{"id":402796,"date":"2025-08-19T00:51:03","date_gmt":"2025-08-19T00:51:03","guid":{"rendered":"https:\/\/pandorafms.com\/?p=402796"},"modified":"2026-01-21T16:32:18","modified_gmt":"2026-01-21T16:32:18","slug":"network-latency","status":"publish","type":"post","link":"https:\/\/pandorafms.com\/en\/it-topics\/network-latency\/","title":{"rendered":"Network Latency: what it is, how it is measured and how to reduce it"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; sticky_position=&#8221;top&#8221; sticky_offset_top=&#8221;100px&#8221; sticky_limit_bottom=&#8221;section&#8221; motion_trigger_start=&#8221;top&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;indice&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||14px||false|false&#8221; link_option_url=&#8221;#1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"font-size: 0.9em; line-height: 1.4em; color: #333333;\"><strong>Sections<\/strong><\/p>\n<ul class=\"ittopicsul\">\n<li><a href=\"#1\">Introduction<\/a><\/li>\n<li><a href=\"#2\">What is network latency and why is it important?<\/a><\/li>\n<li><a href=\"#3\">Types of latency in IT: network, storage, application, and more<\/a><\/li>\n<li><a href=\"#4\">Main causes of latency<\/a><\/li>\n<li><a href=\"#5\">How to measure latency: key tools and metrics<\/a><\/li>\n<li><a href=\"#6\">Monitoring and diagnosing latency with Pandora FMS and Pandora MINI<\/a><\/li>\n<li><a href=\"#7\">Impact on performance and user experience<\/a><\/li>\n<li><a href=\"#8\">How to reduce latency: practical strategies<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;seccion&#8221; module_id=&#8221;1&#8243; module_class=&#8221;ittopicscontent&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;font-family:%22Pandora-Light%22;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 id=\"1\">Introduction<\/h2>\n<p>Is there anything worse than \u201chaving no Internet\u201d? Yes: the connection becoming painfully slow and reloading the page, resending the request to the server, eventually seeing the frustrating blank response\u2026 At least, when there is no connection, you can accept it and go do something else other than <i>doomscrolling<\/i>. But when the network crawls through the mud, <strong>the main suspect is latency<\/strong>, and today we will take a close look at it.<\/p>\n<p>We will see <a href=\"https:\/\/en.wikipedia.org\/wiki\/Latency_(engineering)\" target=\"_blank\" rel=\"nofollow\">what it is<\/a>, its causes, how to measure it and how to monitor this key indicator, in addition to recommendations on how to reduce it as much as possible.<\/p>\n<p>Let\u2019s begin by knowing the <i>enemy<\/i>.<\/p>\n<h2 id=\"2\">What is network latency and why is it important?<\/h2>\n<p>Network latency is <strong>the time it takes for a data packet<\/strong> to travel from its source to its destination, and to receive a confirmation back (what in telecommunications is called <i>Round-Trip Time<\/i> (RTT) or <i>Round-Trip Delay<\/i> (RTD) when we talk about signals in general). Latency is measured in milliseconds (ms) and is critical because:<\/p>\n<ul class=\"lista\">\n<li><strong>It determines the responsiveness<\/strong> of real-time applications (VoIP, video conferencing, trading, apps the organization uses to work&#8230;).<\/li>\n<li><strong>It is one of the keys to user experience<\/strong>. For instance, latency above 100 ms is perceived as slow in interactions with network services, triggering a parade of support tickets with increasingly colorful language.<\/li>\n<li><strong>It impacts the performance of distributed systems<\/strong>: Microservices, clustered databases or cloud environments accumulate delays on each network call. Today, many organizations have switched from local applications to network-based or cloud-based ones, and reduced latency is key for user productivity.<\/li>\n<li><strong>It influences SLA (<i>Service Level Agreement<\/i>) compliance<\/strong>: Exceeding agreed thresholds can lead to penalties or loss of customer trust \u2014 they hired us because we promised speed, but we delivered snails.<\/li>\n<\/ul>\n<p>That is why latency is a critical variable for efficient digital services.<\/p>\n<h2 id=\"3\">Types of latency in IT: network, storage, application and more<\/h2>\n<p>Let\u2019s dive deeper into the different features of latency, starting with the one most commonly associated with the term today, as I did at the beginning of the article.<\/p>\n<h3>Network latency<\/h3>\n<p>This is the most common latency an IT administrator will want to check <strong>to ensure user work is productive<\/strong> and they can quickly access the network resources they need, whether files or network applications. This latency can be checked, for example, with a <i>ping<\/i> command from a terminal.<\/p>\n<pre><code>ping 8.8.8.8\n64 bytes from 8.8.8.8: icmp_seq=1 ttl=119 time=22.0 ms\n<\/code><\/pre>\n<p>If we look at the last part, <strong>the <i>time<\/i> variable gives us a value in ms showing that latency<\/strong> \u2014 the time the ICMP packet took to go to the destination and return. In this case, 22 ms.<\/p>\n<h4>The importance of jitter<\/h4>\n<p>Now, this is not the only interesting indicator about latency issues or analysis, because <a href=\"https:\/\/pandorafms.com\/blog\/network-jitter-it\/\" target=\"_blank\" rel=\"nofollow\"><i>jitter<\/i><\/a> can also be checked. This concept measures <strong>variation in latency<\/strong>. If some packets take 20 ms and others take 80 ms to arrive, that variation (\u00b160 ms) is jitter in general terms, which may be the cause for choppy voice in calls or video cuts when it is high. That\u2019s why we must consider not only pure latency when analyzing and optimizing the network, but also <strong>the consistency of those speeds<\/strong>.<\/p>\n<p>The <i>ping<\/i> command is also useful to determine this key indicator. In the last line of the terminal output of the test we ran earlier, we see:<\/p>\n<pre><code>rtt min\/avg\/max\/mdev = 14.878\/19.205\/21.955\/3.097 ms<\/code><\/pre>\n<p>This shows, in order: the minimum latency, the average, the maximum recorded in the <i>ping<\/i> packets and that final <i>mdev<\/i> (<i>mean deviation<\/i>), which would be jitter. In this case, it remains low, indicating that latency is fine <strong>and also stable<\/strong>, with only about 3 ms deviation on average between packets.<\/p>\n<p>Those who dislike staring into the darkness of the terminal because it reminds them of their future need not worry \u2014 we will see simpler and more visual tools to monitor latency and jitter.<\/p>\n<p>Obviously, when we talk about network latency, <strong>one of the most direct ways to reduce it is by using a wired connection<\/strong>, which will keep it between 1\u201310 ms if everything works well. WiFi or 5G, on the other hand, can often exceed 30 ms of latency due to interference.<\/p>\n<h3>Storage latency<\/h3>\n<p>Here we refer to <strong><a href=\"https:\/\/pandorafms.com\/blog\/hard-disk-types\/\" target=\"_blank\" rel=\"nofollow\">disk access time<\/a><\/strong>. Older HDDs used to record about 5\u201310 ms in their spinning ballet, while SSDs range between 0.1\u20130.5 ms. This latency affects databases and file systems, for example on your local machine.<\/p>\n<h3>Application latency<\/h3>\n<p>In this case, we talk about <strong>delays in software processing<\/strong>. For example, poorly optimized APIs or Java garbage collection can increase these times, making you desperate when using the application.<\/p>\n<h3>Server latency<\/h3>\n<p>This refers to the <strong>response time of a server<\/strong>, such as a web server (known as <i>Time To First Byte<\/i> \u2013 TTFB). Ideally under 200 ms. But if that brand-new AI startup \u2014 essentially just another ChatGPT wrapper \u2014 uses a <i>Raspberry Pi Zero<\/i> to host its page, it won\u2019t matter how fast your connection is, because <strong>the server will add that latency<\/strong>. This shows that such latency is not always a problem of <a href=\"https:\/\/pandorafms.com\/en\/it-topics\/measuring-bandwidth-and-network-consumption-a-full-guide\/\" target=\"_blank\" rel=\"nofollow\">bandwidth<\/a> with our ISP or network configuration, but there may be other culprits.<\/p>\n<h2 id=\"4\">Main causes of latency<\/h2>\n<p>When we encounter latency problems in the network, we need to solve them, and then begins the game of <i>Clue<\/i> to find the culprit (or culprits, because IT life tends to be complex and we should not dismiss multifactorial reasons). Thus, the main causes of latency are usually:<\/p>\n<table class=\"PandoTable\">\n<tbody>\n<tr>\n<td><strong>Cause<\/strong><\/td>\n<td><strong>Example<\/strong><\/td>\n<td><strong>Impact<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Physical distance<\/strong><\/td>\n<td>Datacenter in Europe for users in Latin America<\/td>\n<td>Easily adds 100 ms due to thousands of km to travel.<\/td>\n<\/tr>\n<tr>\n<td><strong>Network hops<\/strong><\/td>\n<td><a href=\"https:\/\/pandorafms.com\/blog\/packet-loss\/\" target=\"_blank\" rel=\"nofollow\">Packets<\/a> passing through 15 routers instead of 5<\/td>\n<td>Each hop adds latency.<\/td>\n<\/tr>\n<tr>\n<td><strong>Congestion<\/strong><\/td>\n<td><a href=\"https:\/\/pandorafms.com\/blog\/distributed-systems-monitoring\/\" target=\"_blank\" rel=\"nofollow\">Traffic spike<\/a> on WAN links<\/td>\n<td>Packet loss + jitter<\/td>\n<\/tr>\n<tr>\n<td><strong>Obsolete hardware<\/strong><\/td>\n<td>Routers with low buffer capacity<\/td>\n<td>Processing queues and high latency.<\/td>\n<\/tr>\n<tr>\n<td><strong>Configuration<\/strong><\/td>\n<td>Inefficient routing protocols (e.g. RIP vs OSPF)<\/td>\n<td>Suboptimal routes and increased send\/response time.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If your Internet provider is a disaster \u2014 because those 600 Mbps for 5 euros were not such a good deal after all \u2014 they are probably working with obsolete hardware and\/or have congestion issues.<\/p>\n<h2 id=\"5\">How to measure latency: tools and key metrics<\/h2>\n<p>Since <strong>we cannot manage what we do not measure<\/strong>, the first thing is to <a href=\"https:\/\/pandorafms.com\/en\/network-monitoring\/\" target=\"_blank\" rel=\"nofollow\">monitor<\/a> that latency in our network, which we can do with:<\/p>\n<h3>Terminal tools to measure latency<\/h3>\n<p>Here we have the <i>ping<\/i> command we have already seen. If we want deeper diagnostics, we can use the <a href=\"https:\/\/pandorafms.com\/en\/it-topics\/tracert-or-traceroute\/\" target=\"_blank\" rel=\"nofollow\"><i>traceroute<\/i><\/a> tool, run from a Linux\/Unix terminal, or the <i>tracert<\/i> command from Windows PowerShell. This way, we not only get general latency information, <strong>but also latency for each hop<\/strong> that the packet takes until it reaches its destination.<\/p>\n<p>However, it\u2019s important to note that we should first use <i>ping<\/i> for general latency and, if we don\u2019t like the results or want to know where packets are delayed, use <i>traceroute \/ tracert<\/i>. The way this tool works \u2014 especially without specific options \u2014 can result in higher latency values than <i>ping<\/i>, since its job is to explore hops and <strong>send multiple packets<\/strong>, not just one.<\/p>\n<pre><code>traceroute -I -n 8.8.8.8<\/code><\/pre>\n<p>This makes the tool \u201clinger\u201d less by sending ICMP packets (-I option, same type as <i>tracert<\/i>) and not resolving IP addresses (-n). In summary: <i>ping<\/i> to know latencies, and if they are not good, <i>traceroute<\/i> to investigate problematic hops.<\/p>\n<h3>How to measure server latency from the terminal<\/h3>\n<p>If we want to show off as terminal wizards and measure server latency with <i>Time To First Byte<\/i> (TTFB), we can do it with the <i>curl<\/i> tool in Linux\/Unix.<\/p>\n<pre><code>curl https:\/\/google.com -w \"TTFB: %{time_starttransfer}\"<\/code><\/pre>\n<p>This returns the page\u2019s HTML code and, <strong>at the end<\/strong>, something like this appears \u2014 the output I just got from my machine:<\/p>\n<pre><code>TTFB: 0.594890<\/code><\/pre>\n<p>So we know <strong>the latency until the server sends us the first byte<\/strong>.<\/p>\n<h3>GUI tools to measure latency<\/h3>\n<p>If the terminal is intimidating, no problem, there are several <strong>visual tools for analysis<\/strong>. My favorite not called Pandora is <a href=\"https:\/\/www.pingnoo.com\/\" target=\"_blank\" rel=\"nofollow\">Pingnoo<\/a>, open source (as we like here) and available for Windows, Linux, and macOS. With it, we can analyze latency and visually examine the results.<\/p>\n<p>The point is, <strong>latency values alone are limited<\/strong>. It\u2019s an indicator to <a href=\"https:\/\/pandorafms.com\/blog\/es\/observabilidad-y-monitorizacion\/\" target=\"_blank\" rel=\"nofollow\">monitor<\/a> so that our network and services run smoothly, but <strong>it\u2019s not the only thing to consider<\/strong>. In any minimally complex organization, using a separate tool for each analysis <strong>creates information silos that don\u2019t communicate or provide a global view<\/strong> of the IT infrastructure. A global perspective is essential, and that\u2019s why you can measure latency and much more with Pandora FMS.<\/p>\n<h2 id=\"6\">Monitoring and diagnosing latency with Pandora FMS and Pandora MINI<\/h2>\n<p>Pandora FMS is the <strong><a href=\"https:\/\/pandorafms.com\/en\/it-topics\/infrastructure-monitoring\/\" target=\"_blank\" rel=\"nofollow\">global monitoring system<\/a><\/strong> of our technological empire and, of course, you can measure latency, in addition to always having history and aggregated data in a single control panel \u2014 so you feel like Captain Kirk at the helm of the Enterprise. With <a href=\"https:\/\/pandorafms.com\/en\/it-topics\/telemetry-management-infrastructures-pandora-fms\/\" target=\"_blank\" rel=\"nofollow\">Pandora FMS<\/a>, everything we have seen can be done without writing arcane spells in the terminal, allowing, for example:<\/p>\n<ul class=\"lista\">\n<li><strong>Remote monitoring<\/strong>: with basic ICMP tests to check whether the host is online and its latency, as well as other tests like TCP and <a href=\"https:\/\/pandorafms.com\/en\/it-topics\/mib-browser-tools-snmp\/\" target=\"_blank\" rel=\"nofollow\">SNMP<\/a>.<\/li>\n<li><strong>Web monitoring<\/strong>: which enables multiple tests, such as the <i>Remote HTTP module to check latency<\/i>, without having to fiddle with <i>curl<\/i>. You\u2019ll know latency, load times, server status codes&#8230;<\/li>\n<li><strong>Custom alerts<\/strong>: to be notified right away when something is wrong and, for example, puts <a href=\"https:\/\/pandorafms.com\/en\/it-topics\/what-is-an-sla-best-practices-for-service-level-agreements\/\" target=\"_blank\" rel=\"nofollow\">SLAs<\/a> at risk.<\/li>\n<\/ul>\n<p>In the end, latency is not a whim, it is a tool for control and optimization, and having an integrated tool like Pandora FMS enables <strong>a much broader and faster capacity to manage that optimization and diagnose issues<\/strong>. Moreover, it provides history data, custom dashboards, and everything we\u2019ve always wanted to feel in control of at least one aspect of our life.<\/p>\n<h3>Diagnosing latency with Pandora MINI<\/h3>\n<p>If you want something <strong>free and simple<\/strong>, but also capable of visually controlling latency and network\/server states, there is Pandora MINI, <strong>the 100% free tool for Windows<\/strong> that <a href=\"https:\/\/pandorafms.com\/en\/mini\/\" target=\"_blank\" rel=\"nofollow\">you can download HERE<\/a>. It is not as powerful as its big sister, but MINI shares its DNA and skills, so we can add to our MINI main screen the services to monitor (such as internal or external servers), so we will see whether<a href=\"https:\/\/pandorafms.com\/en\/it-topics\/uptime-monitoring\/\" target=\"_blank\" rel=\"nofollow\"> they are online<\/a> and with what latency, in a colorful and visual way.<\/p>\n<p>That\u2019s not all, since we can also <strong>analyze latency issues in more detail<\/strong> with:<\/p>\n<ul class=\"lista\">\n<li>Its jitter calculation: found in Monitoring &gt; Jitter.<\/li>\n<li>Integrated <i>Traceroute<\/i> to take a closer look at possible issues, available in Tools &gt; Traceroute.<\/li>\n<li>And much more, like <a href=\"https:\/\/pandorafms.com\/en\/it-topics\/whois-lookup-domain\/\" target=\"_blank\" rel=\"nofollow\">WHOIS<\/a> queries or an integrated dashboard.<\/li>\n<\/ul>\n<p>That way, you can control simple infrastructures or diagnose issues without complex installations or configurations on the machines.<\/p>\n<h2 id=\"7\">Impact on performance and user experience<\/h2>\n<p>Latency is probably the number one cause of bulging veins on foreheads. When it rises, user experience falls, leading to:<\/p>\n<ul class=\"lista\">\n<li><strong>VoIP\/video calls<\/strong>: latency above 150 ms causes echo and desynchronization.<\/li>\n<li><strong>Streaming<\/strong>: the dreaded <i>buffer<\/i> keeps spinning, with problems from jitter above 50 ms.<\/li>\n<li><strong>Online gaming<\/strong>: those extra milliseconds are why that 11-year-old kid gave us 10 headshots in a row and laughed in the chat (choppily).<\/li>\n<li><strong>Industrial IoT<\/strong>: high latency can lead to critical failures.<\/li>\n<li><strong>Cloud\/SaaS<\/strong>: using online apps with high latency causes productivity drops and user tickets that aren\u2019t exactly love notes.<\/li>\n<\/ul>\n<h2 id=\"8\">How to reduce latency: practical strategies<\/h2>\n<p>We now know almost everything about the enemy but, how do we defeat it? The table of causes earlier gave us some clues, and here are <strong>the main strategies to reduce latency<\/strong>. You can use them as a checklist to see what applies to your particular IT infrastructure:<\/p>\n<ul class=\"lista\">\n<li><strong><i>Edge Computing<\/i><\/strong>: The buzzword that sounds like a movie title and describes processing data closer to where it is produced, instead of sending it all to a central server that may be further away, adding latency. In processes where speed is critical (such as retail or industry, for example), it\u2019s an option to consider.<\/li>\n<li><strong>CDNs (<i>Content Delivery Network<\/i>)<\/strong>: Serving static content from local or nearby nodes, reducing distance. There are also newer solutions for dynamic content.<\/li>\n<li><strong>Caching<\/strong>: Caching solutions at application, database, or network level can significantly reduce latency for information that doesn\u2019t change frequently. Beware of serving outdated content, though.<\/li>\n<li><strong>Network segmentation<\/strong>: Creating VLANs for critical traffic (voice, video).<\/li>\n<li><strong>Hardware upgrades<\/strong>: So that, budget permitting, we have high-performance devices.<\/li>\n<li><strong>Proper protocols<\/strong>: Using HTTP\/2 or QUIC can shave off some time.<\/li>\n<li><strong>QoS policies (<i>Quality of Service<\/i>)<\/strong>: Prioritizing critical traffic on routers.<\/li>\n<li><strong>Direct connections<\/strong>: Using BGP to determine optimal routes between autonomous systems on the Internet.<\/li>\n<li><strong>Load balancing solutions<\/strong>: Implementing such solutions helps distribute traffic evenly across multiple servers, avoiding bottlenecks.<\/li>\n<li><strong>Data optimization and compression<\/strong>: Whenever possible without hurting user experience, such as excessive decompression workload on older machines.<\/li>\n<li><strong>Provider SLAs<\/strong>: Validate and secure guarantees of optimal service levels, with possible measures and compensation if not met.<\/li>\n<li>And of course, <strong>constant and global monitoring<\/strong>. In many cases, latency will be temporary, but we must address it as quickly as possible.<\/li>\n<\/ul>\n<p>As we can see, latency has a lot to it, but that\u2019s because it\u2019s responsible for many of those support tickets so \u201cinformative\u201d that simply say \u201cthe network is down.\u201d With proper optimization and a monitoring and alerting system that allows us to address problems and bottlenecks, users will love us for how quickly things work. Until another part of the infrastructure fails, but that\u2019s life in IT.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2MjI3MCJ9fQ==@&#8221; button_text=&#8221;\u2190 Back to IT Topics&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.22.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;1em&#8221; button_text_color=&#8221;#0C312F&#8221; button_bg_color=&#8221;#FFFFFF&#8221; button_bg_color_gradient_direction=&#8221;90deg&#8221; button_bg_color_gradient_stops=&#8221;#82B92E 0%|#3CB92E 100%&#8221; button_bg_color_gradient_start=&#8221;#82B92E&#8221; button_bg_color_gradient_end=&#8221;#3CB92E&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#eaeaea&#8221; button_border_radius=&#8221;100px&#8221; button_use_icon=&#8221;off&#8221; z_index=&#8221;0&#8243; 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