{"id":302304,"date":"2021-11-12T09:47:46","date_gmt":"2021-11-12T09:47:46","guid":{"rendered":"https:\/\/neweb.pandorafms.com\/?page_id=302304"},"modified":"2026-06-12T09:35:21","modified_gmt":"2026-06-12T09:35:21","slug":"soporte-tecnico","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/es\/soporte-tecnico\/","title":{"rendered":"Soporte t\u00e9cnico"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbBanner 2024 v2&#8243; module_id=\u00bbtop\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(193,204,220,0.25)\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbcustom\u00bb background_image_width=\u00bb1280px\u00bb background_position=\u00bbbottom_center\u00bb max_width=\u00bb98%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb10px|10px|10px|10px|true|true\u00bb custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb3_5,2_5&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1280px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb40px|40px|40px|40px|true|true\u00bb custom_padding_tablet=\u00bb40px|40px|40px|40px|true|true\u00bb custom_padding_phone=\u00bb20px|20px|20px|20px|true|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb custom_css_main_element=\u00bbmargin:0px 10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_margin_tablet=\u00bb0px||0px||false|false\u00bb custom_margin_phone=\u00bb0px||-20px||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1 class=\"prehead-2024\">Soporte T\u00e9cnico de Pandora FMS<\/h1>\n<p class=\"h1-b\">Soporte experto para la gesti\u00f3n y operaci\u00f3n de Pandora FMS<\/p>\n<p class=\"sub1-b\">Olv\u00eddate de las preocupaciones, nuestro equipo de especialistas garantiza la continuidad del servicio y proporciona soporte integral a los equipos t\u00e9cnicos que gestionan Pandora FMS<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb40px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div>\t<a class=\"paoc-popup-click paoc-popup-cust-377361 paoc-popup-button paoc-popup-btn prices-2024-btn\" href=\"javascript:void(0);\">Solicitar soporte \ud83e\udd1d<\/a>\r\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->  <a class=\"secundario-2024-btn\" href=\"https:\/\/support.pandorafms.com\/itsm\/\" target=\"_blank\" rel=\"noopener\">Portal de soporte<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code admin_label=\u00bbCSS\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] -->@media (min-width: 981px) {<!-- [et_pb_line_break_holder] -->  .et_pb_gutters3 .et_pb_column_4_4 .et_pb_module {margin-bottom:10px!important;}}<!-- [et_pb_line_break_holder] -->  .paoc-popup-center-center .paoc-cb-popup-body {border-radius:10px;}<!-- [et_pb_line_break_holder] -->  .et_pb_section_21.et_pb_section {margin-bottom:0px!important;}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00bb2_5&#8243; disabled_on=\u00bbon|on|off\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#161327&#8243; background_image=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2026\/06\/pandora-fms-tech-support.jpg\u00bb background_position=\u00bbtop_center\u00bb custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb hover_enabled=\u00bb0&#8243; custom_css_main_element=\u00bbmargin:0px 10px;||display: flex;||align-items: center;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb alt=\u00bbpandora-fms-tech-support\u00bb title_text=\u00bbpandora-fms-tech-support\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbGratis\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb60px||||false|false\u00bb custom_padding=\u00bb0px|20px|0px|20px|false|true\u00bb border_color_bottom=\u00bbRGBA(255,255,255,0)\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb660px\u00bb module_alignment=\u00bbleft\u00bb min_height=\u00bb121.4px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h3-b\">Soporte gratuito de Pandora FMS<\/h2>\n<p class=\"\">Pandora FMS ofrece soporte gratuito a trav\u00e9s de varios canales para garantizar que los usuarios puedan resolver sus consultas de manera efectiva.<\/p>\n<p class=\"\">Puedes acceder a nuestros <a href=\"https:\/\/pandorafms.com\/community\/forums\/forum\/espanol-spanish-forum\/\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">foros<\/a> y grupos de usuarios, as\u00ed como <a href=\"https:\/\/pandorafms.com\/manual\/start?id=es\/documentation\/start\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">documentaci\u00f3n<\/a> detallada en l\u00ednea para resolver consultas relacionadas con la instalaci\u00f3n, operaci\u00f3n y uso de Pandora FMS.<\/p>\n<p><strong><a href=\"#links\">Ver recursos \u2192<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bbrgba(0,0,0,0.25)\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb660px\u00bb module_alignment=\u00bbleft\u00bb min_height=\u00bb121.4px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h3-b\">Soporte de versiones y licencia<\/h2>\n<p>Pandora FMS sigue un ciclo de vida y soporte de versiones estructurado para garantizar la estabilidad del software y su fiabilidad a largo plazo.<\/p>\n<p style=\"padding-bottom: 15px;\"><strong><a style=\"color: #07070a;\" href=\"https:\/\/pandorafms.com\/es\/politica-soporte-versiones-os\/\" target=\"_blank\" rel=\"noopener\">\u2699\ufe0f Consulta nuestra Pol\u00edtica de Soporte y Versionado \u2192<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #07070a;\" href=\"https:\/\/pandorafms.com\/downloads\/PandoraFMS_Licencia.pdf\" target=\"_blank\" rel=\"noopener\">\ud83d\udcdd Consulta los t\u00e9rminos de licencia (PDF)<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bboff|desktop\u00bb disabled_on=\u00bbon|on|on\u00bb admin_label=\u00bbProfesional\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#161327&#8243; background_image=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/Pandora-FMS-support-tag.png\u00bb background_size=\u00bbcustom\u00bb background_image_width=\u00bb50px\u00bb background_image_height=\u00bb50px\u00bb background_position=\u00bbtop_left\u00bb max_width=\u00bb1280px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb60px||10px||false|false\u00bb custom_padding=\u00bb40px|20px|40px|20px|true|true\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb disabled=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb2_5,3_5&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb custom_css_main_element=\u00bbalign-items:center;\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_5&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_type=\u00bbcircular\u00bb background_color_gradient_stops=\u00bb#441b6d 0%|#161327 54%\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/Pandora-FMS-professional-support.png\u00bb alt=\u00bbPandora FMS professional support\u00bb title_text=\u00bbPandora FMS professional support\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#eaeaea\u00bb module_alignment=\u00bbleft\u00bb min_height=\u00bb121.4px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h3-w\">Soporte profesional de Pandora FMS<\/h2>\n<p class=\"\">El soporte profesional de Pandora FMS est\u00e1 dise\u00f1ado para resolver cualquier problema relacionado con la instalaci\u00f3n, operaci\u00f3n y uso del software. <strong>Ofrecemos comunicaci\u00f3n en l\u00ednea y por tel\u00e9fono, con asistencia las 24 horas para clientes avanzados.<\/strong><\/p>\n<p class=\"\">Adem\u00e1s, proporcionamos diferentes niveles de soporte con l\u00edmites claros, supervisamos de cerca los acuerdos de nivel de servicio (SLA) y nuestro equipo de ingenier\u00eda ofrece asistencia r\u00e1pida y eficiente, siendo un activo valorado de nuestra plataforma<\/p>\n<div class=\"comparative-btn\" style=\"margin-top: 40px;\"><a href=\"https:\/\/pandorafms.com\/es\/categoria-producto\/soporte\/\" target=\"_blank\" rel=\"noopener\">Comprar pack de soporte \u2192<\/a><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; disabled_on=\u00bbon|on|on\u00bb admin_label=\u00bbGratis\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb80px||80px||false|false\u00bb custom_padding=\u00bb0px|20px|0px|20px|false|true\u00bb border_color_bottom=\u00bbRGBA(255,255,255,0)\u00bb disabled=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb3_5,1_5,1_5&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb660px\u00bb module_alignment=\u00bbleft\u00bb min_height=\u00bb121.4px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h3-b\">Soporte gratuito de Pandora FMS<\/h2>\n<p class=\"\">Pandora FMS ofrece soporte gratuito a trav\u00e9s de varios canales para garantizar que los usuarios puedan resolver sus consultas de manera efectiva.<\/p>\n<p class=\"\">Puedes acceder a nuestros <a href=\"https:\/\/pandorafms.com\/community\/forums\/forum\/espanol-spanish-forum\/\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">foros<\/a> y grupos de usuarios, as\u00ed como <a href=\"https:\/\/pandorafms.com\/manual\/start?id=es\/documentation\/start\" target=\"_blank\" rel=\"noopener\" style=\"font-family: Pandora-Bold;\">documentaci\u00f3n<\/a> detallada en l\u00ednea para resolver consultas relacionadas con la instalaci\u00f3n, operaci\u00f3n y uso de Pandora FMS.<\/p>\n<p><a href=\"#links\">Ver recursos \u2192<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_5&#8243; disabled_on=\u00bbon|on|off\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb background_image=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/Pandora-FMS-free-support-via-forums.png\u00bb background_position=\u00bbtop_left\u00bb custom_css_main_element=\u00bbmargin:0px 10px;\u00bb border_radii=\u00bboff||10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_5&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#004741&#8243; custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb custom_css_main_element=\u00bbmargin:0px 10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|desktop\u00bb custom_css_main_element_tablet=\u00bbmargin:0px 10px;\u00bb custom_css_main_element_phone=\u00bbmargin:0px 10px;\u00bb][et_pb_code _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div><!-- [et_pb_line_break_holder] --><pee class=\"comparative-slogan\">Conoce el ciclo de vida y soporte de versiones de Pandora FMS<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"comparative-btn\" style=\"margin-top:40px;\"><a href=\"https:\/\/pandorafms.com\/es\/politica-soporte-versiones-os\/\">Ver pol\u00edticas \u2192<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbNiveles soporte profesional\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb10px||80px||false|false\u00bb custom_padding=\u00bb40px|5px|0px|5px|false|true\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1150px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px|20px|0px|20px|true|true\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbleft\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 class=\"h3-b\">Servicios de soporte y operaci\u00f3n<\/h2>\n<p>Pandora ofrece, adicionalmente al soporte, servicios gestionados de operaci\u00f3n para proporcionar una soluci\u00f3n integral y personalizada a las necesidades espec\u00edficas de cada organizaci\u00f3n. Nuestro equipo de expertos se encarga de la <strong>administraci\u00f3n, configuraci\u00f3n y optimizaci\u00f3n de tu entorno Pandora FMS<\/strong>, permiti\u00e9ndote enfocarte en tus objetivos estrat\u00e9gicos mientras nosotros manejamos la operatividad diaria y el mantenimiento t\u00e9cnico.[\/et_pb_text][et_pb_code _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb20px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div style=\"margin:0px\"><!-- [et_pb_line_break_holder] --><\/p>\n<table class=\"PandoTable\" style=\"border-radius: 0px!important; font-size:1.1em!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<thead><!-- [et_pb_line_break_holder] --><\/p>\n<tr style=\"font-size:0.8em!important;\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<th><\/th>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<th>Soporte Standard<\/th>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<th>Soporte 24\/7<\/th>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<th>Servicios de operaciones<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/thead>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<tbody><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>N\u00famero m\u00e1ximo de tickets al a\u00f1o<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Ilimitado<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Ilimitado<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Ilimitado<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>% de disponibilidad asegurada (anual)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>99.726%<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>99.954%<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Var\u00eda seg\u00fan nivel de servicio contratado<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Rango horario<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>8&#215;5 Am\u00e9rica\/EMEA<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>24&#215;7<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>8&#215;5 Am\u00e9rica\/EMEA<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Tiempo m\u00ednimo de respuesta<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>4hr<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>15min<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>30min<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Tel\u00e9fono directo de contacto<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Desarrollo de integraciones<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Consultas, dudas, ayuda en la configuraci\u00f3n y mantenimiento<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Conexiones en remoto para troubleshooting<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td >Migraci\u00f3n de versiones en remoto<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Creaci\u00f3n de informes, tablero de la consola, mapas de red<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td >Despliegue de agentes y configuraci\u00f3n<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td >Gesti\u00f3n de pol\u00edticas (alertas, umbrales, gesti\u00f3n de agentes)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Not included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/not-available-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Included\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2021\/11\/mini-check-1.png\"><!-- [et_pb_line_break_holder] --><\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/tbody>\n<p><!-- [et_pb_line_break_holder] --><\/table>\n<p>[\/et_pb_code][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb header_4_text_align=\u00bbleft\u00bb max_width=\u00bb900px\u00bb module_alignment=\u00bbleft\u00bb custom_margin=\u00bb60px||40px||false|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3 class=\"h4-b\">Tiempos de resoluci\u00f3n de problemas para el soporte est\u00e1ndar y 24&#215;7 (*)<\/h3>\n<p>(*) Te ayudaremos a resolver cualquier problema relacionado con Pandora, pero en ning\u00fan caso operaremos tu sistema por ti, ni instalaremos de forma remota ning\u00fan componente, ni realizaremos copias de seguridad o restauraciones ni ninguna tarea de mantenimiento del sistema base. El soporte para fallos de la herramienta se proporcionar\u00e1 sobre versiones de producto que est\u00e9n comprendidas entre la \u00faltima versi\u00f3n estable (LTS) y la \u00faltima versi\u00f3n regular (RRR). En caso de ser necesario la creacion de un parche, se har\u00e1 sobre la \u00faltima versi\u00f3n estable (LTS) si no est\u00e1n ya incluidos en la \u00faltima versi\u00f3n regular (RRR), donde se deber\u00e1 actualizar a dicha versi\u00f3n.[\/et_pb_text][et_pb_code _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbleft\u00bb custom_margin=\u00bb20px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div><!-- [et_pb_line_break_holder] --><\/p>\n<table class=\"PandoTable\" style=\"border-radius: 0px!important; font-size: 1.1em!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<thead><!-- [et_pb_line_break_holder] --><\/p>\n<tr style=\"font-size: 0.8em!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<th>Nivel<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<th>Definici\u00f3n<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<th>Soporte Stadard<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<th>Soporte 24\/7<\/th>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/thead>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tbody><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Cr\u00edtico<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Una p\u00e9rdida completa del servicio incluso despu\u00e9s de realizar un reinicio. El servicio se bloquea o es inutilizable.<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>5 d\u00edas<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>El mismo d\u00eda<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Medio<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Las operaciones no esenciales del servicio se interrumpen, falla una funcionalidad pero existe una soluci\u00f3n alternativa que permite la continuidad de las operaciones esenciales.<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>40 d\u00edas (versi\u00f3n RRR)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Dos d\u00edas laborables<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Bajo<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Existe un impacto bajo en un sistema de producci\u00f3n que implica una p\u00e9rdida parcial o limitada de la funcionalidad no cr\u00edtica, pero existe una soluci\u00f3n alternativa que permite la continuidad de las operaciones normales.<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>90 d\u00edas (versi\u00f3n RRR)<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>Siguiente revisi\u00f3n de parche LTS<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<tr><!-- [et_pb_line_break_holder] --><\/p>\n<td>Informativo<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>No se observa ning\u00fan impacto en la calidad, rendimiento o  funcionalidad del producto. Los ejemplos incluyen: *Solicitud de nuevos productos. *Solicitud de mejoras de producto (RFE).<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>n\/a<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<td>n\/a<\/td>\n<p><!-- [et_pb_line_break_holder] --><\/tr>\n<p><!-- [et_pb_line_break_holder] --><\/tbody>\n<p><!-- [et_pb_line_break_holder] --><\/table>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb40px||60px||false|false\u00bb custom_padding=\u00bb0px|5px|0px|5px|true|true\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(248,223,159,0.2)\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb custom_css_main_element=\u00bbalign-items:center;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f8df9f\u00bb background_image=\u00bbhttps:\/\/pandorafms.com\/wp-content\/uploads\/2024\/05\/pandora-fms-pricing-that-matters.jpg\u00bb background_size=\u00bbcustom\u00bb background_image_width=\u00bb50%\u00bb background_position=\u00bbbottom_right\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#444444&#8243; max_width=\u00bb660px\u00bb module_alignment=\u00bbleft\u00bb min_height=\u00bb121.4px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3 class=\"h3-b\">Bolsa de horas<\/h3>\n<p class=\"\">Independientemente de tu nivel de soporte, ofrecemos paquetes en formato de bolsa de horas para satisfacer tus necesidades espec\u00edficas.<\/p>\n<p class=\"\">Estas horas se pueden usar para cualquier tarea t\u00e9cnica relacionada con Pandora por parte de nuestro personal especializado: <strong>migraciones, recuperaciones, configuraciones avanzadas, integraciones.<\/strong> El \u00fanico l\u00edmite es el n\u00famero de horas contratadas. Trabajamos tanto en ingl\u00e9s como en espa\u00f1ol, y podemos atender horarios en LATAM y EMEA.<\/p>\n<p class=\"\">Puedes adquirir bolsas de horas directamente desde nuestra web. Nos pondremos en contacto contigo inmediatamente despu\u00e9s de la compra para coordinar la conexi\u00f3n y empezar a trabajar, sin tr\u00e1mites adicionales.<\/p>\n<div class=\"comparative-btn\" style=\"margin-top: 40px;\"><a href=\"#top\" target=\"_blank\" rel=\"noopener\">Solicitar soporte \u2192<\/a><\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"marketingask\"><span>\u00bfUsas Pandora FMS Open Source?<\/span> Nuestros t\u00e9cnicos pueden optimizarlo en solo ocho horas.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>\u00bfNecesitas migrar un sistema delicado con soporte oficial?<\/span> Nos encargamos de ello sin problema.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>\u00bfQuieres una integraci\u00f3n personalizada?<\/span> Nuestro equipo de desarrollo es el mejor para hacerlo.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>\u00bfTienes problemas de rendimiento y no quieres perder tiempo investigando por tu cuenta?<\/span> D\u00e9janos conectarnos y resolverlo, incluso en entornos con m\u00e1s de 50,000 dispositivos.<\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"marketingask\"><span>\u00bfTienes un reto con un cliente y necesitas asegurar el \u00e9xito?<\/span> Nuestros t\u00e9cnicos han visto y resuelto situaciones que no creer\u00edas.<\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bboff|desktop\u00bb admin_label=\u00bbFAQ\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#161327&#8243; background_enable_image=\u00bboff\u00bb background_size=\u00bbcontain\u00bb background_position=\u00bbcenter_right\u00bb background_horizontal_offset=\u00bb0%\u00bb z_index=\u00bb0&#8243; max_width=\u00bb98%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb10px||10px||true|false\u00bb custom_margin_phone=\u00bb||70px||false|false\u00bb custom_margin_last_edited=\u00bboff|phone\u00bb custom_padding=\u00bb40px|20px|40px|20px|true|true\u00bb custom_padding_tablet=\u00bb60px|0px|70px|0px|false|true\u00bb custom_padding_phone=\u00bb10px|10px|40px|10px|false|true\u00bb background_last_edited=\u00bboff|desktop\u00bb border_radii=\u00bboff|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#ffffff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb width_tablet=\u00bb94%\u00bb width_phone=\u00bb94%\u00bb width_last_edited=\u00bboff|desktop\u00bb max_width=\u00bb900px\u00bb max_width_tablet=\u00bb100%\u00bb max_width_phone=\u00bb80%\u00bb max_width_last_edited=\u00bbon|phone\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_margin_tablet=\u00bb60px||0px||false|false\u00bb custom_margin_phone=\u00bb60px||0px||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code admin_label=\u00bbFAQS\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<pee class=\"h2-w\" style=\"text-align:center!important;\">Preguntas frecuentes sobre nuestro soporte<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"toggle sub1-w resaltado\" style=\"text-align:center!important;\">Mostrar \/ ocultar los FAQs <\/pee><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">1. \u00bfPuede ayudarme un t\u00e9cnico de soporte a solucionar un problema conect\u00e1ndose con mi entorno en remoto?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Una vez que tengas una incidencia abierta, el t\u00e9cnico programar\u00e1 una sesi\u00f3n remota si es necesario. Utilizamos <strong>Pandora RC<\/strong> para las conexiones remotas (sin coste para ti), pero tambi\u00e9n puedes proporcionar cualquier otro sistema de conexi\u00f3n remota. Pandora RC permite conexi\u00f3n por terminal con equipos Linux, Windows y Mac sin necesidad de instalar VPN o software adicional (excepto el agente).<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">2. \u00bfPueden explicarme c\u00f3mo funciona Pandora FMS?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Si eres cliente, solicita acceso ilimitado a nuestro portal de eLearning, donde ofrecemos cursos de formaci\u00f3n en todos los niveles, tanto en ingl\u00e9s como en espa\u00f1ol. Nuestro equipo de soporte est\u00e1 siempre disponible para ayudarte con cualquier duda que puedas tener sobre Pandora FMS.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">3. \u00bfNo puedo hablar por tel\u00e9fono con un t\u00e9cnico?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Una vez que tengas una incidencia abierta y el t\u00e9cnico lo considere necesario, se programar\u00e1 una sesi\u00f3n por videoconferencia, chat o tel\u00e9fono para abordar el problema.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">4. \u00bfPuedo pedir funcionalidades nuevas al equipo de soporte?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>Estaremos encantados de escuchar tus sugerencias e ideas, aunque no podemos garantizar su incorporaci\u00f3n al producto. Si deseas a\u00f1adir una nueva funcionalidad con un plazo asegurado, habla con tu account manager para evaluar su inclusi\u00f3n.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sub-acordeon\" style=\"margin-bottom:40px;\"><!-- [et_pb_line_break_holder] -->      <pee class=\"toggle\">5. \u00bfEl equipo de soporte puede desarrollar scripts\/integraciones para m\u00ed?<\/pee><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"contenido\"><!-- [et_pb_line_break_holder] -->        <pee>El equipo de operaciones estar\u00e1 encantado de ayudarte con la integraci\u00f3n de nuevas tecnolog\u00edas. El equipo de soporte t\u00e9cnico est\u00e1ndar no realiza estas tareas, pero puede asistirte en la integraci\u00f3n de los plugins actuales de nuestra librer\u00eda de tecnolog\u00edas existentes.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"comparative-btn\" style=\"width:290px; margin:auto;\"><a href=\"https:\/\/pandorafms.com\/es\/faq\/soporte-servicios\/\" target=\"_blank\" rel=\"noopener\" style=\"text-align:center\">Ver todas las FAQ de Pandora FMS \u2192<\/a><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->document.addEventListener('DOMContentLoaded', function() {<!-- [et_pb_line_break_holder] -->  const toggles = document.querySelectorAll('.toggle');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  toggles.forEach(toggle => {<!-- [et_pb_line_break_holder] -->    toggle.addEventListener('click', function() {<!-- [et_pb_line_break_holder] -->      const content = this.nextElementSibling;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      if (content.style.display === 'block') {<!-- [et_pb_line_break_holder] -->        content.style.display = 'none';<!-- [et_pb_line_break_holder] -->      } else {<!-- [et_pb_line_break_holder] -->        content.style.display = 'block';<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        \/\/ Cerrar otros acordeones abiertos dentro del mismo contenedor<!-- [et_pb_line_break_holder] -->        const parentAccordion = this.parentElement;<!-- [et_pb_line_break_holder] -->        const otrosContenidos = parentAccordion.querySelectorAll('.contenido');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        otrosContenidos.forEach(otroContenido => {<!-- [et_pb_line_break_holder] -->          if (otroContenido !== content) {<!-- [et_pb_line_break_holder] -->            otroContenido.style.display = 'none';<!-- [et_pb_line_break_holder] -->          }<!-- [et_pb_line_break_holder] -->        });<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->.contenido {display: none;}<!-- [et_pb_line_break_holder] -->.toggle {cursor:pointer;}<!-- [et_pb_line_break_holder] -->  .resaltado:hover {color:#82B92E!important;}<!-- [et_pb_line_break_holder] -->.sub-acordeon {padding:20px; background-color:#1F1B37; border-radius:8px; margin-bottom:10px; color:white; border:1px solid #1F1B37;}<!-- [et_pb_line_break_holder] -->.sub-acordeon:hover {background-color:#2F2951; transition: all .5s ease-out; border:1px solid #3F366D;}<!-- [et_pb_line_break_holder] -->.contenido {margin-top:20px; color:#eaeaea; font-size:1em; line-height:1.4em;}<!-- [et_pb_line_break_holder] -->\/*.sub-acordeon .contenido {padding-left: 20px;}*\/<!-- [et_pb_line_break_holder] -->div .et_pb_row_23.et_pb_row {margin-bottom:0px!important;}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|phone\u00bb admin_label=\u00bbFree resources\u00bb module_id=\u00bblinks\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb z_index=\u00bb0&#8243; custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb80px|10%|80px|10%|true|true\u00bb custom_padding_tablet=\u00bb72px|10%|70px|10%|false|true\u00bb custom_padding_phone=\u00bb72px|5%|70px|5%|false|true\u00bb custom_css_before=\u00bbz-index:0!important;\u00bb custom_css_main_element=\u00bbz-index:0!important;\u00bb custom_css_after=\u00bbz-index:0!important;\u00bb border_width_top=\u00bb1px\u00bb border_color_top=\u00bb#eaeaea\u00bb border_color_bottom=\u00bbRGBA(255,255,255,0)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row custom_padding_last_edited=\u00bboff|desktop\u00bb admin_label=\u00bbTitle\u00bb _builder_version=\u00bb4.22.0&#8243; 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_module_preset=\u00bbdefault\u00bb text_orientation=\u00bbcenter\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb header_text_align_tablet=\u00bb\u00bb header_text_align_phone=\u00bb\u00bb header_text_align_last_edited=\u00bbon|phone\u00bb text_orientation_tablet=\u00bbcenter\u00bb text_orientation_phone=\u00bbleft\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p class=\"h3-b\">\u00bfNecesitas ayuda? Empieza con nuestros recursos y consejos<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb admin_label=\u00bbDestacados\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1150px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb-10px||-10px||true|false\u00bb custom_margin_tablet=\u00bb10px||30px||false|false\u00bb custom_margin_phone=\u00bb10px||||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_enable_image=\u00bboff\u00bb custom_padding=\u00bb0px||0px||true|true\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/guides\/public\/books\/primeros-pasos-con-pandora-fms\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbDestacado\u00bb _builder_version=\u00bb4.22.0&#8243; 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padding: 15px;\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Gu\u00eda de instalaci\u00f3n y primeros pasos<\/h3>\n<p class=\"introp\">Gu\u00eda oficial de inicio: desde la instalaci\u00f3n y generaci\u00f3n de informes, hasta la gesti\u00f3n diaria.<\/p>\n<p class=\"introlinks\">Leer las gu\u00edas \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_enable_image=\u00bboff\u00bb custom_padding=\u00bb0px||0px||true|true\u00bb link_option_url=\u00bbhttps:\/\/www.youtube.com\/c\/PandoraFMS\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbtop:10px;\u00bb custom_css_main_element_phone=\u00bbtop:10px;\u00bb][et_pb_text admin_label=\u00bbDestacado\u00bb _builder_version=\u00bb4.22.0&#8243; 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padding: 15px;\">\n<h3 class=\"introtitle\" style=\"color: white!important;\">Pandora FMS en YouTube<\/h3>\n<p class=\"introp\" style=\"color: #f0f0f0;\">Visite nuestro canal oficial para ver gu\u00edas en profundidad, tutoriales, entrevistas y caracter\u00edsticas importantes.<\/p>\n<p class=\"introlinks\" style=\"color: #ffffff;\">Visita el canal \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb admin_label=\u00bbextra\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_margin_tablet=\u00bb10px||30px||false|false\u00bb custom_margin_phone=\u00bb30px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f9f9ea\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/en\/features-map\/\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#eaeaea\u00bb global_colors_info=\u00bb{}\u00bb border_color_all__hover_enabled=\u00bbon|hover\u00bb border_color_all__hover=\u00bb#1d7874&#8243;][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|5px|0px|5px|true|true\u00bb custom_padding=\u00bb15px|15px|15px|15px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Mapa de funcionalidades<\/h3>\n<p class=\"introp\">Todas las funcionalidades presentes en Pandora FMS explicadas al detalle.<\/p>\n<p class=\"introlinks\">Leer m\u00e1s \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/en\/changelog\/\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#eaeaea\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbtop:10px;\u00bb custom_css_main_element_phone=\u00bbtop:10px;\u00bb border_color_all__hover=\u00bb#1d7874&#8243; border_color_all__hover_enabled=\u00bbon|hover\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|5px|0px|5px|true|true\u00bb custom_padding=\u00bb15px|15px|15px|15px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Changelog<\/h3>\n<p class=\"introp\">Lista resumen con todos los cambios y correcciones realizados en Pandora FMS.<\/p>\n<p class=\"introlinks\">Ver changelog \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/manual\/\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#eaeaea\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbtop:20px;\u00bb custom_css_main_element_phone=\u00bbtop:20px;\u00bb border_color_all__hover=\u00bb#1d7874&#8243; border_color_all__hover_enabled=\u00bbon|hover\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|5px|0px|5px|true|true\u00bb custom_padding=\u00bb15px|15px|15px|15px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Documentaci\u00f3n<\/h3>\n<p class=\"introp\">Manuales de usuario, documentos de administraci\u00f3n y desarrollo de Pandora FMS.<\/p>\n<p class=\"introlinks\">Leer documentaci\u00f3n \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb admin_label=\u00bbextra\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb-10px||0px||false|false\u00bb custom_margin_tablet=\u00bb-10px||0px||false|false\u00bb custom_margin_phone=\u00bb0px||0px||true|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/es\/faq\/\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#eaeaea\u00bb global_colors_info=\u00bb{}\u00bb border_color_all__hover=\u00bb#1d7874&#8243; 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border_color_all__hover_enabled=\u00bbon|hover\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|5px|0px|5px|true|true\u00bb custom_padding=\u00bb15px|15px|15px|15px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Arquitectura de seguridad<\/h3>\n<p class=\"introp\">Describimos los elementos de seguridad de cada componente de Pandora FMS.<\/p>\n<p class=\"introlinks\">Leer el art\u00edculo \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/es\/comparativa-versiones\/\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#eaeaea\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbtop:20px;\u00bb custom_css_main_element_phone=\u00bbtop:20px;\u00bb border_color_all__hover=\u00bb#1d7874&#8243; border_color_all__hover_enabled=\u00bbon|hover\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|5px|0px|5px|true|true\u00bb custom_padding=\u00bb15px|15px|15px|15px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Comparativa de versiones<\/h3>\n<p class=\"introp\">Compara qu\u00e9 caracter\u00edsticas est\u00e1n presentes en cada versi\u00f3n de Pandora FMS.<\/p>\n<p class=\"introlinks\">Comparar versiones \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb admin_label=\u00bbextra\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1170px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb-10px||0px||false|false\u00bb custom_margin_tablet=\u00bb10px||30px||false|false\u00bb custom_margin_phone=\u00bb30px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; 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disabled_on=\u00bboff|off|off\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb link_option_url=\u00bbhttps:\/\/pandorafms.com\/es\/formacion\/\u00bb link_option_url_new_window=\u00bbon\u00bb custom_css_main_element=\u00bbmargin:10px;\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#eaeaea\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbtop:10px;\u00bb custom_css_main_element_phone=\u00bbtop:10px;\u00bb border_color_all__hover=\u00bb#1d7874&#8243; border_color_all__hover_enabled=\u00bbon|hover\u00bb][et_pb_text _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|5px|0px|5px|true|true\u00bb custom_padding=\u00bb15px|15px|15px|15px|true|true\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"introbody\">\n<h3 class=\"introtitle\" style=\"color: #181818!important;\">Formaci\u00f3n<\/h3>\n<p class=\"introp\">Aprende a dominar el software de monitorizaci\u00f3n m\u00e1s potente y flexible.<\/p>\n<p class=\"introlinks\">Ver cursos disponibles \u2192<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; 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