{"id":399206,"date":"2025-06-16T14:50:01","date_gmt":"2025-06-16T14:50:01","guid":{"rendered":"https:\/\/pandorafms.com\/itsm\/gestion-del-cambio\/"},"modified":"2025-06-16T17:11:17","modified_gmt":"2025-06-16T17:11:17","slug":"change-management","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/en\/itsm\/change-management\/","title":{"rendered":"ITSM Change Management"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; padding_top_1=&#8221;0px&#8221; padding_top_2=&#8221;0px&#8221; padding_bottom_1=&#8221;0px&#8221; padding_bottom_2=&#8221;0px&#8221; padding_top_bottom_link_1=&#8221;true&#8221; padding_top_bottom_link_2=&#8221;true&#8221; padding_left_right_link_1=&#8221;false&#8221; admin_label=&#8221;Banner&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#31a2ff&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; 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background_enable_image_tablet=&#8221;off&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"h1-w\">Manage Your IT Changes with Complete Control and Traceability<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||40px||false|false&#8221; custom_margin_tablet=&#8221;0px||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"highlight-integria-1\" style=\"color:#69bbff!important\">Plan, approve, and execute any critical change in your IT environment with validated workflows, defined permissions, and full tracking.<\/p>\n<p class=\"sub1-w\">Pandora ITSM\u2019s new Change Management brings together control, automation, and regulatory compliance in one solution.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; 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_builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_enable_image=&#8221;off&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#dddddd&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_blur__hover_enabled=&#8221;on|hover&#8221; box_shadow_blur__hover=&#8221;30px&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h2-b\">What Is It and Why Use It?<\/h2>\n<p class=\"sub1-b\">Take Control of Every Change with Confidence<\/p>\n<p>[\/et_pb_text][et_pb_cta url_new_window=&#8221;on&#8221; 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button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_border_color__hover=&#8221;RGBA(0,0,0,0)&#8221;]<\/p>\n<p style=\"font-size:0.9em\">Avoid operational errors, downtime, and unnecessary risks. Pandora ITSM\u2019s <strong><a style=\"color:#2589E0\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-change-management\/\" target=\"_blank\" rel=\"noopener\">Change Management<\/a><\/strong> allows you to coordinate system, infrastructure, or service modifications with a clear structure, assigned tasks, real-time tracking, and role-based access.<\/p>\n<p style=\"font-size:0.9em\">Perfect for environments that require:<\/p>\n<p>[\/et_pb_cta][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#07070a&#8221; custom_margin=&#8221;10px||10px||true|false&#8221; custom_padding=&#8221;0px||0px|0px|true|false&#8221; custom_padding_tablet=&#8221;|||0em|true|false&#8221; custom_padding_phone=&#8221;|||0em|true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}&#8221; custom_css_free_form=&#8221;ul.introul-itsm {||    list-style-image: url(https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/itsm-check-blue.png);||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Coordination across technical teams.<\/li>\n<li>Validations before executing changes.<\/li>\n<li>Complete records for audits and compliance.<\/li>\n<li>Full visibility into what changes, when, and why.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; padding_top_1=&#8221;0px&#8221; padding_top_2=&#8221;0px&#8221; padding_bottom_1=&#8221;0px&#8221; padding_bottom_2=&#8221;0px&#8221; padding_top_bottom_link_1=&#8221;true&#8221; padding_top_bottom_link_2=&#8221;true&#8221; padding_left_right_link_1=&#8221;false&#8221; admin_label=&#8221;integraci\u00f3n y desarrollo&#8221; _builder_version=&#8221;4.27.0&#8243; background_color=&#8221;#f0f3f7&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; 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header_2_font_size_last_edited=&#8221;off|desktop&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h2-b\">Key Benefits<\/h2>\n<p class=\"sub1-b\">Everything You Need to Keep Your Changes Under Control<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#07070a&#8221; custom_margin=&#8221;10px||10px||true|false&#8221; custom_padding=&#8221;0px||0px|0px|true|false&#8221; custom_padding_tablet=&#8221;|||0em|true|false&#8221; custom_padding_phone=&#8221;|||0em|true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}&#8221; 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global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM-Change-Management_03.png&#8221; alt=&#8221;ITSM Change Management&#8221; title_text=&#8221;ITSM Change Management&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_enable_image=&#8221;off&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#dddddd&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_blur__hover_enabled=&#8221;on|hover&#8221; box_shadow_blur__hover=&#8221;30px&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h2-b\">How It Works<\/h2>\n<p class=\"sub1-b\">Complete Workflow \u2014 From Proposal to Execution<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#07070a&#8221; custom_margin=&#8221;10px||10px||true|false&#8221; custom_padding=&#8221;0px||0px|0px|true|false&#8221; custom_padding_tablet=&#8221;|||0em|true|false&#8221; custom_padding_phone=&#8221;|||0em|true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;font-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li><strong>Change Request<\/strong><\/br> Define key fields: priority, risk, impact, manager, and team.<\/li>\n<li><strong>Review &#038; Approval<\/strong><\/br> The Change Manager reviews and validates the request before execution.<\/li>\n<li><strong>Planning<\/strong><\/br> Tasks and subtasks are created and assigned to the responsible teams.<\/li>\n<li><strong>Implementation<\/strong><\/br> Teams execute tasks linked to actual tickets, logging time through work units.<\/li>\n<li><strong>Review &#038; Closure<\/strong><\/br> Once all tasks are verified, the manager approves the change and adds the final summary.<\/li>\n<\/ul>\n<p>All steps are recorded. All documentation is available. Everything stays under control. <strong><a style=\"color:#2589E0\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/start\" target=\"_blank\" rel=\"noopener\">View Documentation \u2192<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; padding_top_1=&#8221;0px&#8221; padding_top_2=&#8221;0px&#8221; padding_bottom_1=&#8221;0px&#8221; padding_bottom_2=&#8221;0px&#8221; padding_top_bottom_link_1=&#8221;true&#8221; padding_top_bottom_link_2=&#8221;true&#8221; padding_left_right_link_1=&#8221;false&#8221; admin_label=&#8221;integraci\u00f3n y desarrollo&#8221; _builder_version=&#8221;4.27.0&#8243; background_color=&#8221;#f0f3f7&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_right&#8221; background_vertical_offset=&#8221;100%&#8221; background_blend=&#8221;overlay&#8221; background_enable_video_mp4=&#8221;off&#8221; background_video_height=&#8221;1200px&#8221; width=&#8221;98%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;80px||80px||true|false&#8221; custom_padding_tablet=&#8221;10px||0px||false|false&#8221; custom_padding_phone=&#8221;40px||0px||false|false&#8221; background_last_edited=&#8221;on|tablet&#8221; background_color_gradient_direction_tablet=&#8221;-170deg&#8221; background_enable_image_tablet=&#8221;off&#8221; background_position_tablet=&#8221;top_center&#8221; background_position_phone=&#8221;top_center&#8221; custom_css_main_element=&#8221;padding: 20px;&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; transparent_background=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_margin_tablet=&#8221;60px|0px|0px|0px|false|false&#8221; custom_margin_phone=&#8221;0px|0px|0px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; custom_css_main_element=&#8221;align-items:center;||display: flex;||flex-wrap: wrap;&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_enable_image=&#8221;off&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#dddddd&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_blur__hover_enabled=&#8221;on|hover&#8221; box_shadow_blur__hover=&#8221;30px&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;order: 2;&#8221; custom_css_main_element_phone=&#8221;order: 2;&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; custom_padding_tablet=&#8221;40px||||false|false&#8221; custom_padding_phone=&#8221;40px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h2-b\">Fully Integrated into Your ITSM Environment<\/h2>\n<p class=\"sub1-b\">Not a Standalone Module \u2014 Part of Your Daily Operations<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#07070a&#8221; custom_margin=&#8221;10px||10px||true|false&#8221; custom_padding=&#8221;0px||0px|0px|true|false&#8221; custom_padding_tablet=&#8221;|||0em|true|false&#8221; custom_padding_phone=&#8221;|||0em|true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Changes linked to inventory asset.<\/li>\n<li>Direct integration with existing projects and tasks.<\/li>\n<li>Full visibility from the main interface.<\/li>\n<li>Compatible with ticket workflows, custom roles, and notifications.<\/li>\n<li>Apply your change policy organization-wide \u2014 no external tools needed.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM-Change-Management_04.png&#8221; alt=&#8221;ITSM Change Management&#8221; title_text=&#8221;ITSM Change Management&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;integraci\u00f3n y desarrollo&#8221; _builder_version=&#8221;4.27.0&#8243; background_color=&#8221;RGBA(0,0,0,0)&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_blend=&#8221;color&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;100px||80px||false|false&#8221; custom_padding_tablet=&#8221;60px|0|40px|0|false|false&#8221; custom_padding_phone=&#8221;60px|0|0px|0|false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_position_tablet=&#8221;top_center&#8221; background_position_phone=&#8221;top_center&#8221; custom_css_main_element=&#8221;padding: 20px;&#8221; transparent_background=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/06\/ITSM_Change-Management_05.jpg&#8221; alt=&#8221;ITSM &#8211; Change Management&#8221; title_text=&#8221;ITSM_Change-Management_05&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_enable_image=&#8221;off&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#dddddd&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_blur__hover_enabled=&#8221;on|hover&#8221; box_shadow_blur__hover=&#8221;30px&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h2-b\">Why Choose Pandora ITSM?<\/h2>\n<p class=\"sub1-b\">A Complete, Secure, and Scalable Solution<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#07070a&#8221; custom_margin=&#8221;10px||10px||true|false&#8221; custom_padding=&#8221;0px||0px|0px|true|false&#8221; custom_padding_tablet=&#8221;|||0em|true|false&#8221; custom_padding_phone=&#8221;|||0em|true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;font-family:%22pandora-Light%22!important;||font-size:0.9em!important;||li {||    padding-bottom: 10px;||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul class=\"introul-itsm\" style=\"padding-left:20px\">\n<li>Native support for ITIL frameworks.<\/li>\n<li>Permanent logging and full traceability for every action.<\/li>\n<li>Designed for sensitive environments: financial, healthcare, government.<\/li>\n<li>Role- and team-based permission controls.<\/li>\n<li>Conceived for security and compliance audits.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; padding_top_1=&#8221;0px&#8221; padding_top_2=&#8221;0px&#8221; padding_bottom_1=&#8221;0px&#8221; padding_bottom_2=&#8221;0px&#8221; padding_top_bottom_link_1=&#8221;true&#8221; padding_top_bottom_link_2=&#8221;true&#8221; padding_left_right_link_1=&#8221;false&#8221; admin_label=&#8221;banner final&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#31a2ff&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;#1a1a3f 0%|#176bbf 100%&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_right&#8221; background_vertical_offset=&#8221;100%&#8221; background_blend=&#8221;overlay&#8221; background_enable_video_mp4=&#8221;off&#8221; background_video_height=&#8221;1200px&#8221; z_index=&#8221;0&#8243; width=&#8221;98%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||0px||false|false&#8221; custom_padding=&#8221;70px||100px||false|false&#8221; custom_padding_tablet=&#8221;70px||100px||false|false&#8221; custom_padding_phone=&#8221;70px||60px||false|false&#8221; top_divider_color=&#8221;#ffffff&#8221; top_divider_height=&#8221;60px&#8221; top_divider_flip=&#8221;horizontal|vertical&#8221; bottom_divider_color=&#8221;#FFFFFF&#8221; bottom_divider_height=&#8221;60px&#8221; bottom_divider_height_tablet=&#8221;60px&#8221; bottom_divider_height_phone=&#8221;30px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; background_last_edited=&#8221;on|tablet&#8221; background_color_gradient_direction_tablet=&#8221;-170deg&#8221; background_enable_image_tablet=&#8221;off&#8221; background_enable_image_phone=&#8221;off&#8221; custom_css_before=&#8221;z-index:0!important;&#8221; custom_css_main_element=&#8221;z-index:0!important; &#8221; custom_css_after=&#8221;z-index:0!important;&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_spread__hover_enabled=&#8221;off|desktop&#8221; box_shadow_blur__hover_enabled=&#8221;on|hover&#8221; box_shadow_blur__hover=&#8221;80px&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3 class=%22h2-w%22 style=%22line-height: 1.5em;%22>\u00a1Prueba Integria IMS 30 d\u00edas gratis!<\/h3>\n<p class=%22p-w%22>Experimenta de primera mano qu\u00e9 pueden aportarte todas las funcionalidades incluidas. No requiere de tarjeta de cr\u00e9dito.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 class=%22h2-w%22 style=%22line-height: 1.5em;%22>\u00a1Prueba Integria IMS<br \/>30 d\u00edas gratis!<\/h3>\n<p class=%22p-w%22>Experimenta de primera mano qu\u00e9 pueden aportarte todas las funcionalidades incluidas. 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