Bug fixes<\/a><\/li>\n<\/div>\n
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[\/et_pb_code][et_pb_divider color=”#eaeaea” divider_weight=”1px” admin_label=”=== SEPARADOR ===” module_id=”1″ _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||30px||false|false” border_color_all=”#eaeaea” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Nuevas Funcionalidades” module_id=”1″ _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ custom_css_main_element=”font-family:%22Pandora-Light%22;” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
New Highlight Features<\/h2>\nImproved Custom PDF Reports<\/h4>\n
Improved custom reports horizontally for SQL queries and by adding a large number of columns per sheet, achieving a great improvement for reading these results.<\/p>\n
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New Email Notification Templates<\/h4>\n
Reviewed, corrected and improved templates in this version 104, in a new format called TPL and in a way that fully supports existing macros. In addition, included Workflow<\/strong> to the use of these new templates, some of them:<\/p>\n<\/p>\n
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[\/et_pb_text][et_pb_divider color=”#eaeaea” divider_position=”center” divider_weight=”1px” admin_label=”=== SEPARADOR ===” module_id=”2″ _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”75px||75px||true|false” border_color_all=”#eaeaea” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_code admin_label=”New features and improvements” _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
New Features and Improvements<\/h2>\n
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<\/p>\n<\/p>\n<\/p>\n| Case#<\/th>\n <\/p>\n | GitLab#<\/th>\n <\/p>\n | Description<\/th>\n <\/tr>\n <\/thead>\n <\/p>\n |
<\/p>\n<\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 489<\/pee><\/td>\n <\/p>\n Improved the number of columns in custom SQL reports in PDF format.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2007<\/pee><\/td>\n <\/p>\n New Vacation Request, Offer, and Approval feature. The user profile VCM<\/strong> is added to be able to make holiday requests on behalf of another person.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2050<\/pee><\/p>\n<\/p>\n- Related: 2221<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n Effectively incorporated the chat feature for the use of incident support. Support conversations between dedicated operators and people involved in a ticket can be added as Work Units (UT<\/strong>) and add up time worked. You may create as many chat channels as you need and optionally add AI to them.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 1628<\/pee><\/p>\n<\/p>\n- Related: 13185<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n Improved the Web Console header, including the search box and side menu, for both the default theme and the dark theme. A quick pop-up menu was also incorporated by clicking on the dots icon in tickets to clearly and accurately access the most used options.<\/pee><\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n [\/et_pb_code][et_pb_divider color=”#eaeaea” divider_position=”center” divider_weight=”1px” admin_label=”=== SEPARADOR ===” module_id=”3″ _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”75px||75px||true|false” border_color_all=”#eaeaea” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_code admin_label=”Known changes and limitations” _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”]<\/p>\n Known Changes and Limitations<\/h2>\n<\/p>\n <\/p>\n<\/p>\n<\/p>\n| Case#<\/th>\n <\/p>\n | GitLab#<\/th>\n <\/p>\n | Description<\/th>\n <\/tr>\n <\/thead>\n <\/p>\n | <\/p>\n<\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 1665<\/pee><\/p>\n<\/p>\n- Related: MR 97<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n Updated the Update Manager<\/strong> URL.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2055<\/pee><\/td>\n <\/p>\n Added vacation status to personal listing (menu People\u2192Time tracker\u2192Team<\/strong>).<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2067<\/pee><\/td>\n <\/p>\n In support reports, aligned the graphs and in the general project report, aligned the parameter buttons.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2077<\/pee><\/p>\n<\/p>\n- Related: MR 97<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n Added invoice generation feature in its final version unless it is to correct some errata.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2078<\/pee><\/td>\n <\/p>\n Added multiple references in invoices.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2156<\/pee><\/p>\n<\/p>\n- Related: 2152, 2153 and 2154<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n o prevent loop behavior, created a new token<\/i> called Send email to workunit creator<\/strong> and disabled it by default.<\/i><\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2211<\/pee><\/td>\n <\/p>\n mplemented a rounding to two decimal places in the list of invoices (menu CRM\u2192Invoices<\/strong>) for the amounts (base, tax, etc.).<\/pee><\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n [\/et_pb_code][et_pb_divider color=”#eaeaea” divider_position=”center” divider_weight=”1px” admin_label=”=== SEPARADOR ===” module_id=”4″ _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”75px||75px||true|false” border_color_all=”#eaeaea” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_code admin_label=”Bug fixes” _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Bug fixes<\/h2>\n<\/p>\n <\/p>\n<\/p>\n<\/p>\n| Case#<\/th>\n <\/p>\n | GitLab#<\/th>\n <\/p>\n | Description<\/th>\n <\/tr>\n <\/thead>\n <\/p>\n | <\/p>\n<\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 1744<\/pee><\/td>\n <\/p>\n In the creation and editing of inventory items, fixed user association with said items.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 1782<\/pee><\/td>\n <\/p>\n In the list ofe tickets (menu Support\u2192All tickets<\/strong>) fixed parent ticket assignment feature in the option of Bulk operations of selected items<\/strong>.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2013<\/pee><\/td>\n <\/p>\n Fixed cron<\/strong> execution so that it automatically takes the first superadmin<\/i> registered and active in the user list.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2014<\/pee><\/td>\n <\/p>\n Fixed configuration (and synchronization) of remote inventory on PFMS nodes.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2018<\/pee><\/td>\n <\/p>\n Fixed customer ticket report, so that, by default, it shows the data of the last month (unless the user specifies another period). Added a summary at the end of the report too.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2019<\/pee><\/td>\n <\/p>\n Fixed filters by company and user in the Detailed Operator Report (menu Reports\u2192Support\u2192Operator detailed report<\/strong>).<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2020<\/pee><\/p>\n<\/p>\n- Related: MR 97, 2288<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n Fixed date selectors in support reports, except for Detailed report of ticket<\/strong>, when choosing the custom period option. Also set the closing selection date to value None<\/strong> by default for both the tickets closed and those without a closing date.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2045<\/pee><\/td>\n <\/p>\n Fixed custom field editing in section Types of contract<\/strong> to show which type of contract is being edited.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2113<\/pee><\/p>\n<\/p>\n- Related: MR 97, 1942, 2007<\/li>\n
<\/ul>\n <\/td>\n <\/p>\n Fixed and updated 23 email report templates, including reviewing macros.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2134<\/pee><\/td>\n <\/p>\n Fixed the quick ticket finder built into the left side menu to return 15 results at once.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2146<\/pee><\/td>\n <\/p>\n Fixed the Project activity graph in New project<\/strong> to show the notice of No data to show<\/strong>.<\/pee><\/td>\n <\/tr>\n <\/p>\n <\/p>\n| N\/A<\/pee><\/td>\n <\/p>\n 2151<\/pee><\/td>\n <\/p>\n | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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[\/et_pb_text][et_pb_divider color=”#eaeaea” divider_position=”center” divider_weight=”1px” admin_label=”=== SEPARADOR ===” module_id=”2″ _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”75px||75px||true|false” border_color_all=”#eaeaea” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_code admin_label=”New features and improvements” _builder_version=”4.22.0″ _module_preset=”default” z_index=”0″ custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n