclientes-felices-canvia\u00bb title_text=\u00bbcentro-comercial-contel\u00bb _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||30px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><b>Despu\u00e9s de probar la versi\u00f3n Community de Pandora FMS decidimos pasarnos a la Enterprise por las coincidencias en nuestra forma de operar, por el soporte y por su alto grado de personalizaci\u00f3n de las operaciones.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Al principio, comenzamos utilizando herramientas de monitorizaci\u00f3n open source, pero no ten\u00edan la capacidad de gesti\u00f3n ni de observaci\u00f3n que precis\u00e1bamos.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00bbtitulo problema\u00bb _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbnone\u00bb vertical_offset=\u00bb-101px\u00bb custom_margin=\u00bb80px||0px||false|false\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_color_left=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text content_tablet=\u00bb<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22>RESULTADOS Y BENEFICIOS<br \/>DE PANDORA FMS<\/h2>\n<p>\u00bb content_phone=\u00bb<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22><span style=%22letter-spacing:-0.8px;%22>RESULTADOS Y BENEFICIOS<\/span><br \/>\nDE PANDORA FMS<\/h2>\n<p>\u00bb content_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#000000&#8243; module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||20px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb border_color_bottom=\u00bb#53b0ae\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">RESULTADOS Y BENEFICIOS DE PANDORA FMS<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||80px||false|false\u00bb custom_margin_phone=\u00bb0px||||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb custom_css_main_element=\u00bbalign-items:center;\u00bb border_color_left=\u00bb#53b0ae\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Actualmente, en 21 ubicaciones geogr\u00e1ficas, monitorizamos 6.700 dispositivos y 45.000 variables de red. Adem\u00e1s, hemos conseguido integrar Pandora FMS con las diversas tecnolog\u00edas que utilizamos, como GPON, VDSL, DataoverCoax, SNMP, radioenlaces, LonWorks y Dante, entre otras. Nos sorprendi\u00f3 especialmente la versatilidad y flexibilidad de la herramienta, que hemos conseguido adaptar a nuestras necesidades.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Con Pandora FMS hemos conseguido aumentar nuestra capacidad de actuaci\u00f3n y respuesta sobre nuestras redes en m\u00faltiples ubicaciones geogr\u00e1ficas. <b>Nuestro nivel de soporte a nuestros clientes se ha mejorado exponencialmente. Ahora somos capaces de detectar fallos, antes incluso de que los usuarios lo perciban.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(255,255,255,0.81)\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb20px|30px|20px|30px|true|true\u00bb custom_padding_tablet=\u00bb|30px||30px|true|true\u00bb custom_padding_phone=\u00bb|20px||20px|true|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb hover_enabled=\u00bb0&#8243; custom_css_main_element=\u00bbwidth:100%;\u00bb border_radii=\u00bbon|16px|16px|16px|16px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#44cb4b\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u201cExcelente soporte y capacidad para resolver problemas. Pandora FMS se adapta a la heterogeneidad de nuestros sistemas y adem\u00e1s nos escuchan, y se implican en lo que necesitamos.\u201d<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Jos\u00e9 Luis Delgado, CEO de Contel<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Asimismo, contamos con el respaldo de una herramienta que nos permite gestionar dispositivos de m\u00faltiples fabricantes y tecnolog\u00edas, algo de lo que se han beneficiado nuestros clientes.<b> \u00a1Nunca tuvimos unas encuestas de satisfacci\u00f3n tan favorables con nuestros servicios!<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Internamente, gracias a Pandora FMS hemos conseguido adaptarnos a las demandas de un sector cada vez m\u00e1s exigente. Hemos pasado a prestar servicios de una forma m\u00e1s profesional, r\u00e1pida y satisfactoria.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Confiamos plenamente tanto en el equipo de postventa como en el de soporte, que nos han ayudado a implementar y adaptar la herramienta, adem\u00e1s de permitir sugerencias de nuestro lado para <b>cubrir protocolos de comunicaciones nuevos como TR-069. La capacidad para resolver problemas por parte de Pandora FMS es incre\u00edble<\/b>, nos escuchan y se implican en aquello que necesitamos.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb positioning=\u00bbrelative\u00bb position_origin_r=\u00bbbottom_left\u00bb custom_margin=\u00bb30px||||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>En el futuro buscamos aplicar esta metodolog\u00eda de trabajo a sectores como la inm\u00f3tica y la eficiencia energ\u00e9tica, monitorizando protocolos industriales como Lonworks, KNX o ModBus.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=\u00bbon\u00bb _builder_version=\u00bb4.21.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_margin_phone=\u00bb0px||||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb custom_css_main_element=\u00bbalign items:center;\u00bb border_color_left=\u00bb#53b0ae\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(255,255,255,0.81)\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb20px|30px|20px|30px|true|true\u00bb custom_padding_tablet=\u00bb|30px||30px|true|true\u00bb custom_padding_phone=\u00bb|20px||20px|true|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb hover_enabled=\u00bb0&#8243; custom_css_main_element=\u00bbwidth:100%;\u00bb border_radii=\u00bbon|16px|16px|16px|16px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#44cb4b\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u201cCon Pandora FMS hemos conseguido dar un importante salto tecnol\u00f3gico y de innovaci\u00f3n, ofreciendo nuestros servicios de manera mucho m\u00e1s eficiente, profesional y sin incidentes.\u201d<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Jos\u00e9 Luis Delgado, CEO de Contel<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbbanner final\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbcustom\u00bb background_image_width=\u00bb1280px\u00bb background_position=\u00bbbottom_center\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_margin_tablet=\u00bb10px|10px|0px|10px|false|true\u00bb custom_margin_phone=\u00bb10px|10px|0px|10px|false|true\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb10px|20px|10px|20px|false|true\u00bb custom_padding_tablet=\u00bb10px|20px|0px|20px|false|true\u00bb custom_padding_phone=\u00bb10px|10px|0px|10px|false|true\u00bb background_last_edited=\u00bbon|desktop\u00bb background_size_tablet=\u00bbcontain\u00bb custom_css_main_element=\u00bbz-index:0!important;\u00bb global_module=\u00bb408667&#8243; 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_module_preset=\u00bbdefault\u00bb header_font_size=\u00bb2em\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb20px||20px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p class=\"h2-w\" style=\"text-align: center;\">\u00bfDudas, sugerencias o comentarios? <br \/>Nuestro equipo estar\u00e1 encantado de atenderte<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb250px\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] --><a class=\"prices-2024-btn\" style=\"padding:10px 30px!important\" href=\"https:\/\/pandorafms.com\/es\/contactar\/\">Contacta con nosotros<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; disabled_on=\u00bboff|off|off\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#0a0500 0%|rgba(10,10,10,0.3) 100%\u00bb background_image=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/04\/conocer-licencias-pfms.webp\u00bb background_position=\u00bbtop_center\u00bb background_vertical_offset=\u00bb32%\u00bb background_blend=\u00bbmultiply\u00bb custom_padding=\u00bb4%|4%|4%|4%|true|true\u00bb custom_padding_tablet=\u00bb4%|4%|4%|4%|true|true\u00bb custom_padding_phone=\u00bb20px|20px|20px|20px|true|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbmargin-right:10px!important;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbtop:10px;\u00bb custom_css_main_element_phone=\u00bbtop:10px;\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb2em\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb20px||20px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p class=\"h2-w\" style=\"text-align: center;\">\u00bfTe convence nuestra propuesta?<br \/>Consulta qu\u00e9 licencia se adapta mejor a tu negocio<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb230px\u00bb module_alignment=\u00bbcenter\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] --><a class=\"prices-2024-btn\" style=\"padding:10px 30px!important\" href=\"https:\/\/pandorafms.com\/es\/precios-de-pandora-fms\/\">Consulta licencias<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Caso de cliente Contel ingenieros Proyecto triple play e inform\u00e1tica Contel Ingenieros es una empresa dedicada a brindar soluciones de telecomunicaciones, consultor\u00edas, provisi\u00f3n e instalaci\u00f3n de sistemas, ofrecemos soporte operativo y mantenimiento de redes de comunicaci\u00f3n. Actualmente desarrollamos proyectos de Triple-Play e Inm\u00f3tica para grandes centros comerciales y el sector hospitality, adem\u00e1s de sistemas de [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":404014,"parent":299640,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-303812","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/303812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/comments?post=303812"}],"version-history":[{"count":7,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/303812\/revisions"}],"predecessor-version":[{"id":418934,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/303812\/revisions\/418934"}],"up":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/pages\/299640"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/media\/404014"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/es\/wp-json\/wp\/v2\/media?parent=303812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}