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22px;}.pitsm-2026-stat-number{font-size:54px;}.pitsm-2026-stat-desc{min-height:72px;}.pitsm-2026-insp-title{font-size:32px;}.pitsm-2026-insp-grid{grid-template-columns:1fr;}.pitsm-2026-insp-card{min-height:auto;}}<!-- [et_pb_line_break_holder] -->@media (max-width:720px){.mini-divider p{font-size:1.5em;line-height:1.4em;}}<!-- [et_pb_line_break_holder] -->@media (max-width:520px){.pitsm-2026-block{padding:42px 12px;}.pitsm-2026-title{font-size:28px!important;}.pitsm-2026-block--full .pitsm-2026-block-inner{border-radius:22px;}.pitsm-2026-media-panel{border-radius:22px;}.pitsm-2026-img--panel{border-radius:14px;}.pitsm-2026-stat-media{width:44%;}.pitsm-2026-stat-top{width:56%;}.pitsm-2026-stat-number{font-size:46px;}.pitsm-2026-stat-desc{min-height:64px;}.pitsm-2026-stat-text{font-size:15px;}.pitsm-2026-insp-title{font-size:28px;}.pitsm-2026-insp-avatar{width:112px;height:112px;}}<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->\/* model implementation *\/<!-- [et_pb_line_break_holder] -->.pitsm-deploy-grid{display:flex;gap:10px;flex-wrap:wrap;}<!-- [et_pb_line_break_holder] -->.pitsm-deploy-card{flex:1;min-width:490px;padding:20px;border-radius:14px;background:#f9f9f9;border:1px solid #eaeaea;transition:opacity .3s ease;}<!-- [et_pb_line_break_holder] -->.pitsm-deploy-card img{width:100%;border-radius:10px;margin-bottom:16px;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media(max-width:768px){<!-- [et_pb_line_break_holder] -->.pitsm-deploy-grid{flex-direction:column;}<!-- [et_pb_line_break_holder] -->.pitsm-deploy-card{opacity:1!important;}<!-- [et_pb_line_break_holder] -->.pitsm-deploy-grid:hover .pitsm-deploy-card{opacity:1;}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->\/* FAQ *\/<!-- [et_pb_line_break_holder] -->.faq-section{width:100%;box-sizing:border-box;}<!-- [et_pb_line_break_holder] -->.faq-inner{max-width:1170px; margin:0 auto;}<!-- [et_pb_line_break_holder] -->.faq-layout{display:grid;grid-template-columns:minmax(220px,280px) minmax(0,1fr);gap:3rem;}<!-- [et_pb_line_break_holder] -->.faq-index{position:sticky;top:100px;align-self:flex-start;font-size:.95rem;}<!-- [et_pb_line_break_holder] -->.faq-index ul{list-style:none;padding:0;margin:0;}<!-- [et_pb_line_break_holder] -->.faq-index li{margin-bottom:0px; font-family:\"Pandora-Light\"!important;}<!-- [et_pb_line_break_holder] -->.faq-content h2,<!-- [et_pb_line_break_holder] -->.faq-content h3{font-family:\"Pandora-Bold\"!important;color:#ffffff;letter-spacing:-1px;line-height:1.2em;margin:0 0 1.2rem;}<!-- [et_pb_line_break_holder] -->.faq-content h3{font-size:30px;margin-bottom:1rem;}<!-- [et_pb_line_break_holder] -->.faq-block{margin-bottom:120px;}<!-- [et_pb_line_break_holder] -->.faq-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1.75rem 60px;}<!-- [et_pb_line_break_holder] -->.faq-item{border-top:1px solid #262626;padding-top:1.25rem;font-size:.95rem;}<!-- [et_pb_line_break_holder] -->.faq-item h4{font-family:\"Pandora-Bold\"!important;color:#ffffff;font-size:17px;letter-spacing:-0.5px;line-height:1.3em;margin:0 0 .6rem;}<!-- [et_pb_line_break_holder] -->.faq-item p{font-family:\"Pandora-Light\"!important;color:#eaeaea;font-size:17px;line-height:25px;margin:0;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media (max-width:900px){<!-- [et_pb_line_break_holder] -->.faq-layout{grid-template-columns:1fr;gap:2.5rem;}<!-- [et_pb_line_break_holder] -->.faq-index{position:static;margin-top:0;margin-bottom:1.5rem;}<!-- [et_pb_line_break_holder] -->.faq-grid{grid-template-columns:1fr;gap:1.5rem;}<!-- [et_pb_line_break_holder] -->.faq-content h2{font-size:20px;}<!-- [et_pb_line_break_holder] -->.faq-content h3{font-size:18px;}}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* final gallery (placeholder) *\/<!-- [et_pb_line_break_holder] -->.pfms-screens-section{position:relative;width:120%;overflow:hidden;left:-10%;}<!-- [et_pb_line_break_holder] -->.pfms-screens-viewport{position:relative;width:120%;margin-left:-10%;overflow:hidden;}<!-- [et_pb_line_break_holder] -->.pfms-screens-track{display:flex;gap:3vw;align-items:center;animation:pfms-screens-scroll 45s linear infinite;will-change:transform;max-height:520px;}<!-- [et_pb_line_break_holder] -->.pfms-screen{flex:0 0 auto;width:50vw;max-width:700px;border-radius:10px;overflow:hidden;box-shadow:0 25px 60px rgba(0,0,0,0.35);}<!-- [et_pb_line_break_holder] -->.pfms-screen img{display:block;width:100%;height:auto;}<!-- [et_pb_line_break_holder] -->@keyframes pfms-screens-scroll{0%{transform:translateX(0);}100%{transform:translateX(-50%);}}<!-- [et_pb_line_break_holder] -->.pfms-screens-section:hover .pfms-screens-track{animation-play-state:;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* Courses steps *\/<!-- [et_pb_line_break_holder] -->.cert-path{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin:34px 0 24px;position:relative}<!-- [et_pb_line_break_holder] -->.cert-path:before{content:\"\";position:absolute;top:31px;left:8%;right:8%;height:2px;background:#d9dde3;z-index:0}<!-- [et_pb_line_break_holder] -->.cert-card{position:relative;z-index:1;background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:20px;box-shadow:0 10px 28px rgba(0,0,0,.06);transition:.2s ease}<!-- [et_pb_line_break_holder] -->.cert-card:hover{transform:translateY(-4px);box-shadow:0 14px 34px rgba(0,0,0,.1)}<!-- [et_pb_line_break_holder] -->.cert-step{display:flex!important;align-items:center;justify-content:center;width:34px;height:34px;border-radius:50%;background:#111827;color:#fff;font-size:13px;font-weight:700;margin-bottom:18px; font-family:\"Pandora-Bold\";}<!-- [et_pb_line_break_holder] -->.cert-card strong{display:block;color:#408c5c;font-size:14px;letter-spacing:.04em;margin-bottom:4px; font-family:\"Pandora-Bold\";}<!-- [et_pb_line_break_holder] -->.cert-card span:not(.cert-step){display:block;font-size:18px;font-weight:700;line-height:1.25;margin-bottom:6px; font-family:\"Pandora-Bold\"; color:#181818;  min-height:50px;}<!-- [et_pb_line_break_holder] -->.cert-card small{display:block;font-size:13px;line-height:1.45;color:#777777; font-family:\"Pandora-Light\";}<!-- [et_pb_line_break_holder] -->@media(max-width:980px){.cert-path{grid-template-columns:1fr;gap:22px;margin-left:6px}.cert-path:before{display:block;top:18px;bottom:18px;left:17px;right:auto;width:2px;height:auto;background:#d9dde3}.cert-card{padding:20px 20px 20px 56px}.cert-step{position:absolute;left:0;top:20px;margin-bottom:0}.cert-card span:not(.cert-step){font-size:17px}}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* Checks items *\/<!-- [et_pb_line_break_holder] -->.pfms-choice-row{width:100%;}<!-- [et_pb_line_break_holder] -->.pfms-choice-grid{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:18px 34px;width:100%}<!-- [et_pb_line_break_holder] -->.pfms-choice-item{display:inline-flex;align-items:center;gap:10px;color:#eaeaea;font-size:17px;line-height:1;font-weight:600;white-space:normal; font-family:\"Pandora-Light\";}<!-- [et_pb_line_break_holder] -->.pfms-choice-item:before{content:\"\";width:13px;height:13px;min-width:13px;background:url(\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/01\/green_check_icon_tiny.png\") center\/contain no-repeat}<!-- [et_pb_line_break_holder] -->@media(max-width:980px){.pfms-choice-grid{justify-content:flex-start;gap:16px 26px}.pfms-choice-item{flex:1 1 calc(50% - 26px)}}<!-- [et_pb_line_break_holder] -->@media(max-width:600px){.pfms-choice-grid{flex-direction:column;align-items:flex-start;gap:14px}.pfms-choice-item{flex:1 1 100%;width:100%}}<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->.pfms-choice-list-light{display:flex;flex-direction:column;gap:20px;width:100%;margin-top:20px;}<!-- [et_pb_line_break_holder] -->.pfms-choice-item-light{align-items:flex-start;color:#666666!important;font-size:17px;line-height:1.55;font-weight:400}<!-- [et_pb_line_break_holder] -->.pfms-choice-item-light:before{margin-top:6px}<!-- [et_pb_line_break_holder] -->.pfms-choice-light-soft{color:#454545;font-family:\"Pandora-Light\",system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;font-weight:400}<!-- [et_pb_line_break_holder] -->.pfms-choice-light-strong{color:#181818;font-family:\"Pandora-Bold\",system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;font-weight:800}<!-- [et_pb_line_break_holder] -->@media(max-width:767px){.pfms-choice-list-light{gap:14px}.pfms-choice-item-light{font-size:16px;line-height:1.5}}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][et_pb_code admin_label=&#8221;== JAVA&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<script><!-- [et_pb_line_break_holder] -->(function(){<!-- [et_pb_line_break_holder] -->  function lang2(){<!-- [et_pb_line_break_holder] -->    var l = (document.documentElement.getAttribute('lang') || 'en').toLowerCase();<!-- [et_pb_line_break_holder] -->    return l.slice(0,2);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  function applyI18nData(){<!-- [et_pb_line_break_holder] -->    var l = lang2();<!-- [et_pb_line_break_holder] -->    var nodes = document.querySelectorAll('[data-i18n-es],[data-i18n-en],[data-i18n-fr],[data-i18n-ja],[data-i18n-ru],[data-i18n-es-html],[data-i18n-en-html],[data-i18n-fr-html],[data-i18n-ja-html],[data-i18n-ru-html]');<!-- [et_pb_line_break_holder] -->    for (var i=0;i<nodes.length;i++){<!-- [et_pb_line_break_holder] -->      var el = nodes[i];<!-- [et_pb_line_break_holder] -->      var htmlKey = 'data-i18n-' + l + '-html';<!-- [et_pb_line_break_holder] -->      var textKey = 'data-i18n-' + l;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      if (el.hasAttribute(htmlKey)) {<!-- [et_pb_line_break_holder] -->        el.innerHTML = el.getAttribute(htmlKey);<!-- [et_pb_line_break_holder] -->      } else if (el.hasAttribute(textKey)) {<!-- [et_pb_line_break_holder] -->        el.textContent = el.getAttribute(textKey);<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  if (document.readyState === 'loading') {<!-- [et_pb_line_break_holder] -->    document.addEventListener('DOMContentLoaded', applyI18nData);<!-- [et_pb_line_break_holder] -->  } else {<!-- 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[et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    const isMobile = () => window.matchMedia('(max-width:980px)').matches;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    let ticking = false;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    function update(){<!-- [et_pb_line_break_holder] -->      ticking = false;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      const rect = track.getBoundingClientRect();<!-- [et_pb_line_break_holder] -->      const viewportH = window.innerHeight || document.documentElement.clientHeight;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      \/\/ progress: 0 (entra) -> 1 (sale)<!-- [et_pb_line_break_holder] -->      const total = rect.height - viewportH;<!-- [et_pb_line_break_holder] -->      const scrolled = -rect.top;<!-- [et_pb_line_break_holder] -->      const t = total > 0 ? clamp(scrolled \/ total, 0, 1) : 0;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      if(!isMobile()){<!-- [et_pb_line_break_holder] -->        \/\/ Desktop: cada columna empieza m\u00e1s abajo y sube a 0<!-- [et_pb_line_break_holder] -->        \/\/ Ajusta estos offsets para m\u00e1s\/menos \u201cescal\u00f3n\u201d<!-- [et_pb_line_break_holder] -->        const starts = [260,220,180,140,100];<!-- [et_pb_line_break_holder] -->        items.forEach((el,i)=>{<!-- [et_pb_line_break_holder] -->          const start = starts[i] ?? 180;<!-- [et_pb_line_break_holder] -->          const y = Math.round((1 - t) * start);<!-- [et_pb_line_break_holder] -->          el.style.transform = 'translate3d(0,'+y+'px,0)';<!-- [et_pb_line_break_holder] -->        });<!-- [et_pb_line_break_holder] -->      } else {<!-- [et_pb_line_break_holder] -->        \/\/ Mobile: movimiento horizontal (desde derecha hacia posici\u00f3n final)<!-- [et_pb_line_break_holder] -->        const startsX = [160,140,120,100,80];<!-- [et_pb_line_break_holder] -->        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[et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  if(document.readyState === 'loading'){document.addEventListener('DOMContentLoaded', initMetrics);}<!-- [et_pb_line_break_holder] -->  else{initMetrics();}<!-- [et_pb_line_break_holder] -->})();<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][et_pb_code module_class=&#8221;pitsm-banner-wide&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h1 class=\"prehead2\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;CRM integrado en Pandora ITSM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;CRM integrated into Pandora ITSM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;CRM int\u00e9gr\u00e9 \u00e0 Pandora ITSM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;Pandora ITSM\u306b\u7d71\u5408\u3055\u308c\u305fCRM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;CRM, \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u0430\u044f \u0432 Pandora ITSM&#8221;><!-- [et_pb_line_break_holder] -->    CRM integrated into Pandora ITSM<!-- [et_pb_line_break_holder] --><\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"h1-b\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Conecta clientes, soporte y actividad comercial en una misma plataforma operativa&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;Connect customers, support and sales activity in one operational platform&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Connectez clients, support et activit\u00e9 commerciale<!\u2013- [et_pb_br_holder] -\u2013> dans une seule plateforme op\u00e9rationnelle&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u9867\u5ba2\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u55b6\u696d\u6d3b\u52d5\u30921\u3064\u306e\u904b\u7528\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3064\u306a\u304e\u307e\u3059&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u041e\u0431\u044a\u0435\u0434\u0438\u043d\u044f\u0439\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0443\u044e \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u043d\u0430 \u043e\u0434\u043d\u043e\u0439 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435&#8221;><!-- [et_pb_line_break_holder] -->    Connect customers, support and sales activity in one operational platform<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">Centraliza empresas, contactos, contratos, oportunidades y presupuestos dentro del mismo entorno donde gestionas soporte, proyectos y tickets. El CRM de Pandora ITSM conecta la informaci\u00f3n operativa del cliente con el trabajo diario de soporte y ventas, reduciendo duplicidades, consultas cruzadas y dependencia de herramientas aisladas.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Centralize companies, contacts, contracts, opportunities and quotes in the same environment where you manage support, projects and tickets. Pandora ITSM CRM connects customer operational data with day-to-day support and sales work, reducing duplication, cross-checking and dependence on isolated tools.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Centralisez entreprises, contacts, contrats, opportunit\u00e9s et devis dans le m\u00eame environnement que celui utilis\u00e9 pour g\u00e9rer le support, les projets et les tickets. Le CRM de Pandora ITSM connecte les donn\u00e9es op\u00e9rationnelles des clients au travail quotidien des \u00e9quipes support et commerciales, en r\u00e9duisant les doublons, les v\u00e9rifications crois\u00e9es et la d\u00e9pendance \u00e0 des outils isol\u00e9s.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001\u5951\u7d04\u3001\u5546\u8ac7\u3001\u898b\u7a4d\u3082\u308a\u3092\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30c1\u30b1\u30c3\u30c8\u3092\u7ba1\u7406\u3059\u308b\u540c\u3058\u74b0\u5883\u306b\u96c6\u7d04\u3067\u304d\u307e\u3059\u3002Pandora ITSM\u306eCRM\u306f\u3001\u9867\u5ba2\u306e\u904b\u7528\u60c5\u5831\u3092\u65e5\u3005\u306e\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3084\u55b6\u696d\u6d3b\u52d5\u3068\u3064\u306a\u304e\u3001\u91cd\u8907\u5165\u529b\u3001\u60c5\u5831\u78ba\u8a8d\u306e\u624b\u9593\u3001\u5206\u65ad\u3055\u308c\u305f\u30c4\u30fc\u30eb\u3078\u306e\u4f9d\u5b58\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">\u0426\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u0443\u0439\u0442\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0441\u0434\u0435\u043b\u043a\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0441\u0440\u0435\u0434\u0435, \u0433\u0434\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439, \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438 \u0438 \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438. CRM \u0432 Pandora ITSM \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0435\u0442 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445 \u0441 \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 \u043f\u0440\u043e\u0434\u0430\u0436, \u0441\u043e\u043a\u0440\u0430\u0449\u0430\u044f \u0434\u0443\u0431\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435, \u043f\u0435\u0440\u0435\u043a\u0440\u0451\u0441\u0442\u043d\u044b\u0435 \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0438 \u0438 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u044c \u043e\u0442 \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u044b\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->   <\/p>\n<div class=\"pfms-choice-list-light\" style=\"margin-top:10px!important; margin-bottom:40px!important;\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-choice-item pfms-choice-item-light\"><span class=\"i18n es\">Clientes, contratos y tickets conectados.<\/span><span class=\"i18n en\">Customers, contracts and tickets connected.<\/span><span class=\"i18n fr\">Clients, contrats et tickets connect\u00e9s.<\/span><span class=\"i18n ja\">\u9867\u5ba2\u3001\u5951\u7d04\u3001\u30c1\u30b1\u30c3\u30c8\u3092\u9023\u643a\u3002<\/span><span class=\"i18n ru\">\u041a\u043b\u0438\u0435\u043d\u0442\u044b, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0438 \u0442\u0438\u043a\u0435\u0442\u044b \u0441\u0432\u044f\u0437\u0430\u043d\u044b \u043c\u0435\u0436\u0434\u0443 \u0441\u043e\u0431\u043e\u0439.<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-choice-item pfms-choice-item-light\" style=\"margin:-20px 0px;\"><span class=\"i18n es\">Oportunidades y presupuestos vinculados al contexto operativo de cada cuenta.<\/span><span class=\"i18n en\">Opportunities and quotes linked to the operational context of each account.<\/span><span class=\"i18n fr\">Opportunit\u00e9s et devis li\u00e9s au contexte op\u00e9rationnel de chaque compte.<\/span><span class=\"i18n ja\">\u5546\u8ac7\u3068\u898b\u7a4d\u3082\u308a\u3092\u5404\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u904b\u7528\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u7d10\u4ed8\u3051\u3002<\/span><span class=\"i18n ru\">\u0421\u0434\u0435\u043b\u043a\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0441\u0432\u044f\u0437\u0430\u043d\u044b \u0441 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c \u043a\u0430\u0436\u0434\u043e\u0433\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430.<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-choice-item pfms-choice-item-light\"><span class=\"i18n es\">Formularios, campa\u00f1as y comunicaciones integrados en el flujo CRM.<\/span><span class=\"i18n en\">Forms, campaigns and communications integrated into the CRM workflow.<\/span><span class=\"i18n fr\">Formulaires, campagnes et communications int\u00e9gr\u00e9s au flux CRM.<\/span><span class=\"i18n ja\">\u30d5\u30a9\u30fc\u30e0\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092CRM\u30d5\u30ed\u30fc\u306b\u7d71\u5408\u3002<\/span><span class=\"i18n ru\">\u0424\u043e\u0440\u043c\u044b, \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0438 \u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438 \u0432\u0441\u0442\u0440\u043e\u0435\u043d\u044b \u0432 CRM-\u043f\u0440\u043e\u0446\u0435\u0441\u0441.<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p> <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\" style=\"margin:20px 0px 0px;\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicitar demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander une d\u00e9mo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30c7\u30e2\u3092\u4f9d\u983c<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0434\u0435\u043c\u043e<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2c\" href=\"#feats\">Ver funcionalidades<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2c\" href=\"#feats\">View features<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2c\" href=\"#feats\">Voir les fonctionnalit\u00e9s<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2c\" href=\"#feats\">\u6a5f\u80fd\u3092\u898b\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2c\" href=\"#feats\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0444\u0443\u043d\u043a\u0446\u0438\u0438<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Soporte y contexto&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;30px|20px|0px|20px|false|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;Features 1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1280px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code admin_label=&#8221;Feat 2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--media pitsm-2026-orient--img-left\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card pitsm-2026-insp-card--accent\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Reports that turn data into decisions\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/06\/PandoraFMS_Product-Hero.jpg\"><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div style=\"max-width:400px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Cuando soporte y ventas no comparten contexto, el cliente lo nota&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;When support and sales do not share context, customers notice&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Quand le support et les ventes ne partagent pas le contexte, les clients le remarquent&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u30b5\u30dd\u30fc\u30c8\u3068\u55b6\u696d\u304c\u540c\u3058\u60c5\u5831\u3092\u5171\u6709\u3057\u3066\u3044\u306a\u3044\u3068\u3001\u9867\u5ba2\u306b\u306f\u3059\u3050\u306b\u4f1d\u308f\u308a\u307e\u3059&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u041a\u043e\u0433\u0434\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 \u043d\u0435 \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u0441 \u043e\u0431\u0449\u0438\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c, \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u044d\u0442\u043e \u0437\u0430\u043c\u0435\u0447\u0430\u044e\u0442&#8221;><!-- [et_pb_line_break_holder] -->    When support and sales do not share context, customers notice<!-- [et_pb_line_break_holder] -->        <\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n es\">Cuando la informaci\u00f3n de cliente vive repartida entre soporte, hojas de c\u00e1lculo, correos y herramientas comerciales, cada equipo trabaja con una versi\u00f3n parcial de la cuenta. El resultado es <strong>p\u00e9rdida de contexto<\/strong>, m\u00e1s tiempo buscando datos y <strong>duplicidad de informaci\u00f3n<\/strong> que acaba siendo distinta en cada herramienta. El cliente digital espera lo contrario: que cualquier persona que le atienda ya tenga el contexto.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n en\">When customer information is split across support, spreadsheets, emails and sales tools, each team works with only a partial view of the account. The result is <strong>lost context<\/strong>, more time spent looking for data and <strong>duplicated information<\/strong> that ends up being different in every tool. Digital customers expect the opposite: anyone supporting them should already have the full context.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n fr\">Lorsque les informations client sont r\u00e9parties entre le support, les feuilles de calcul, les emails et les outils commerciaux, chaque \u00e9quipe travaille avec une vue partielle du compte. R\u00e9sultat : <strong>perte de contexte<\/strong>, plus de temps pass\u00e9 \u00e0 rechercher des donn\u00e9es et <strong>duplication des informations<\/strong> qui finissent par varier d\u2019un outil \u00e0 l\u2019autre. Les clients num\u00e9riques attendent l\u2019inverse : que toute personne qui les accompagne dispose d\u00e9j\u00e0 du contexte complet.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n ja\">\u9867\u5ba2\u60c5\u5831\u304c\u30b5\u30dd\u30fc\u30c8\u3001\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u55b6\u696d\u30c4\u30fc\u30eb\u306b\u5206\u6563\u3057\u3066\u3044\u308b\u3068\u3001\u5404\u30c1\u30fc\u30e0\u306f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u4e00\u90e8\u3057\u304b\u628a\u63e1\u3067\u304d\u307e\u305b\u3093\u3002\u305d\u306e\u7d50\u679c\u3001<strong>\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u6b20\u843d<\/strong>\u3001\u30c7\u30fc\u30bf\u691c\u7d22\u306b\u304b\u304b\u308b\u6642\u9593\u306e\u5897\u52a0\u3001\u30c4\u30fc\u30eb\u3054\u3068\u306b\u5185\u5bb9\u304c\u7570\u306a\u308b<strong>\u60c5\u5831\u306e\u91cd\u8907<\/strong>\u304c\u767a\u751f\u3057\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306e\u9867\u5ba2\u304c\u6c42\u3081\u3066\u3044\u308b\u306e\u306f\u305d\u306e\u9006\u3067\u3059\u3002\u5bfe\u5fdc\u3059\u308b\u8ab0\u3082\u304c\u3001\u3059\u3067\u306b\u5fc5\u8981\u306a\u80cc\u666f\u60c5\u5831\u3092\u628a\u63e1\u3057\u3066\u3044\u308b\u72b6\u614b\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n ru\">\u041a\u043e\u0433\u0434\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0435 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0430 \u043c\u0435\u0436\u0434\u0443 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439, \u0442\u0430\u0431\u043b\u0438\u0446\u0430\u043c\u0438, \u043f\u0438\u0441\u044c\u043c\u0430\u043c\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u043c\u0438 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u043c\u0438, \u043a\u0430\u0436\u0434\u0430\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0432\u0438\u0434\u0438\u0442 \u0442\u043e\u043b\u044c\u043a\u043e \u0447\u0430\u0441\u0442\u044c \u0434\u0430\u043d\u043d\u044b\u0445 \u043f\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443. \u0412 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0435 \u0442\u0435\u0440\u044f\u0435\u0442\u0441\u044f <strong>\u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442<\/strong>, \u0431\u043e\u043b\u044c\u0448\u0435 \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0443\u0445\u043e\u0434\u0438\u0442 \u043d\u0430 \u043f\u043e\u0438\u0441\u043a \u0434\u0430\u043d\u043d\u044b\u0445, \u0430 <strong>\u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0434\u0443\u0431\u043b\u0438\u0440\u0443\u0435\u0442\u0441\u044f<\/strong> \u0438 \u043f\u043e\u0441\u0442\u0435\u043f\u0435\u043d\u043d\u043e \u043d\u0430\u0447\u0438\u043d\u0430\u0435\u0442 \u043e\u0442\u043b\u0438\u0447\u0430\u0442\u044c\u0441\u044f \u0432 \u0440\u0430\u0437\u043d\u044b\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u0445. \u0426\u0438\u0444\u0440\u043e\u0432\u044b\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u043e\u0436\u0438\u0434\u0430\u044e\u0442 \u0434\u0440\u0443\u0433\u043e\u0433\u043e: \u043b\u044e\u0431\u043e\u0439 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0441 \u043d\u0438\u043c\u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442, \u0434\u043e\u043b\u0436\u0435\u043d \u0443\u0436\u0435 \u0432\u0438\u0434\u0435\u0442\u044c \u043f\u043e\u043b\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Por que integrar CRM&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;100px|20px|100px|20px|false|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Why us&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;Align-items:center;&#8221; border_color_top=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;450px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:900px; margin-bottom:100px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Por eso integrar CRM dentro de una herramienta ITSM es tan importante&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;Why integrating CRM into an ITSM tool matters&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Pourquoi int\u00e9grer un CRM dans un outil ITSM est si important&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;CRM\u3092ITSM\u30c4\u30fc\u30eb\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u306a\u7406\u7531&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u041f\u043e\u0447\u0435\u043c\u0443 \u0442\u0430\u043a \u0432\u0430\u0436\u043d\u043e \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c CRM \u0432 ITSM-\u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442&#8221;><!-- [et_pb_line_break_holder] -->    Why integrating CRM into an ITSM tool matters<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n es sub2-w\">En muchas organizaciones, la relaci\u00f3n con el cliente no ocurre s\u00f3lo en ventas.<\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"color:#eaeaea;\" class=\"i18n es\">Tambi\u00e9n ocurre en cada ticket, cada contrato, cada proyecto, cada renovaci\u00f3n y cada comunicaci\u00f3n de soporte. <a href=\"https:\/\/pandorafms.com\/blog\/es\/crm-integrado-itsm-soporte-clientes-ventas\/\"  target=\"_blank\">Integrando CRM dentro de una herramienta ITSM<\/a> permitimos conectar informaci\u00f3n comercial y operativa sin separar el seguimiento de ventas del trabajo diario del equipo t\u00e9cnico.<\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"color:#eaeaea;\" class=\"i18n en sub2-w\">In many organizations, customer relationships do not happen only in sales. <\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"color:#eaeaea;\" class=\"i18n en\">They also happen in every ticket, contract, project, renewal and support interaction. That is why <a  href=\"https:\/\/pandorafms.com\/blog\/itsm-integrated-crm-support-customers-sales\/\"  target=\"_blank\">integrating CRM into an ITSM tool<\/a> helps connect sales and operational information without separating account follow-up from the technical team\u2019s day-to-day work.<\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"color:#eaeaea;\" class=\"i18n fr sub2-w\">Dans de nombreuses organisations, la relation client ne se limite pas aux ventes. <\/pee><pee style=\"color:#eaeaea;\" class=\"i18n fr\">Elle se joue aussi dans chaque ticket, contrat, projet, renouvellement et \u00e9change avec le support. C\u2019est pourquoi <a  href=\"https:\/\/pandorafms.com\/blog\/fr\/crm-integre-itsm-support-clients-ventes\/\"  target=\"_blank\">int\u00e9grer un CRM dans un outil ITSM<\/a> permet de connecter les informations commerciales et op\u00e9rationnelles sans s\u00e9parer le suivi commercial du travail quotidien de l\u2019\u00e9quipe technique.<\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"color:#eaeaea;\" class=\"i18n ja sub2-w\">\u591a\u304f\u306e\u7d44\u7e54\u3067\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306f\u55b6\u696d\u6d3b\u52d5\u3060\u3051\u3067\u751f\u307e\u308c\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/pee><pee style=\"color:#eaeaea;\" class=\"i18n ja\">\u30c1\u30b1\u30c3\u30c8\u3001\u5951\u7d04\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u66f4\u65b0\u3001\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u306e\u4e00\u3064\u3072\u3068\u3064\u306b\u3082\u95a2\u4fc2\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001<a style=\"color:#31a2ff!important;\" href=\"https:\/\/pandorafms.com\/blog\/itsm-integrated-crm-support-customers-sales\/\"  target=\"_blank\">CRM\u3092ITSM\u30c4\u30fc\u30eb\u306b\u7d71\u5408\u3059\u308b\u3053\u3068<\/a>\u3067\u3001\u55b6\u696d\u60c5\u5831\u3068\u904b\u7528\u60c5\u5831\u3092\u3064\u306a\u304e\u3001\u55b6\u696d\u30d5\u30a9\u30ed\u30fc\u3068\u6280\u8853\u30c1\u30fc\u30e0\u306e\u65e5\u5e38\u696d\u52d9\u3092\u5206\u65ad\u305b\u305a\u306b\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"color:#eaeaea;\" class=\"i18n ru sub2-w\">\u0412\u043e \u043c\u043d\u043e\u0433\u0438\u0445 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f\u0445 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0444\u043e\u0440\u043c\u0438\u0440\u0443\u044e\u0442\u0441\u044f \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0432 \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u0445. <\/pee><pee style=\"color:#eaeaea;\" class=\"i18n ru\">\u041e\u043d\u0438 \u0442\u0430\u043a\u0436\u0435 \u043f\u0440\u043e\u044f\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u0432 \u043a\u0430\u0436\u0434\u043e\u043c \u0442\u0438\u043a\u0435\u0442\u0435, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0435, \u043f\u0440\u043e\u0435\u043a\u0442\u0435, \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u0438 \u0438 \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0438 \u0432 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443. \u041f\u043e\u044d\u0442\u043e\u043c\u0443 <a  href=\"https:\/\/pandorafms.com\/blog\/itsm-integrated-crm-support-customers-sales\/\"  target=\"_blank\">\u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f CRM \u0432 ITSM-\u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442<\/a> \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0441\u0432\u044f\u0437\u0430\u0442\u044c \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0443\u044e \u0438 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e, \u043d\u0435 \u043e\u0442\u0434\u0435\u043b\u044f\u044f \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0434\u0430\u0436 \u043e\u0442 \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u044b.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div class=\"pitsm-2026-insp-card pitsm-2026-insp-card--accent\" style=\"margin-bottom:10px!important;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"display:flex;align-items:center;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"max-width:150px;margin-right:20px;\"><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/02\/soporte-internacional-ic-xl-w-1.png\"><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\" style=\"color:white;\"><span style=\"font-size:22px;\">Support<\/span><!\u2013- [et_pb_br_holder] -\u2013> Works with more context<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\" style=\"color:white;\"><span style=\"font-size:22px;\">Soporte<\/span><!\u2013- [et_pb_br_holder] -\u2013> Trabaja con m\u00e1s contexto<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\" style=\"color:white;\"><span style=\"font-size:22px;\">Le support<\/span><!\u2013- [et_pb_br_holder] -\u2013> travaille avec plus de contexte<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\" style=\"color:white;\">\u30b5\u30dd\u30fc\u30c8\u304c\u3088\u308a\u591a\u304f\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u5bfe\u5fdc<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\" style=\"color:white;\">\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0441 \u0431\u043e\u043b\u0435\u0435 \u043f\u043e\u043b\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c<\/span><!-- [et_pb_line_break_holder] -->        <pee class=\"i18n en\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">The person handling a ticket can see active contracts, incident history and account contacts without checking another tool.<\/pee><pee class=\"i18n es\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">Quien atiende un ticket puede ver contratos en vigor, historial de incidencias e interlocutores de la cuenta, sin consultar otra herramienta.<\/pee><pee class=\"i18n fr\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">La personne qui traite un ticket peut voir les contrats en cours, l\u2019historique des incidents et les interlocuteurs du compte sans consulter un autre outil.<\/pee><pee class=\"i18n ja\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">\u30c1\u30b1\u30c3\u30c8\u3092\u5bfe\u5fdc\u3059\u308b\u62c5\u5f53\u8005\u306f\u3001\u6709\u52b9\u306a\u5951\u7d04\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5c65\u6b74\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u9023\u7d61\u5148\u3092\u5225\u306e\u30c4\u30fc\u30eb\u3067\u78ba\u8a8d\u305b\u305a\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/pee><pee class=\"i18n ru\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">\u0421\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043e\u0431\u0440\u0430\u0431\u0430\u0442\u044b\u0432\u0430\u0435\u0442 \u0442\u0438\u043a\u0435\u0442, \u043c\u043e\u0436\u0435\u0442 \u0432\u0438\u0434\u0435\u0442\u044c \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0435 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432 \u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u044b\u0445 \u043b\u0438\u0446 \u043f\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443 \u0431\u0435\u0437 \u043f\u0435\u0440\u0435\u0445\u043e\u0434\u0430 \u0432 \u0434\u0440\u0443\u0433\u043e\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<\/div>\n<\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-insp-card pitsm-2026-insp-card--accent\" style=\"margin-bottom:10px!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"display:flex;align-items:center;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"max-width:150px;margin-right:20px;\"><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/02\/auditoria-codigo-ic-xl-w.png\"><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\" style=\"color:white;\"><span style=\"font-size:22px;\">Sales<\/span><!\u2013- [et_pb_br_holder] -\u2013>Sees relevant account activity<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\" style=\"color:white;\"><span style=\"font-size:22px;\">Ventas<\/span><!\u2013- [et_pb_br_holder] -\u2013>Ve actividad relevante de la cuenta<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\" style=\"color:white;\"><span style=\"font-size:22px;\">Les ventes<\/span><!\u2013- [et_pb_br_holder] -\u2013>Voient l\u2019activit\u00e9 pertinente du compte<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\" style=\"color:white;\">\u55b6\u696d\u304c\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u91cd\u8981\u306a\u6d3b\u52d5\u3092\u628a\u63e1<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\" style=\"color:white;\">\u041f\u0440\u043e\u0434\u0430\u0436\u0438 \u0432\u0438\u0434\u044f\u0442 \u0440\u0435\u043b\u0435\u0432\u0430\u043d\u0442\u043d\u0443\u044e \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u043f\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443<\/span><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->          <pee class=\"i18n en\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">The sales team can review an account\u2019s support history before a renewal, an expansion or a new proposal.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n es\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">El equipo comercial puede revisar el historial de soporte de una cuenta antes de una renovaci\u00f3n, una ampliaci\u00f3n o una propuesta.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n fr\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">L\u2019\u00e9quipe commerciale peut consulter l\u2019historique de support d\u2019un compte avant un renouvellement, une extension ou une nouvelle proposition.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ja\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u3001\u66f4\u65b0\u3001\u62e1\u5f35\u3001\u65b0\u3057\u3044\u63d0\u6848\u306e\u524d\u306b\u3001\u305d\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30b5\u30dd\u30fc\u30c8\u5c65\u6b74\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ru\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">\u041a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0430\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043c\u043e\u0436\u0435\u0442 \u0438\u0437\u0443\u0447\u0438\u0442\u044c \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443 \u043f\u0435\u0440\u0435\u0434 \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u0435\u043c, \u0440\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u0438\u0435\u043c \u0438\u043b\u0438 \u043d\u043e\u0432\u044b\u043c \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u043c.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<\/div>\n<\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-insp-card pitsm-2026-insp-card--accent\" style=\"margin-bottom:10px!important;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"display:flex;align-items:center;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"max-width:150px;margin-right:20px;\"><!-- [et_pb_line_break_holder] --><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/02\/manual-entornos-seguros-ic-xl-w.png\"><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\" style=\"color:white;\"><span style=\"font-size:22px;\">Management<\/span><!\u2013- [et_pb_br_holder] -\u2013> Gets a clearer customer view<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\" style=\"color:white;\"><span style=\"font-size:22px;\">Direcci\u00f3n<\/span><!\u2013- [et_pb_br_holder] -\u2013>Obtiene una visi\u00f3n m\u00e1s ordenada del cliente<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\" style=\"color:white;\"><span style=\"font-size:22px;\">La direction<\/span><!\u2013- [et_pb_br_holder] -\u2013>Obtient une vision client plus structur\u00e9e<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\" style=\"color:white;\">\u7ba1\u7406\u90e8\u9580\u304c\u9867\u5ba2\u60c5\u5831\u3092\u3088\u308a\u6574\u7406\u3055\u308c\u305f\u5f62\u3067\u628a\u63e1<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\" style=\"color:white;\">\u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442 \u0431\u043e\u043b\u0435\u0435 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0435<\/span><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n en\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">Contracts, opportunities, tickets and account-related activity are connected in the same environment, reducing dependence on spreadsheets and scattered data.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n es\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">Contratos, oportunidades, tickets y actividad relacionada con cada cuenta est\u00e1n conectados en el mismo entorno, reduciendo la dependencia de hojas de c\u00e1lculo y datos dispersos.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n fr\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">Contrats, opportunit\u00e9s, tickets et activit\u00e9 li\u00e9e \u00e0 chaque compte sont connect\u00e9s dans le m\u00eame environnement, ce qui r\u00e9duit la d\u00e9pendance aux feuilles de calcul et aux donn\u00e9es dispers\u00e9es.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ja\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">\u5951\u7d04\u3001\u5546\u8ac7\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u5404\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308b\u6d3b\u52d5\u3092\u540c\u3058\u74b0\u5883\u3067\u3064\u306a\u304e\u3001\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3084\u5206\u6563\u3057\u305f\u30c7\u30fc\u30bf\u3078\u306e\u4f9d\u5b58\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ru\" style=\"color:#eaeaea!important;margin-top:20px;font-size:16px;\">\u0414\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0441\u0434\u0435\u043b\u043a\u0438, \u0442\u0438\u043a\u0435\u0442\u044b \u0438 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0430\u044f \u0441 \u043a\u0430\u0436\u0434\u044b\u043c \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u043e\u043c, \u043e\u0431\u044a\u0435\u0434\u0438\u043d\u0435\u043d\u044b \u0432 \u043e\u0434\u043d\u043e\u0439 \u0441\u0440\u0435\u0434\u0435, \u0447\u0442\u043e \u0441\u043d\u0438\u0436\u0430\u0435\u0442 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u044c \u043e\u0442 \u0442\u0430\u0431\u043b\u0438\u0446 \u0438 \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;CRM operacional&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_color_gradient_stops=&#8221;#f7f7ef 0%|#ffffff 100%&#8221; background_image=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Banner-scaled.png&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;center_right&#8221; background_horizontal_offset=&#8221;0%&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;0px|20px|0px|20px|true|true&#8221; custom_padding=&#8221;100px|20px|100px|20px|true|true&#8221; custom_padding_tablet=&#8221;200px|20px|70px|20px|false|true&#8221; custom_padding_phone=&#8221;100px|20px|70px|20px|false|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;#000000&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:660px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-b\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Un CRM operativo conectado al soporte&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;An operational CRM connected to support&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Un CRM op\u00e9rationnel connect\u00e9 au support&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u30b5\u30dd\u30fc\u30c8\u3068\u9023\u643a\u3059\u308b\u904b\u7528\u578bCRM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u041e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0430\u044f CRM, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0430\u044f \u0441 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439&#8221;><!-- [et_pb_line_break_holder] -->    An operational CRM connected to support<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"max-width:600px;\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">El CRM de Pandora ITSM no pretende sustituir a un CRM comercial avanzado ni convertirse en un ERP. Su funci\u00f3n es m\u00e1s concreta: <strong>conectar la informaci\u00f3n operativa del cliente con el entorno donde ya se gestionan soporte, proyectos, tickets, contratos y actividad comercial<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Pandora ITSM CRM is not designed to replace an advanced sales CRM or become an ERP. Its role is more focused: <strong>connecting customer operational data with the environment where support, projects, tickets, contracts and sales activity are already managed<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Le CRM de Pandora ITSM n\u2019a pas vocation \u00e0 remplacer un CRM commercial avanc\u00e9 ni \u00e0 devenir un ERP. Son r\u00f4le est plus cibl\u00e9 : <strong>connecter les donn\u00e9es op\u00e9rationnelles des clients \u00e0 l\u2019environnement o\u00f9 sont d\u00e9j\u00e0 g\u00e9r\u00e9s le support, les projets, les tickets, les contrats et l\u2019activit\u00e9 commerciale<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">Pandora ITSM\u306eCRM\u306f\u3001\u9ad8\u5ea6\u306a\u55b6\u696d\u5411\u3051CRM\u3092\u7f6e\u304d\u63db\u3048\u305f\u308a\u3001ERP\u306b\u306a\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u305b\u3093\u3002\u5f79\u5272\u306f\u3088\u308a\u660e\u78ba\u3067\u3059\u3002<strong>\u30b5\u30dd\u30fc\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u5951\u7d04\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u3059\u3067\u306b\u7ba1\u7406\u3057\u3066\u3044\u308b\u74b0\u5883\u306b\u3001\u9867\u5ba2\u306e\u904b\u7528\u60c5\u5831\u3092\u3064\u306a\u3050\u3053\u3068<\/strong>\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">CRM \u0432 Pandora ITSM \u043d\u0435 \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u0434\u043b\u044f \u0437\u0430\u043c\u0435\u043d\u044b \u043f\u0440\u043e\u0434\u0432\u0438\u043d\u0443\u0442\u043e\u0439 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 CRM \u0438 \u043d\u0435 \u0441\u0442\u0440\u0435\u043c\u0438\u0442\u0441\u044f \u0441\u0442\u0430\u0442\u044c ERP. \u0415\u0451 \u0437\u0430\u0434\u0430\u0447\u0430 \u0431\u043e\u043b\u0435\u0435 \u0442\u043e\u0447\u043d\u0430\u044f: <strong>\u0441\u0432\u044f\u0437\u0430\u0442\u044c \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445 \u0441\u043e \u0441\u0440\u0435\u0434\u043e\u0439, \u0433\u0434\u0435 \u0443\u0436\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430, \u043f\u0440\u043e\u0435\u043a\u0442\u044b, \u0442\u0438\u043a\u0435\u0442\u044b, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0430\u044f \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">As\u00ed, soporte y ventas trabajan con m\u00e1s contexto sobre cada cuenta, sin tener que buscar datos en herramientas aisladas.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">This gives support and sales teams more context for every account, without having to search for data across isolated tools.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Ainsi, les \u00e9quipes support et commerciales disposent de plus de contexte sur chaque compte, sans devoir rechercher des donn\u00e9es dans des outils isol\u00e9s.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">\u3053\u308c\u306b\u3088\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u3068\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u5404\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u3064\u3044\u3066\u3088\u308a\u591a\u304f\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u628a\u63e1\u3067\u304d\u3001\u5206\u65ad\u3055\u308c\u305f\u30c4\u30fc\u30eb\u3092\u884c\u304d\u6765\u3057\u3066\u60c5\u5831\u3092\u63a2\u3059\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">\u0422\u0430\u043a \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 \u043f\u043e\u043b\u0443\u0447\u0430\u044e\u0442 \u0431\u043e\u043b\u044c\u0448\u0435 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0430 \u043f\u043e \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443, \u0431\u0435\u0437 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u0438 \u0438\u0441\u043a\u0430\u0442\u044c \u0434\u0430\u043d\u043d\u044b\u0435 \u0432 \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u044b\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u0445.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\" style=\"margin:20px 0px 0px;\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicitar demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander une d\u00e9mo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30c7\u30e2\u3092\u4f9d\u983c<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0434\u0435\u043c\u043e<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2c\" href=\"#feats\">Ver funcionalidades<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2c\" href=\"#feats\">View features<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2c\" href=\"#feats\">Voir les fonctionnalit\u00e9s<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2c\" href=\"#feats\">\u6a5f\u80fd\u3092\u898b\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2c\" href=\"#feats\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0444\u0443\u043d\u043a\u0446\u0438\u0438<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Vista de cliente&#8221; module_class=&#8221;feats&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#060514&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;center_right&#8221; custom_margin=&#8221;20px|20px||20px|false|true&#8221; custom_margin_tablet=&#8221;20px|20px||20px|false|true&#8221; custom_margin_phone=&#8221;20px|20px||20px|false|true&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;20px|20px|100px|20px|false|true&#8221; custom_padding_tablet=&#8221;50px|20px|50px|20px|true|true&#8221; custom_padding_phone=&#8221;50px||50px||true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;Why us&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; border_color_top=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--media pitsm-2026-orient--img-left\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-media-panel\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Reports that turn data into decisions\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/operational-customer-view-1.png\"><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\" style=\"margin-top:10px;\">\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Una vista operativa del cliente&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;An operational customer view&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Une vue client op\u00e9rationnelle&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u9867\u5ba2\u3092\u904b\u7528\u8996\u70b9\u3067\u628a\u63e1\u3067\u304d\u308b\u30d3\u30e5\u30fc&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u041e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430&#8221;><!-- [et_pb_line_break_holder] -->    An operational customer view<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n es\">La <strong>vista CRM en 3 columnas<\/strong> organiza la informaci\u00f3n de cada empresa o contacto en tres bloques: <strong>informaci\u00f3n esencial, historial de actividad y elementos relacionados<\/strong>. Desde una misma pantalla es posible consultar <strong>compa\u00f1\u00edas, contactos, Deals, Quotes, contratos, facturas, tickets, proyectos, notas, emails y tareas vinculadas a la cuenta<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n en\">The <strong>3-column CRM view<\/strong> organizes the information for each company or contact into three blocks: <strong>essential information, activity history and related items<\/strong>. From a single screen, teams can view <strong>companies, contacts, Deals, Quotes, contracts, invoices, tickets, projects, notes, emails and tasks linked to the account<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n fr\">La <strong>vue CRM en 3 colonnes<\/strong> organise les informations de chaque entreprise ou contact en trois blocs : <strong>informations essentielles, historique d\u2019activit\u00e9 et \u00e9l\u00e9ments associ\u00e9s<\/strong>. Depuis un seul \u00e9cran, il est possible de consulter <strong>entreprises, contacts, Deals, Quotes, contrats, factures, tickets, projets, notes, emails et t\u00e2ches li\u00e9s au compte<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n ja\"><strong>3\u30ab\u30e9\u30e0CRM\u30d3\u30e5\u30fc<\/strong>\u3067\u306f\u3001\u5404\u4f01\u696d\u307e\u305f\u306f\u9023\u7d61\u5148\u306e\u60c5\u5831\u3092<strong>\u57fa\u672c\u60c5\u5831\u3001\u6d3b\u52d5\u5c65\u6b74\u3001\u95a2\u9023\u9805\u76ee<\/strong>\u306e3\u3064\u306e\u30d6\u30ed\u30c3\u30af\u306b\u6574\u7406\u3057\u307e\u3059\u30021\u3064\u306e\u753b\u9762\u304b\u3089\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u7d10\u4ed8\u304f<strong>\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001Deals\u3001Quotes\u3001\u5951\u7d04\u3001\u8acb\u6c42\u66f8\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30e1\u30e2\u3001\u30e1\u30fc\u30eb\u3001\u30bf\u30b9\u30af<\/strong>\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n ru\"><strong>CRM-\u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0432 3 \u043a\u043e\u043b\u043e\u043d\u043a\u0438<\/strong> \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0443\u0435\u0442 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043f\u043e \u043a\u0430\u0436\u0434\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0438\u043b\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0443 \u0432 \u0442\u0440\u0438 \u0431\u043b\u043e\u043a\u0430: <strong>\u043e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u0441\u0432\u0435\u0434\u0435\u043d\u0438\u044f, \u0438\u0441\u0442\u043e\u0440\u0438\u044f \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u0438 \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0435 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u044b<\/strong>. \u041d\u0430 \u043e\u0434\u043d\u043e\u043c \u044d\u043a\u0440\u0430\u043d\u0435 \u043c\u043e\u0436\u043d\u043e \u043f\u0440\u043e\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0442\u044c <strong>\u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b, Deals, Quotes, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0441\u0447\u0435\u0442\u0430, \u0442\u0438\u043a\u0435\u0442\u044b, \u043f\u0440\u043e\u0435\u043a\u0442\u044b, \u0437\u0430\u043c\u0435\u0442\u043a\u0438, emails \u0438 \u0437\u0430\u0434\u0430\u0447\u0438, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0435 \u0441 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u043e\u043c<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n es\">Esta vista evita que la informaci\u00f3n quede escondida en men\u00fas separados y facilita que cada usuario vea lo esencial de una cuenta sin perder el hilo entre actividad, contratos, oportunidades y soporte.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n en\">This view keeps information from getting buried in separate menus and helps every user see what matters in an account without losing the connection between activity, contracts, opportunities and support.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n fr\">Cette vue \u00e9vite que les informations restent cach\u00e9es dans des menus s\u00e9par\u00e9s et permet \u00e0 chaque utilisateur de voir l\u2019essentiel d\u2019un compte sans perdre le lien entre activit\u00e9, contrats, opportunit\u00e9s et support.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n ja\">\u3053\u306e\u30d3\u30e5\u30fc\u306b\u3088\u308a\u3001\u60c5\u5831\u304c\u500b\u5225\u306e\u30e1\u30cb\u30e5\u30fc\u306b\u57cb\u3082\u308c\u308b\u3053\u3068\u3092\u9632\u304e\u3001\u5404\u30e6\u30fc\u30b6\u30fc\u304c\u6d3b\u52d5\u3001\u5951\u7d04\u3001\u5546\u8ac7\u3001\u30b5\u30dd\u30fc\u30c8\u306e\u3064\u306a\u304c\u308a\u3092\u5931\u3046\u3053\u3068\u306a\u304f\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u91cd\u8981\u60c5\u5831\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#eaeaea;\" class=\"i18n ru\">\u0422\u0430\u043a\u043e\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0435 \u0434\u0430\u0451\u0442 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u0442\u0435\u0440\u044f\u0442\u044c\u0441\u044f \u0432 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0445 \u043c\u0435\u043d\u044e \u0438 \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044e \u0432\u0438\u0434\u0435\u0442\u044c \u0433\u043b\u0430\u0432\u043d\u043e\u0435 \u043f\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443, \u0441\u043e\u0445\u0440\u0430\u043d\u044f\u044f \u0441\u0432\u044f\u0437\u044c \u043c\u0435\u0436\u0434\u0443 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c\u044e, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438, \u0441\u0434\u0435\u043b\u043a\u0430\u043c\u0438 \u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<\/p><\/div>\n<p>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-50px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div class=\"pitsm-2026-insp-grid\" style=\"margin-top:30px;\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card2\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\" style=\"color:#31a2ff!important;font-size:22px;\">Essential information<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\" style=\"color:#31a2ff!important;font-size:22px;\">Informaci\u00f3n esencial<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\" style=\"color:#31a2ff!important;font-size:22px;\">Informations essentielles<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\" style=\"color:#31a2ff!important;font-size:22px;\">\u57fa\u672c\u60c5\u5831<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\" style\"color:#31a2ff!important;font-size:22px;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-insp-text\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Key company or contact details, custom fields and record status.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Datos principales de la empresa o contacto, campos personalizados y estado del registro.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">Donn\u00e9es principales de l\u2019entreprise ou du contact, champs personnalis\u00e9s et \u00e9tat de l\u2019enregistrement.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">\u4f01\u696d\u307e\u305f\u306f\u9023\u7d61\u5148\u306e\u4e3b\u8981\u60c5\u5831\u3001\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u3001\u30ec\u30b3\u30fc\u30c9\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">\u041e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0438\u043b\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430, \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0435 \u043f\u043e\u043b\u044f \u0438 \u0441\u0442\u0430\u0442\u0443\u0441 \u0437\u0430\u043f\u0438\u0441\u0438.<\/span><!-- [et_pb_line_break_holder] -->        <\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card2\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\" style=\"color:#31a2ff!important;font-size:22px;\">History and activity<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\" style=\"color:#31a2ff!important;font-size:22px;\">Historial y actividad<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\" style=\"color:#31a2ff!important;font-size:22px;\">Historique et activit\u00e9<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\" style=\"color:#31a2ff!important;font-size:22px;\">\u5c65\u6b74\u3068\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\" style=\"color:#31a2ff!important;font-size:22px;\">\u0418\u0441\u0442\u043e\u0440\u0438\u044f \u0438 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-insp-text \"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Communications, notes, tasks, emails and account-related activity, organized chronologically.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Comunicaciones, notas, tareas, emails y actividad relacionada con la cuenta, ordenados cronol\u00f3gicamente.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">Communications, notes, t\u00e2ches, emails et activit\u00e9 li\u00e9e au compte, organis\u00e9s chronologiquement.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u30e1\u30e2\u3001\u30bf\u30b9\u30af\u3001\u30e1\u30fc\u30eb\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u95a2\u9023\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u6642\u7cfb\u5217\u3067\u6574\u7406\u3057\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">\u041a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438, \u0437\u0430\u043c\u0435\u0442\u043a\u0438, \u0437\u0430\u0434\u0430\u0447\u0438, emails \u0438 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0430\u044f \u0441 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u043e\u043c, \u0432 \u0445\u0440\u043e\u043d\u043e\u043b\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u043e\u043c \u043f\u043e\u0440\u044f\u0434\u043a\u0435.<\/span><!-- [et_pb_line_break_holder] -->        <\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card2\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\" style=\"color:#31a2ff!important;font-size:22px;\">Related items<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\" style=\"color:#31a2ff!important;font-size:22px;\">Elementos relacionados<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\" style=\"color:#31a2ff!important;font-size:22px;\">\u00c9l\u00e9ments associ\u00e9s<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\" style=\"color:#31a2ff!important;font-size:22px;\">\u95a2\u9023\u9805\u76ee<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\" style=\"color:#31a2ff!important;font-size:22px;\">\u0421\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0435 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u044b<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-insp-text\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Direct access to Deals, Quotes, contracts, invoices, tickets and projects linked to the company or contact.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Acceso directo a Deals, Quotes, contratos, facturas, tickets y proyectos vinculados a la empresa o al contacto.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">Acc\u00e8s direct aux Deals, Quotes, contrats, factures, tickets et projets li\u00e9s \u00e0 l\u2019entreprise ou au contact.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">\u4f01\u696d\u307e\u305f\u306f\u9023\u7d61\u5148\u306b\u7d10\u4ed8\u304fDeals\u3001Quotes\u3001\u5951\u7d04\u3001\u8acb\u6c42\u66f8\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3078\u76f4\u63a5\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">\u041f\u0440\u044f\u043c\u043e\u0439 \u0434\u043e\u0441\u0442\u0443\u043f \u043a Deals, Quotes, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c, \u0441\u0447\u0435\u0442\u0430\u043c, \u0442\u0438\u043a\u0435\u0442\u0430\u043c \u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u043c \u0441 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 \u0438\u043b\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u043c.<\/span><!-- [et_pb_line_break_holder] -->        <\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Clientes, contactos y contratos&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;0px|20px|0px|20px|true|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;Features 1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1280px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code admin_label=&#8221;Feat 1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--full pitsm-2026-orient--img-right\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\" style=\"padding:40px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-w\" <!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Clientes, contactos y contratos en el mismo contexto&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;Customers, contacts and contracts in the same context&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Clients, contacts et contrats dans le m\u00eame contexte&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u9867\u5ba2\u3001\u9023\u7d61\u5148\u3001\u5951\u7d04\u3092\u540c\u3058\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u7ba1\u7406&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u041a\u043b\u0438\u0435\u043d\u0442\u044b, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b \u0438 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0432 \u0435\u0434\u0438\u043d\u043e\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0435&#8221;><!-- [et_pb_line_break_holder] -->    Customers, contacts and contracts in the same context<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] -->     <\/p>\n<div class=\"pitsm-2026-copy\" style=\"color:#eaeaea;\"><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n es\"><strong style=\"color:#ffffff;\">Las empresas son la base del CRM de Pandora ITSM.<\/strong> Cada una agrupa contactos, soporte, contratos y actividad comercial.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n en\"><strong style=\"color:#ffffff;\">Companies are the core of Pandora ITSM CRM.<\/strong> Each one connects contacts, support, contracts and sales activity.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n fr\"><strong style=\"color:#ffffff;\">Les entreprises sont la base du CRM de Pandora ITSM.<\/strong> Chacune relie contacts, support, contrats et activit\u00e9 commerciale.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ja\"><strong style=\"color:#ffffff;\">\u4f01\u696d\u306fPandora ITSM CRM\u306e\u57fa\u672c\u8981\u7d20\u3067\u3059\u3002<\/strong>\u9023\u7d61\u5148\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u5951\u7d04\u3001\u55b6\u696d\u6d3b\u52d5\u30921\u3064\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u7d10\u4ed8\u3051\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ru\"><strong style=\"color:#ffffff;\">\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u044f\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u043e\u0441\u043d\u043e\u0432\u043e\u0439 CRM \u0432 Pandora ITSM.<\/strong> \u041a\u0430\u0436\u0434\u0430\u044f \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0435\u0442 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b, \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0443\u044e \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n es\"><strong style=\"color:#ffffff;\">Contratos e informaci\u00f3n administrativa quedan en el mismo entorno.<\/strong> No sustituye a un sistema financiero, pero da contexto operativo a soporte y ventas.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n en\"><strong style=\"color:#ffffff;\">Contracts and administrative data stay in the same environment.<\/strong> It does not replace a financial system, but gives support and sales the operational context they need.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n fr\"><strong style=\"color:#ffffff;\">Contrats et informations administratives restent dans le m\u00eame environnement.<\/strong> Il ne remplace pas un syst\u00e8me financier, mais apporte du contexte op\u00e9rationnel au support et aux ventes.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ja\"><strong style=\"color:#ffffff;\">\u5951\u7d04\u3068\u7ba1\u7406\u60c5\u5831\u306f\u540c\u3058\u74b0\u5883\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/strong>\u8ca1\u52d9\u30b7\u30b9\u30c6\u30e0\u3092\u7f6e\u304d\u63db\u3048\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u30b5\u30dd\u30fc\u30c8\u3068\u55b6\u696d\u306b\u5fc5\u8981\u306a\u904b\u7528\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ru\"><strong style=\"color:#ffffff;\">\u0414\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0438 \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u0438\u0432\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u043e\u0441\u0442\u0430\u044e\u0442\u0441\u044f \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0441\u0440\u0435\u0434\u0435.<\/strong> \u042d\u0442\u043e \u043d\u0435 \u0437\u0430\u043c\u0435\u043d\u044f\u0435\u0442 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443, \u043d\u043e \u0434\u0430\u0451\u0442 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435 \u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u043c \u043d\u0443\u0436\u043d\u044b\u0439 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n es\"><strong style=\"color:#ffffff;\">Campos personalizados y permisos adaptan cada ficha.<\/strong> Cada equipo ve la informaci\u00f3n que necesita sin exponer toda la cuenta a todos los usuarios.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n en\"><strong style=\"color:#ffffff;\">Custom fields and permissions adapt each record.<\/strong> Every team sees the information it needs without exposing the full account to every user.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n fr\"><strong style=\"color:#ffffff;\">Champs personnalis\u00e9s et permissions adaptent chaque fiche.<\/strong> Chaque \u00e9quipe voit les informations n\u00e9cessaires sans exposer tout le compte \u00e0 tous les utilisateurs.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ja\"><strong style=\"color:#ffffff;\">\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u6a29\u9650\u3067\u5404\u30ec\u30b3\u30fc\u30c9\u3092\u8abf\u6574\u3067\u304d\u307e\u3059\u3002<\/strong>\u5404\u30c1\u30fc\u30e0\u306f\u5fc5\u8981\u306a\u60c5\u5831\u3060\u3051\u3092\u78ba\u8a8d\u3067\u304d\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u5168\u4f53\u3092\u5168\u30e6\u30fc\u30b6\u30fc\u306b\u516c\u958b\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ru\"><strong style=\"color:#ffffff;\">\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0435 \u043f\u043e\u043b\u044f \u0438 \u043f\u0440\u0430\u0432\u0430 \u0430\u0434\u0430\u043f\u0442\u0438\u0440\u0443\u044e\u0442 \u043a\u0430\u0436\u0434\u0443\u044e \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u0443.<\/strong> \u041a\u0430\u0436\u0434\u0430\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0432\u0438\u0434\u0438\u0442 \u043d\u0443\u0436\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u0431\u0435\u0437 \u0440\u0430\u0441\u043a\u0440\u044b\u0442\u0438\u044f \u0432\u0441\u0435\u0433\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430 \u0432\u0441\u0435\u043c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"IT Project Management without friction\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/IT-Project-Managements-without-friction.png\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Tratos y presupuestos&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding=&#8221;100px|20px|100px|20px|true|true&#8221; custom_padding_tablet=&#8221;200px|20px|70px|20px|false|true&#8221; custom_padding_phone=&#8221;100px|20px|70px|20px|false|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:900px; margin-bottom:20px;\"><!-- [et_pb_line_break_holder] --><pee class=\"h2-b i18n es\"><span style=\"color:#31a2ff!important;\">Deals y Quotes<\/span><!\u2013- [et_pb_br_holder] -\u2013>Del seguimiento comercial al presupuesto<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h2-b i18n en\"><span style=\"color:#31a2ff!important;\"><span style=\"color:#31a2ff!important;\"><span style=\"color:#31a2ff!important;\"><span style=\"color:#31a2ff!important;\">Deals and Quotes<\/span><\/span><!\u2013- [et_pb_br_holder] -\u2013>From sales follow-up to quotation<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h2-b i18n fr\"><span style=\"color:#31a2ff!important;\"><span style=\"color:#31a2ff!important;\"><span style=\"color:#31a2ff!important;\">Deals et Quotes<\/span><!\u2013- [et_pb_br_holder] -\u2013>Du suivi commercial au devis<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h2-b i18n ja\"><span style=\"color:#31a2ff!important;\"><span style=\"color:#31a2ff!important;\">Deals\u3068Quotes<\/span><!\u2013- [et_pb_br_holder] -\u2013>\u55b6\u696d\u30d5\u30a9\u30ed\u30fc\u304b\u3089\u898b\u7a4d\u3082\u308a\u307e\u3067<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h2-b i18n ru\"><span style=\"color:#31a2ff!important;\">Deals \u0438 Quotes<\/span><!\u2013- [et_pb_br_holder] -\u2013>\u041e\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0434\u043e \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-deploy-grid\"><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->   <!-- CLOUD --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-deploy-card\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Deals\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/Deals-itsm.webp\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->       data-i18n-es=&#8221;Deals&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-en=&#8221;Deals&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-fr=&#8221;Deals&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-ja=&#8221;Deals&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-ru=&#8221;Deals&#8221;><!-- [et_pb_line_break_holder] -->      Deals<!-- [et_pb_line_break_holder] -->    <\/h3>\n<p><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n es\">Pipelines con etapas, propietario, valor estimado, fechas y vista en board. Cada oportunidad queda vinculada a la empresa, el contacto y los contratos relacionados.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n en\">Pipelines with stages, owner, estimated value, dates and board view. Each opportunity is linked to the relevant company, contact and related contracts.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n fr\">Pipelines avec \u00e9tapes, propri\u00e9taire, valeur estim\u00e9e, dates et vue board. Chaque opportunit\u00e9 est li\u00e9e \u00e0 l\u2019entreprise, au contact et aux contrats associ\u00e9s.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ja\">\u30b9\u30c6\u30fc\u30b8\u3001\u62c5\u5f53\u8005\u3001\u63a8\u5b9a\u91d1\u984d\u3001\u65e5\u4ed8\u3001\u30dc\u30fc\u30c9\u30d3\u30e5\u30fc\u3092\u5099\u3048\u305f\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u3002\u5404\u5546\u8ac7\u306f\u3001\u95a2\u9023\u3059\u308b\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001\u5951\u7d04\u306b\u7d10\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ru\">Pipelines \u0441 \u044d\u0442\u0430\u043f\u0430\u043c\u0438, \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u043c, \u043f\u0440\u0435\u0434\u043f\u043e\u043b\u0430\u0433\u0430\u0435\u043c\u043e\u0439 \u0441\u0443\u043c\u043c\u043e\u0439, \u0434\u0430\u0442\u0430\u043c\u0438 \u0438 board-\u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c. \u041a\u0430\u0436\u0434\u0430\u044f \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u043c \u0438 \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u043c\u0438 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n es\">Los <strong>Deals<\/strong> permiten organizar oportunidades comerciales por pipeline, etapa, propietario, valor estimado y fechas de seguimiento, vinculadas a la empresa y al contacto correspondientes. No est\u00e1n pensados como un CRM comercial avanzado, sino como una forma de mantener el seguimiento de cada oportunidad conectado al <strong>contexto operativo<\/strong> de esa cuenta: contratos, tickets, proyectos e historial relacionado.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\"><strong>Deals<\/strong> make it possible to organize sales opportunities by pipeline, stage, owner, estimated value and follow-up dates, linked to the relevant company and contact. They are not designed to work as an advanced sales CRM, but as a way to keep each opportunity connected to the account\u2019s <strong>operational context<\/strong>: contracts, tickets, projects and related history.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Les <strong>Deals<\/strong> permettent d\u2019organiser les opportunit\u00e9s commerciales par pipeline, \u00e9tape, propri\u00e9taire, valeur estim\u00e9e et dates de suivi, en les reliant \u00e0 l\u2019entreprise et au contact correspondants. Ils ne sont pas con\u00e7us comme un CRM commercial avanc\u00e9, mais comme un moyen de garder chaque opportunit\u00e9 connect\u00e9e au <strong>contexte op\u00e9rationnel<\/strong> du compte : contrats, tickets, projets et historique associ\u00e9.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\"><strong>Deals<\/strong>\u3067\u306f\u3001\u55b6\u696d\u6a5f\u4f1a\u3092\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u3001\u30b9\u30c6\u30fc\u30b8\u3001\u62c5\u5f53\u8005\u3001\u63a8\u5b9a\u91d1\u984d\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u65e5\u3054\u3068\u306b\u6574\u7406\u3057\u3001\u8a72\u5f53\u3059\u308b\u4f01\u696d\u3084\u9023\u7d61\u5148\u306b\u7d10\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u55b6\u696dCRM\u3068\u3057\u3066\u4f7f\u3046\u305f\u3081\u306e\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u5404\u5546\u8ac7\u3092\u305d\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u306e<strong>\u904b\u7528\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8<\/strong>\u3001\u3064\u307e\u308a\u5951\u7d04\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u95a2\u9023\u5c65\u6b74\u3068\u3064\u306a\u3052\u3066\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\"><strong>Deals<\/strong> \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0442 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u044b\u0432\u0430\u0442\u044c \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043f\u043e pipeline, \u044d\u0442\u0430\u043f\u0443, \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c\u0443, \u043f\u0440\u0435\u0434\u043f\u043e\u043b\u0430\u0433\u0430\u0435\u043c\u043e\u0439 \u0441\u0443\u043c\u043c\u0435 \u0438 \u0434\u0430\u0442\u0430\u043c \u043f\u043e\u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0445 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0439, \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u044f \u0438\u0445 \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 \u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u043c. \u041e\u043d\u0438 \u043d\u0435 \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u044b \u0434\u043b\u044f \u0437\u0430\u043c\u0435\u043d\u044b \u043f\u0440\u043e\u0434\u0432\u0438\u043d\u0443\u0442\u043e\u0439 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 CRM, \u0430 \u043f\u043e\u043c\u043e\u0433\u0430\u044e\u0442 \u0441\u043e\u0445\u0440\u0430\u043d\u044f\u0442\u044c \u043a\u0430\u0436\u0434\u0443\u044e \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0432 \u0441\u0432\u044f\u0437\u0438 \u0441 <strong>\u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c<\/strong> \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430: \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438, \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438, \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438 \u0438 \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0439 \u0438\u0441\u0442\u043e\u0440\u0438\u0435\u0439.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->  <!-- ON-PREMISE --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-deploy-card\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Quotes\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/quotes-itsm.webp\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->data-i18n-es=&#8221;Quotes&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-en=&#8221;Quotes&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-fr=&#8221;Quotes&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-ja=&#8221;Quotes&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-ru=&#8221;Quotes&#8221;><!-- [et_pb_line_break_holder] -->      Quotes<!-- [et_pb_line_break_holder] -->    <\/h3>\n<p><!-- [et_pb_line_break_holder] -->     <pee class=\"i18n es\">Propuestas y presupuestos a partir de plantillas, productos, macros y contenido reutilizable. Cada Quote queda asociado al Deal o contacto correspondiente.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n en\">Proposals and quotations created from templates, products, macros and reusable content. Each Quote is associated with the relevant Deal or contact.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n fr\">Propositions et devis cr\u00e9\u00e9s \u00e0 partir de mod\u00e8les, produits, macros et contenus r\u00e9utilisables. Chaque Quote est associ\u00e9 au Deal ou au contact correspondant.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ja\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u88fd\u54c1\u3001\u30de\u30af\u30ed\u3001\u518d\u5229\u7528\u53ef\u80fd\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3082\u3068\u306b\u63d0\u6848\u66f8\u3084\u898b\u7a4d\u3082\u308a\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u5404Quote\u306f\u3001\u8a72\u5f53\u3059\u308bDeal\u307e\u305f\u306f\u9023\u7d61\u5148\u306b\u7d10\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"i18n ru\">\u041f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0438 \u0441\u043c\u0435\u0442\u044b \u0441\u043e\u0437\u0434\u0430\u044e\u0442\u0441\u044f \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0448\u0430\u0431\u043b\u043e\u043d\u043e\u0432, \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432, \u043c\u0430\u043a\u0440\u043e\u0441\u043e\u0432 \u0438 \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u043c\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u0430. \u041a\u0430\u0436\u0434\u044b\u0439 Quote \u0441\u0432\u044f\u0437\u0430\u043d \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u043c Deal \u0438\u043b\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u043c.<\/pee><!-- [et_pb_line_break_holder] -->    <!-- [et_pb_line_break_holder] -->    <pee class=\"i18n es\"><strong>Quotes<\/strong> permite crear propuestas y presupuestos a partir de plantillas, productos, macros y contenido reutilizable, vinculados a un Deal o a un contacto. Esto facilita que las propuestas del equipo comercial tengan un <strong>formato consistente<\/strong> y queden asociadas a la oportunidad de la que forman parte, sin depender de documentos sueltos o correos sin vincular.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\"><strong>Quotes<\/strong> makes it possible to create proposals and quotations from templates, products, macros and reusable content, linked to a Deal or contact. This helps the sales team keep proposals in a <strong>consistent format<\/strong> and connected to the opportunity they belong to, without relying on loose documents or unlinked emails.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\"><strong>Quotes<\/strong> permet de cr\u00e9er des propositions et devis \u00e0 partir de mod\u00e8les, produits, macros et contenus r\u00e9utilisables, li\u00e9s \u00e0 un Deal ou \u00e0 un contact. Cela aide l\u2019\u00e9quipe commerciale \u00e0 conserver un <strong>format coh\u00e9rent<\/strong> pour ses propositions et \u00e0 les associer \u00e0 l\u2019opportunit\u00e9 correspondante, sans d\u00e9pendre de documents isol\u00e9s ou d\u2019emails non li\u00e9s.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\"><strong>Quotes<\/strong>\u3067\u306f\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u88fd\u54c1\u3001\u30de\u30af\u30ed\u3001\u518d\u5229\u7528\u53ef\u80fd\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3082\u3068\u306b\u3001Deal\u307e\u305f\u306f\u9023\u7d61\u5148\u306b\u7d10\u4ed8\u3044\u305f\u63d0\u6848\u66f8\u3084\u898b\u7a4d\u3082\u308a\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u63d0\u6848\u3092<strong>\u4e00\u8cab\u3057\u305f\u30d5\u30a9\u30fc\u30de\u30c3\u30c8<\/strong>\u3067\u7ba1\u7406\u3057\u3001\u95a2\u9023\u3059\u308b\u5546\u8ac7\u3068\u7d50\u3073\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u5358\u72ec\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3084\u7d10\u4ed8\u3044\u3066\u3044\u306a\u3044\u30e1\u30fc\u30eb\u306b\u4f9d\u5b58\u3059\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\"><strong>Quotes<\/strong> \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0438 \u0441\u043c\u0435\u0442\u044b \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0448\u0430\u0431\u043b\u043e\u043d\u043e\u0432, \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432, \u043c\u0430\u043a\u0440\u043e\u0441\u043e\u0432 \u0438 \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u043c\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u0430, \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u044f \u0438\u0445 \u0441 Deal \u0438\u043b\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u043c. \u042d\u0442\u043e \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u0438\u0432\u0430\u0442\u044c <strong>\u0435\u0434\u0438\u043d\u044b\u0439 \u0444\u043e\u0440\u043c\u0430\u0442<\/strong> \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0439 \u0438 \u043f\u0440\u0438\u0432\u044f\u0437\u044b\u0432\u0430\u0442\u044c \u0438\u0445 \u043a \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u0439 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438, \u043d\u0435 \u043f\u043e\u043b\u0430\u0433\u0430\u044f\u0441\u044c \u043d\u0430 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0435 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u044b \u0438\u043b\u0438 \u043d\u0435\u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0435 \u043f\u0438\u0441\u044c\u043c\u0430.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;100px||0px||false|false&#8221; custom_padding=&#8221;100px||0px||false|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#eaeaea&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:750px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-b\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Captaci\u00f3n y comunicaci\u00f3n con clientes conectadas al CRM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;Lead capture and customer communication connected to the CRM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Capture de contacts et communication client connect\u00e9es au CRM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;CRM\u3068\u9023\u643a\u3057\u305f\u30ea\u30fc\u30c9\u7372\u5f97\u3068\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u0421\u0431\u043e\u0440 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432 \u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u044f \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0435 \u0441 CRM&#8221;><!-- [et_pb_line_break_holder] -->    Lead capture and customer communication connected to the CRM<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">La captaci\u00f3n de contactos y la comunicaci\u00f3n con clientes tambi\u00e9n forman parte del contexto operativo. Por eso, Pandora ITSM conecta formularios, workflows, campa\u00f1as de email y comunicaciones con la base de contactos, evitando que los datos de entrada se queden aislados fuera del CRM. Gestionar los <a target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/es\/canales-de-comunicacion-con-los-clientes\/\">canales de comunicaci\u00f3n con los clientes<\/a> desde el mismo entorno donde viven los tickets y contratos reduce la dispersi\u00f3n y facilita el seguimiento.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Lead capture and customer communication are also part of the operational context. That is why Pandora ITSM connects forms, workflows, email campaigns and communications with the contact database, preventing incoming data from staying isolated outside the CRM. Managing <a  href=\"https:\/\/pandorafms.com\/blog\/customer-communication-channels\/\">customer communication channels<\/a> from the same environment where tickets and contracts live reduces fragmentation and makes follow-up easier.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">La capture de contacts et la communication client font aussi partie du contexte op\u00e9rationnel. C\u2019est pourquoi Pandora ITSM connecte formulaires, workflows, campagnes email et communications \u00e0 la base de contacts, afin d\u2019\u00e9viter que les donn\u00e9es entrantes restent isol\u00e9es en dehors du CRM. G\u00e9rer les <a  href=\"https:\/\/pandorafms.com\/blog\/customer-communication-channels\/\">canaux de communication avec les clients<\/a> depuis le m\u00eame environnement que les tickets et les contrats r\u00e9duit la dispersion et facilite le suivi.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">\u30ea\u30fc\u30c9\u7372\u5f97\u3068\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3082\u3001\u904b\u7528\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u4e00\u90e8\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001Pandora ITSM\u306f\u30d5\u30a9\u30fc\u30e0\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30e1\u30fc\u30eb\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u9023\u7d61\u5148\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3068\u9023\u643a\u3057\u3001\u5165\u529b\u30c7\u30fc\u30bf\u304cCRM\u306e\u5916\u306b\u5206\u65ad\u3055\u308c\u308b\u3053\u3068\u3092\u9632\u304e\u307e\u3059\u3002\u30c1\u30b1\u30c3\u30c8\u3084\u5951\u7d04\u3068\u540c\u3058\u74b0\u5883\u3067<a href=\"https:\/\/pandorafms.com\/blog\/customer-communication-channels\/\">\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb<\/a>\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u60c5\u5831\u306e\u5206\u6563\u3092\u6e1b\u3089\u3057\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u9032\u3081\u3084\u3059\u304f\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">\u0421\u0431\u043e\u0440 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432 \u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u044f \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0442\u0430\u043a\u0436\u0435 \u044f\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u0447\u0430\u0441\u0442\u044c\u044e \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0430. \u041f\u043e\u044d\u0442\u043e\u043c\u0443 Pandora ITSM \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0435\u0442 \u0444\u043e\u0440\u043c\u044b, workflows, email-\u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0438 \u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438 \u0441 \u0431\u0430\u0437\u043e\u0439 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432, \u0447\u0442\u043e\u0431\u044b \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u043d\u0435 \u043e\u0441\u0442\u0430\u0432\u0430\u043b\u0438\u0441\u044c \u0438\u0437\u043e\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u043c\u0438 \u0437\u0430 \u043f\u0440\u0435\u0434\u0435\u043b\u0430\u043c\u0438 CRM. \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 <a href=\"https:\/\/pandorafms.com\/blog\/customer-communication-channels\/\">\u043a\u0430\u043d\u0430\u043b\u0430\u043c\u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438<\/a> \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0441\u0440\u0435\u0434\u0435, \u0433\u0434\u0435 \u043d\u0430\u0445\u043e\u0434\u044f\u0442\u0441\u044f \u0442\u0438\u043a\u0435\u0442\u044b \u0438 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0441\u043d\u0438\u0436\u0430\u0435\u0442 \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0434\u0430\u043d\u043d\u044b\u0445 \u0438 \u0443\u043f\u0440\u043e\u0449\u0430\u0435\u0442 \u043f\u043e\u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0435 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u0435.<\/pee>  <!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div class=\"pfms-crm-tabs\" data-autoplay=\"true\" data-delay=\"8000\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-crm-tabs__nav\" role=\"tablist\" aria-label=\"Pandora ITSM CRM features\" data-i18n-aria-label-es=\"Funciones del CRM de Pandora ITSM\" data-i18n-aria-label-en=\"Pandora ITSM CRM features\" data-i18n-aria-label-fr=\"Fonctions du CRM de Pandora ITSM\" data-i18n-aria-label-ja=\"Pandora ITSM CRM\u306e\u6a5f\u80fd\" data-i18n-aria-label-ru=\"\u0424\u0443\u043d\u043a\u0446\u0438\u0438 CRM \u0432 Pandora ITSM\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"pfms-crm-tabs__item is-active\" role=\"tab\" tabindex=\"0\" aria-selected=\"true\" data-tab=\"0\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__heading\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->            data-i18n-es=&#8221;Formularios web&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-en=&#8221;Web forms&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-fr=&#8221;Formulaires web&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ja=&#8221;Web\u30d5\u30a9\u30fc\u30e0&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ru=&#8221;\u0412\u0435\u0431-\u0444\u043e\u0440\u043c\u044b&#8221;><!-- [et_pb_line_break_holder] -->            Web forms<!-- [et_pb_line_break_holder] -->        <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <span class=\"pfms-crm-tabs__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->        <\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__body\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pfms-crm-tabs__body-inner\"><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n es\">Capturan contactos desde la web y los registran directamente en Pandora ITSM. Si el email ya existe en la base, se actualiza el contacto en lugar de crear uno duplicado.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n en\">Capture contacts from the website and register them directly in Pandora ITSM. If the email already exists in the database, the contact is updated instead of creating a duplicate.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n fr\">Capturent les contacts depuis le site web et les enregistrent directement dans Pandora ITSM. Si l\u2019email existe d\u00e9j\u00e0 dans la base, le contact est mis \u00e0 jour au lieu de cr\u00e9er un doublon.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ja\">Web\u30b5\u30a4\u30c8\u304b\u3089\u9023\u7d61\u5148\u3092\u53d6\u5f97\u3057\u3001Pandora ITSM\u306b\u76f4\u63a5\u767b\u9332\u3057\u307e\u3059\u3002\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u3059\u3067\u306b\u5b58\u5728\u3059\u308b\u5834\u5408\u306f\u3001\u91cd\u8907\u3092\u4f5c\u6210\u305b\u305a\u306b\u65e2\u5b58\u306e\u9023\u7d61\u5148\u3092\u66f4\u65b0\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ru\">\u0421\u043e\u0431\u0438\u0440\u0430\u044e\u0442 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b \u0441 \u0441\u0430\u0439\u0442\u0430 \u0438 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u0443\u044e\u0442 \u0438\u0445 \u043d\u0430\u043f\u0440\u044f\u043c\u0443\u044e \u0432 Pandora ITSM. \u0415\u0441\u043b\u0438 email \u0443\u0436\u0435 \u0435\u0441\u0442\u044c \u0432 \u0431\u0430\u0437\u0435, \u043a\u043e\u043d\u0442\u0430\u043a\u0442 \u043e\u0431\u043d\u043e\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0432\u043c\u0435\u0441\u0442\u043e \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0434\u0443\u0431\u043b\u0438\u043a\u0430\u0442\u0430.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"pfms-crm-tabs__progress\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->            <span><\/span><!-- [et_pb_line_break_holder] -->          <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"pfms-crm-tabs__item\" role=\"tab\" tabindex=\"-1\" aria-selected=\"false\" data-tab=\"1\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__heading\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->            data-i18n-es=&#8221;Workflows de contactos&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-en=&#8221;Contact workflows&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-fr=&#8221;Workflows de contacts&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ja=&#8221;\u9023\u7d61\u5148\u30ef\u30fc\u30af\u30d5\u30ed\u30fc&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ru=&#8221;Workflows \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432&#8221;><!-- [et_pb_line_break_holder] -->            Contact workflows<!-- [et_pb_line_break_holder] -->        <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <span class=\"pfms-crm-tabs__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->        <\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__body\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pfms-crm-tabs__body-inner\"><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n es\">Permiten activar acciones a partir de condiciones: asignar a un comercial, crear una tarea de seguimiento, enviar un email autom\u00e1tico o actualizar datos del contacto.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n en\">Trigger actions based on conditions: assign a sales owner, create a follow-up task, send an automatic email or update contact data.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n fr\">Permettent de d\u00e9clencher des actions selon des conditions : attribuer un commercial, cr\u00e9er une t\u00e2che de suivi, envoyer un email automatique ou mettre \u00e0 jour les donn\u00e9es du contact.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ja\">\u6761\u4ef6\u306b\u5fdc\u3058\u3066\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u5272\u308a\u5f53\u3066\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30bf\u30b9\u30af\u306e\u4f5c\u6210\u3001\u81ea\u52d5\u30e1\u30fc\u30eb\u9001\u4fe1\u3001\u9023\u7d61\u5148\u30c7\u30fc\u30bf\u306e\u66f4\u65b0\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ru\">\u0417\u0430\u043f\u0443\u0441\u043a\u0430\u044e\u0442 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u0439: \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0430, \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0437\u0430\u0434\u0430\u0447\u0438 \u0434\u043b\u044f \u043f\u043e\u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0433\u043e \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430, \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e email \u0438\u043b\u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u0430\u043d\u043d\u044b\u0445 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"pfms-crm-tabs__progress\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->            <span><\/span><!-- [et_pb_line_break_holder] -->          <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"pfms-crm-tabs__item\" role=\"tab\" tabindex=\"-1\" aria-selected=\"false\" data-tab=\"2\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__heading\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->            data-i18n-es=&#8221;Campa\u00f1as y listas&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-en=&#8221;Campaigns and lists&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-fr=&#8221;Campagnes et listes&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ja=&#8221;\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3068\u30ea\u30b9\u30c8&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ru=&#8221;\u041a\u0430\u043c\u043f\u0430\u043d\u0438\u0438 \u0438 \u0441\u043f\u0438\u0441\u043a\u0438&#8221;><!-- [et_pb_line_break_holder] -->            Campaigns and lists<!-- [et_pb_line_break_holder] -->        <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <span class=\"pfms-crm-tabs__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->        <\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__body\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pfms-crm-tabs__body-inner\"><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n es\">Plantillas, listas est\u00e1ticas y din\u00e1micas, servidores de env\u00edo configurables y m\u00e9tricas registradas como aperturas, clics y rebotes.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n en\">Templates, static and dynamic lists, configurable sending servers and recorded metrics such as opens, clicks and bounces.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n fr\">Mod\u00e8les, listes statiques et dynamiques, serveurs d\u2019envoi configurables et m\u00e9triques enregistr\u00e9es comme les ouvertures, clics et rebonds.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ja\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u9759\u7684\u30ea\u30b9\u30c8\u3068\u52d5\u7684\u30ea\u30b9\u30c8\u3001\u8a2d\u5b9a\u53ef\u80fd\u306a\u9001\u4fe1\u30b5\u30fc\u30d0\u30fc\u3001\u958b\u5c01\u3001\u30af\u30ea\u30c3\u30af\u3001\u30d0\u30a6\u30f3\u30b9\u306a\u3069\u306e\u8a18\u9332\u6e08\u307f\u30e1\u30c8\u30ea\u30af\u30b9\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ru\">\u0428\u0430\u0431\u043b\u043e\u043d\u044b, \u0441\u0442\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0438 \u0434\u0438\u043d\u0430\u043c\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0441\u043f\u0438\u0441\u043a\u0438, \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u0441\u0435\u0440\u0432\u0435\u0440\u044b \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438 \u0438 \u043c\u0435\u0442\u0440\u0438\u043a\u0438, \u0442\u0430\u043a\u0438\u0435 \u043a\u0430\u043a \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u044f, \u043a\u043b\u0438\u043a\u0438 \u0438 \u043e\u0442\u043a\u0430\u0437\u044b \u0434\u043e\u0441\u0442\u0430\u0432\u043a\u0438.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"pfms-crm-tabs__progress\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->            <span><\/span><!-- [et_pb_line_break_holder] -->          <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"pfms-crm-tabs__item\" role=\"tab\" tabindex=\"-1\" aria-selected=\"false\" data-tab=\"3\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__heading\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->            data-i18n-es=&#8221;Email desde Google Workspace&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-en=&#8221;Email from Google Workspace&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-fr=&#8221;Email depuis Google Workspace&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ja=&#8221;Google Workspace\u304b\u3089\u306e\u30e1\u30fc\u30eb\u9001\u4fe1&#8221;<!-- [et_pb_line_break_holder] -->            data-i18n-ru=&#8221;Email \u0438\u0437 Google Workspace&#8221;><!-- [et_pb_line_break_holder] -->            Email from Google Workspace<!-- [et_pb_line_break_holder] -->        <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <span class=\"pfms-crm-tabs__icon\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->          <span><\/span><!-- [et_pb_line_break_holder] -->        <\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__body\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pfms-crm-tabs__body-inner\"><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n es\">Permite enviar correos desde el CRM y vincular esas comunicaciones a contactos, compa\u00f1\u00edas o Deals, de forma que el historial de email queda asociado a la cuenta correspondiente.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n en\">Send emails from the CRM and link those communications to contacts, companies or Deals, so the email history stays associated with the right account.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n fr\">Permet d\u2019envoyer des emails depuis le CRM et de relier ces communications \u00e0 des contacts, entreprises ou Deals, afin que l\u2019historique email reste associ\u00e9 au compte correspondant.<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ja\">CRM\u304b\u3089\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u3001\u305d\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u9023\u7d61\u5148\u3001\u4f01\u696d\u3001Deals\u306b\u7d10\u4ed8\u3051\u308b\u3053\u3068\u3067\u3001\u30e1\u30fc\u30eb\u5c65\u6b74\u3092\u8a72\u5f53\u3059\u308b\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3066\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->          <pee class=\"i18n ru\">\u041f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c emails \u0438\u0437 CRM \u0438 \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0442\u044c \u044d\u0442\u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438 \u0441 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430\u043c\u0438, \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u043c\u0438 \u0438\u043b\u0438 Deals, \u0447\u0442\u043e\u0431\u044b \u0438\u0441\u0442\u043e\u0440\u0438\u044f \u043f\u0435\u0440\u0435\u043f\u0438\u0441\u043a\u0438 \u043e\u0441\u0442\u0430\u0432\u0430\u043b\u0430\u0441\u044c \u043f\u0440\u0438\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0439 \u043a \u043d\u0443\u0436\u043d\u043e\u043c\u0443 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"pfms-crm-tabs__progress\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] -->            <span><\/span><!-- [et_pb_line_break_holder] -->          <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-crm-tabs__visuals\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pfms-crm-tabs__visual is-active\" role=\"tabpanel\" data-panel=\"0\"><!-- [et_pb_line_break_holder] -->      <img src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM web forms interface\" data-i18n-alt-es=\"Interfaz de formularios web de Pandora ITSM\" data-i18n-alt-en=\"Pandora ITSM web forms interface\" data-i18n-alt-fr=\"Interface des formulaires web de Pandora ITSM\" data-i18n-alt-ja=\"Pandora ITSM\u306eWeb\u30d5\u30a9\u30fc\u30e0\u753b\u9762\" data-i18n-alt-ru=\"\u0418\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441 \u0432\u0435\u0431-\u0444\u043e\u0440\u043c Pandora ITSM\" loading=\"lazy\" decoding=\"async\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/formulario-itsm.png\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__placeholder\"><!-- [et_pb_line_break_holder] -->        <span class=\"i18n es\">Vista de Formularios web<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n en\">Web forms view<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n fr\">Vue des formulaires web<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ja\">Web\u30d5\u30a9\u30fc\u30e0\u30d3\u30e5\u30fc<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ru\">\u0412\u0438\u0434 \u0432\u0435\u0431-\u0444\u043e\u0440\u043c<\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pfms-crm-tabs__visual\" role=\"tabpanel\" data-panel=\"1\" hidden><!-- [et_pb_line_break_holder] -->      <img src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM contact workflows interface\" data-i18n-alt-es=\"Interfaz de workflows de contactos de Pandora ITSM\" data-i18n-alt-en=\"Pandora ITSM contact workflows interface\" data-i18n-alt-fr=\"Interface des workflows de contacts de Pandora ITSM\" data-i18n-alt-ja=\"Pandora ITSM\u306e\u9023\u7d61\u5148\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u753b\u9762\" data-i18n-alt-ru=\"\u0418\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441 workflows \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432 \u0432 Pandora ITSM\" loading=\"lazy\" decoding=\"async\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/workflow-itsm.png\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__placeholder\"><!-- [et_pb_line_break_holder] -->        <span class=\"i18n es\">Vista de Workflows de contactos<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n en\">Contact workflows view<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n fr\">Vue des workflows de contacts<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ja\">\u9023\u7d61\u5148\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30d3\u30e5\u30fc<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ru\">\u0412\u0438\u0434 workflows \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432<\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pfms-crm-tabs__visual\" role=\"tabpanel\" data-panel=\"2\" hidden><!-- [et_pb_line_break_holder] -->      <img src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM campaigns and lists interface\" data-i18n-alt-es=\"Interfaz de campa\u00f1as y listas de Pandora ITSM\" data-i18n-alt-en=\"Pandora ITSM campaigns and lists interface\" data-i18n-alt-fr=\"Interface des campagnes et listes de Pandora ITSM\" data-i18n-alt-ja=\"Pandora ITSM\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3068\u30ea\u30b9\u30c8\u753b\u9762\" data-i18n-alt-ru=\"\u0418\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441 \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0439 \u0438 \u0441\u043f\u0438\u0441\u043a\u043e\u0432 Pandora ITSM\" loading=\"lazy\" decoding=\"async\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/campanas-itsm.png\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__placeholder\"><!-- [et_pb_line_break_holder] -->        <span class=\"i18n es\">Vista de Campa\u00f1as y listas<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n en\">Campaigns and lists view<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n fr\">Vue des campagnes et listes<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ja\">\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3068\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ru\">\u0412\u0438\u0434 \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0439 \u0438 \u0441\u043f\u0438\u0441\u043a\u043e\u0432<\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pfms-crm-tabs__visual\" role=\"tabpanel\" data-panel=\"3\" hidden><!-- [et_pb_line_break_holder] -->      <img src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM email from Google Workspace interface\" data-i18n-alt-es=\"Interfaz de email desde Google Workspace de Pandora ITSM\" data-i18n-alt-en=\"Pandora ITSM email from Google Workspace interface\" data-i18n-alt-fr=\"Interface email depuis Google Workspace de Pandora ITSM\" data-i18n-alt-ja=\"Pandora ITSM\u306eGoogle Workspace\u30e1\u30fc\u30eb\u753b\u9762\" data-i18n-alt-ru=\"\u0418\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441 email \u0438\u0437 Google Workspace \u0432 Pandora ITSM\" loading=\"lazy\" decoding=\"async\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/email-google.png\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-crm-tabs__placeholder\"><!-- [et_pb_line_break_holder] -->        <span class=\"i18n es\">Vista de Email desde Google Workspace<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n en\">Email from Google Workspace view<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n fr\">Vue email depuis Google Workspace<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ja\">Google Workspace\u30e1\u30fc\u30eb\u30d3\u30e5\u30fc<\/span><!-- [et_pb_line_break_holder] -->        <span class=\"i18n ru\">\u0412\u0438\u0434 email \u0438\u0437 Google Workspace<\/span><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"margin-top:40px;\"><!-- [et_pb_line_break_holder] --><pee class=\"tiny-b i18n es\">El seguimiento de interacciones puede asociarse a contactos identificados seg\u00fan la configuraci\u00f3n t\u00e9cnica, las cookies y el consentimiento aplicables.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"tiny-b i18n en\">Interaction tracking can be associated with identified contacts depending on the applicable technical configuration, cookies and consent.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"tiny-b i18n fr\">Le suivi des interactions peut \u00eatre associ\u00e9 \u00e0 des contacts identifi\u00e9s selon la configuration technique, les cookies et le consentement applicables.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"tiny-b i18n ja\">\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u8ffd\u8de1\u306f\u3001\u9069\u7528\u3055\u308c\u308b\u6280\u8853\u8a2d\u5b9a\u3001Cookie\u3001\u540c\u610f\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u3001\u8b58\u5225\u3055\u308c\u305f\u9023\u7d61\u5148\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"tiny-b i18n ru\">\u041e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0439 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u0441\u0432\u044f\u0437\u0430\u043d\u043e \u0441 \u0438\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u0446\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u043c\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430\u043c\u0438 \u0432 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u0438 \u043e\u0442 \u043f\u0440\u0438\u043c\u0435\u043d\u0438\u043c\u044b\u0445 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u043d\u0430\u0441\u0442\u0440\u043e\u0435\u043a, cookies \u0438 \u0441\u043e\u0433\u043b\u0430\u0441\u0438\u044f.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->.pfms-crm-tabs,.pfms-crm-tabs *{box-sizing:border-box;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs{display:grid;grid-template-columns:minmax(320px,.39fr) minmax(0,.61fr);gap:20px;width:100%;align-items:stretch;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__nav{display:flex;flex-direction:column;gap:10px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__item{position:relative;width:100%;padding:20px 30px;overflow:hidden;background:#fff;border:1px solid #ededed;border-radius:10px;box-shadow:0 6px 20px rgba(24,24,24,.035);cursor:pointer;outline:none;transition:border-color .25s ease,box-shadow .25s ease,transform .25s ease;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__item:hover{border-color:#d9d9d9;transform:translateY(-1px);}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__item:focus-visible{border-color:#32a2ff;box-shadow:0 0 0 3px rgba(50,162,255,.18);}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__item.is-active{border-color:rgba(50,162,255,.35);box-shadow:0 10px 30px rgba(24,24,24,.07);}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__heading{display:flex;align-items:center;gap:18px;min-height:34px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs .pfms-crm-tabs__heading .h3-b{flex:1;margin:0;padding:0;font-size:clamp(18px,1.25vw,21px);line-height:1.2em;}<!-- 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-->.pfms-crm-tabs__placeholder{display:flex;align-items:center;justify-content:center;width:100%;height:100%;min-height:340px;padding:30px;background:#fff;border:1px dashed #cfcfcf;border-radius:10px;color:#777;text-align:center;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__placeholder span{display:block;padding:12px 20px;background:#eef7ff;border-radius:40px;color:#267fc6;font-size:15px;line-height:1.4em;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media(max-width:980px){<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs{grid-template-columns:1fr;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__visuals{min-height:clamp(340px,65vw,560px);}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__visual{padding:clamp(20px,5vw,40px);}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media(max-width:767px){<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs{gap:16px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__nav{gap:10px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__item{padding:20px;border-radius:16px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__heading{gap:14px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs .pfms-crm-tabs__heading .h3-b{font-size:18px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__icon{flex-basis:30px;width:30px;height:30px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__body-inner{padding-top:15px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__body p{font-size:14px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__progress{margin-top:18px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__visuals{min-height:clamp(280px,78vw,430px);border-radius:18px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__visual{padding:14px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__visual img,.pfms-crm-tabs__placeholder{border-radius:14px;}<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__placeholder{min-height:240px;}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media(prefers-reduced-motion:reduce){<!-- [et_pb_line_break_holder] -->.pfms-crm-tabs__item,.pfms-crm-tabs__icon,.pfms-crm-tabs__icon span,.pfms-crm-tabs__body,.pfms-crm-tabs__visual{transition:none;}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->document.addEventListener(\"DOMContentLoaded\",function(){<!-- [et_pb_line_break_holder] -->document.querySelectorAll(\".pfms-crm-tabs\").forEach(function(component,componentIndex){<!-- [et_pb_line_break_holder] -->const 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-->component.addEventListener(\"focusout\",function(){<!-- [et_pb_line_break_holder] -->window.setTimeout(function(){<!-- [et_pb_line_break_holder] -->if(!component.contains(document.activeElement))resumeTimer();<!-- [et_pb_line_break_holder] -->},0);<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->document.addEventListener(\"visibilitychange\",function(){<!-- [et_pb_line_break_holder] -->if(document.hidden)pauseTimer();<!-- [et_pb_line_break_holder] -->else if(!component.matches(\":hover\")&&!component.contains(document.activeElement))resumeTimer();<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->activateTab(0,false);<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Equipos que gestionan clientes y soportes&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;100px|20px|100px|20px|true|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:600px;\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->      data-i18n-es=&#8221;Pensado para equipos que gestionan cliente y soporte a la vez&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-en=&#8221;Built for teams managing customers and support together&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-fr=&#8221;Pens\u00e9 pour les \u00e9quipes qui g\u00e8rent clients et support en m\u00eame temps&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-ja=&#8221;\u9867\u5ba2\u7ba1\u7406\u3068\u30b5\u30dd\u30fc\u30c8\u3092\u540c\u6642\u306b\u884c\u3046\u30c1\u30fc\u30e0\u5411\u3051&#8221;<!-- [et_pb_line_break_holder] -->      data-i18n-ru=&#8221;\u0414\u043b\u044f \u043a\u043e\u043c\u0430\u043d\u0434, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u044e\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439&#8221;><!-- [et_pb_line_break_holder] -->      Built for teams managing customers and support together<!-- [et_pb_line_break_holder] -->  <\/h2>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:800px;\"><!-- [et_pb_line_break_holder] -->  <pee class=\"sub2-w i18n es\">El CRM de Pandora ITSM encaja especialmente en organizaciones donde soporte, operaciones, ventas t\u00e9cnicas o gesti\u00f3n de cuentas necesitan compartir informaci\u00f3n sobre clientes, contratos, tickets, proyectos y oportunidades sin tener que buscar datos en herramientas aisladas.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"sub2-w i18n en\">Pandora ITSM CRM is especially useful for organizations where support, operations, technical sales or account management teams need to share information about customers, contracts, tickets, projects and opportunities without searching across isolated tools.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"sub2-w i18n fr\">Le CRM de Pandora ITSM s\u2019int\u00e8gre particuli\u00e8rement bien dans les organisations o\u00f9 les \u00e9quipes support, op\u00e9rations, ventes techniques ou gestion de comptes doivent partager des informations sur clients, contrats, tickets, projets et opportunit\u00e9s sans chercher les donn\u00e9es dans des outils isol\u00e9s.<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"sub2-w i18n ja\">Pandora ITSM\u306eCRM\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u904b\u7528\u3001\u6280\u8853\u55b6\u696d\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u7ba1\u7406\u306e\u5404\u30c1\u30fc\u30e0\u304c\u3001\u9867\u5ba2\u3001\u5951\u7d04\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u5546\u8ac7\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u5206\u65ad\u3055\u308c\u305f\u30c4\u30fc\u30eb\u9593\u3067\u63a2\u3059\u3053\u3068\u306a\u304f\u5171\u6709\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u7d44\u7e54\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->  <pee class=\"sub2-w i18n ru\">CRM \u0432 Pandora ITSM \u043e\u0441\u043e\u0431\u0435\u043d\u043d\u043e \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0442 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f\u043c, \u0433\u0434\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435, \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c \u043a\u043e\u043c\u0430\u043d\u0434\u0430\u043c, \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u043c \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u043c \u0438\u043b\u0438 account management \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u043e\u0431\u043c\u0435\u043d\u0438\u0432\u0430\u0442\u044c\u0441\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0435\u0439 \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u0445, \u0442\u0438\u043a\u0435\u0442\u0430\u0445, \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u0445 \u0438 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044f\u0445 \u0431\u0435\u0437 \u043f\u043e\u0438\u0441\u043a\u0430 \u0434\u0430\u043d\u043d\u044b\u0445 \u0432 \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u044b\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u0445.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;50px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||20px|false|false&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#47415b&#8221; global_colors_info=&#8221;{}&#8221; border_color_left__hover_enabled=&#8221;off|hover&#8221; border_color_left__hover=&#8221;#eaeaea&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/10\/optimizacion-w-ic.png&#8221; alt=&#8221;optimizacion-w-ic&#8221; title_text=&#8221;optimizacion-w-ic&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;64px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<pee class=\"h4-w i18n es\">Equipos de soporte y service desk<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n en\">Support and service desk teams<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n fr\">\u00c9quipes support et service desk<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ja\">\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u3068\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ru\">\u041a\u043e\u043c\u0430\u043d\u0434\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 service desk<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n es\">Acceden al contexto operativo del cliente dentro del mismo entorno donde gestionan los tickets.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n en\">Access the customer\u2019s operational context in the same environment where they manage tickets.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n fr\">Acc\u00e8dent au contexte op\u00e9rationnel du client dans le m\u00eame environnement que celui utilis\u00e9 pour g\u00e9rer les tickets.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ja\">\u30c1\u30b1\u30c3\u30c8\u3092\u7ba1\u7406\u3059\u308b\u540c\u3058\u74b0\u5883\u5185\u3067\u3001\u9867\u5ba2\u306e\u904b\u7528\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ru\">\u041f\u043e\u043b\u0443\u0447\u0430\u044e\u0442 \u0434\u043e\u0441\u0442\u0443\u043f \u043a \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u043c\u0443 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0441\u0440\u0435\u0434\u0435, \u0433\u0434\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u044e\u0442 \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438.<\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||20px|false|false&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#47415b&#8221; global_colors_info=&#8221;{}&#8221; border_color_left__hover=&#8221;#29c4a9&#8243; border_color_left__hover_enabled=&#8221;off|desktop&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/02\/jefatura-ic-w.png&#8221; alt=&#8221;jefatura-ic-w&#8221; title_text=&#8221;jefatura-ic-w&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;64px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<pee class=\"h4-w i18n es\">Workflows de contactos<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n en\">Contact workflows<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n fr\">Workflows de contacts<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ja\">\u9023\u7d61\u5148\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ru\">Workflows \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n es\">Permiten activar acciones a partir de condiciones: asignar un comercial, crear una tarea de seguimiento, enviar un email autom\u00e1tico o actualizar datos del contacto.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n en\">Trigger actions based on conditions: assign a sales owner, create a follow-up task, send an automatic email or update contact data.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n fr\">Permettent de d\u00e9clencher des actions selon des conditions : attribuer un commercial, cr\u00e9er une t\u00e2che de suivi, envoyer un email automatique ou mettre \u00e0 jour les donn\u00e9es du contact.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ja\">\u6761\u4ef6\u306b\u5fdc\u3058\u3066\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u5272\u308a\u5f53\u3066\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30bf\u30b9\u30af\u306e\u4f5c\u6210\u3001\u81ea\u52d5\u30e1\u30fc\u30eb\u9001\u4fe1\u3001\u9023\u7d61\u5148\u30c7\u30fc\u30bf\u306e\u66f4\u65b0\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ru\">\u0417\u0430\u043f\u0443\u0441\u043a\u0430\u044e\u0442 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u0439: \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0430, \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0437\u0430\u0434\u0430\u0447\u0438 \u0434\u043b\u044f \u043f\u043e\u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0433\u043e \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430, \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e email \u0438\u043b\u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u0430\u043d\u043d\u044b\u0445 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430.<\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||20px|false|false&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#47415b&#8221; global_colors_info=&#8221;{}&#8221; border_color_left__hover=&#8221;#29c4a9&#8243; border_color_left__hover_enabled=&#8221;off|desktop&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2025\/10\/documentacion-ic-w.png&#8221; alt=&#8221;documentacion-ic-w&#8221; title_text=&#8221;documentacion-ic-w&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;64px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<pee class=\"h4-w i18n es\">Empresas de servicios tecnol\u00f3gicos<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n en\">Technology service providers<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n fr\">Entreprises de services technologiques<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ja\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30b5\u30fc\u30d3\u30b9\u4f01\u696d<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ru\">\u041f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u0443\u0441\u043b\u0443\u0433<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n es\">Mantienen contratos, proyectos, oportunidades y soporte del cliente conectados en una sola plataforma.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n en\">Keep customer contracts, projects, opportunities and support connected in a single platform.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n fr\">Gardent contrats, projets, opportunit\u00e9s et support client connect\u00e9s dans une seule plateforme.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ja\">\u9867\u5ba2\u306e\u5951\u7d04\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u5546\u8ac7\u3001\u30b5\u30dd\u30fc\u30c8\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3064\u306a\u304e\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ru\">\u041e\u0431\u044a\u0435\u0434\u0438\u043d\u044f\u044e\u0442 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u043f\u0440\u043e\u0435\u043a\u0442\u044b, \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u043d\u0430 \u043e\u0434\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435.<\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||20px|false|false&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#47415b&#8221; global_colors_info=&#8221;{}&#8221; border_color_left__hover=&#8221;#29c4a9&#8243; border_color_left__hover_enabled=&#8221;off|desktop&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/02\/creacion-personalizada-ic-w.png&#8221; alt=&#8221;creacion-personalizada-ic-w&#8221; title_text=&#8221;creacion-personalizada-ic-w&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;64px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<pee class=\"h4-w i18n es\">Email desde Google Workspace<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n en\">Email from Google Workspace<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n fr\">Email depuis Google Workspace<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ja\">Google Workspace\u304b\u3089\u306e\u30e1\u30fc\u30eb\u9001\u4fe1<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"h4-w i18n ru\">Email \u0438\u0437 Google Workspace<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n es\">Permite enviar correos desde el CRM y vincular esas comunicaciones a contactos, compa\u00f1\u00edas o Deals, de forma que el historial de email queda asociado a la cuenta correspondiente.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n en\">Send emails from the CRM and link those communications to contacts, companies or Deals, so the email history stays associated with the right account.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n fr\">Permet d\u2019envoyer des emails depuis le CRM et de relier ces communications \u00e0 des contacts, entreprises ou Deals, afin que l\u2019historique email reste associ\u00e9 au compte correspondant.<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ja\">CRM\u304b\u3089\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u3001\u305d\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u9023\u7d61\u5148\u3001\u4f01\u696d\u3001Deals\u306b\u7d10\u4ed8\u3051\u308b\u3053\u3068\u3067\u3001\u30e1\u30fc\u30eb\u5c65\u6b74\u3092\u8a72\u5f53\u3059\u308b\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3066\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee style=\"color:#C1CCDC;\" class=\"i18n ru\">\u041f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c emails \u0438\u0437 CRM \u0438 \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0442\u044c \u044d\u0442\u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438 \u0441 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430\u043c\u0438, \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u043c\u0438 \u0438\u043b\u0438 Deals, \u0447\u0442\u043e\u0431\u044b \u0438\u0441\u0442\u043e\u0440\u0438\u044f \u043f\u0435\u0440\u0435\u043f\u0438\u0441\u043a\u0438 \u043e\u0441\u0442\u0430\u0432\u0430\u043b\u0430\u0441\u044c \u043f\u0440\u0438\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0439 \u043a \u043d\u0443\u0436\u043d\u043e\u043c\u0443 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443.<\/pee>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Suite grid&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#060514&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;center_right&#8221; custom_margin=&#8221;20px|20px||20px|false|true&#8221; custom_margin_tablet=&#8221;20px|20px||20px|false|true&#8221; custom_margin_phone=&#8221;20px|20px||20px|false|true&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;70px|20px|70px|20px|true|true&#8221; custom_padding_tablet=&#8221;50px|20px|50px|20px|true|true&#8221; custom_padding_phone=&#8221;50px||50px||true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;RGBA(255,255,255,0)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;Banner&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:900px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Qu\u00e9 aporta el CRM de Pandora ITSM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;What Pandora ITSM CRM delivers&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Ce qu\u2019apporte le CRM de Pandora ITSM&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;Pandora ITSM CRM\u304c\u3082\u305f\u3089\u3059\u4fa1\u5024&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u0427\u0442\u043e \u0434\u0430\u0451\u0442 CRM \u0432 Pandora ITSM&#8221;><!-- [et_pb_line_break_holder] -->    What Pandora ITSM CRM delivers<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-grid\" style=\"margin-top:40px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\"><strong class=\"h4-w\">Menos duplicidad de informaci\u00f3n<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Empresas, contactos y contratos centralizados en un solo entorno, sin versiones distintas en soporte, ventas y administraci\u00f3n.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\"><strong class=\"h4-w\">Less information duplication<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Companies, contacts and contracts centralized in one environment, without different versions across support, sales and administration.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\"><strong class=\"h4-w\">Moins de duplication des informations<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Entreprises, contacts et contrats centralis\u00e9s dans un seul environnement, sans versions diff\u00e9rentes entre support, ventes et administration.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\"><strong class=\"h4-w\">\u60c5\u5831\u306e\u91cd\u8907\u3092\u524a\u6e1b<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001\u5951\u7d04\u30921\u3064\u306e\u74b0\u5883\u306b\u96c6\u7d04\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u55b6\u696d\u3001\u7ba1\u7406\u90e8\u9580\u3067\u7570\u306a\u308b\u60c5\u5831\u304c\u751f\u307e\u308c\u308b\u3053\u3068\u3092\u9632\u304e\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\"><strong class=\"h4-w\">\u041c\u0435\u043d\u044c\u0448\u0435 \u0434\u0443\u0431\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b \u0438 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0446\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u044b \u0432 \u043e\u0434\u043d\u043e\u0439 \u0441\u0440\u0435\u0434\u0435, \u0431\u0435\u0437 \u0440\u0430\u0437\u043d\u044b\u0445 \u0432\u0435\u0440\u0441\u0438\u0439 \u0434\u0430\u043d\u043d\u044b\u0445 \u0432 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435, \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u0445 \u0438 \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0438.<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\"><strong class=\"h4-w\">M\u00e1s contexto en cada ticket<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Soporte accede al historial de la cuenta, el contrato en vigor y el interlocutor habitual desde el mismo entorno donde gestiona las incidencias.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\"><strong class=\"h4-w\">More context in every ticket<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Support can access the account history, active contract and usual contact from the same environment where incidents are managed.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\"><strong class=\"h4-w\">Plus de contexte dans chaque ticket<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Le support acc\u00e8de \u00e0 l\u2019historique du compte, au contrat en cours et \u00e0 l\u2019interlocuteur habituel depuis le m\u00eame environnement que celui utilis\u00e9 pour g\u00e9rer les incidents.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\"><strong class=\"h4-w\">\u5404\u30c1\u30b1\u30c3\u30c8\u306b\u3088\u308a\u591a\u304f\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u7ba1\u7406\u3059\u308b\u540c\u3058\u74b0\u5883\u304b\u3089\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u5c65\u6b74\u3001\u6709\u52b9\u306a\u5951\u7d04\u3001\u901a\u5e38\u306e\u62c5\u5f53\u8005\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\"><strong class=\"h4-w\">\u0411\u043e\u043b\u044c\u0448\u0435 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0430 \u0432 \u043a\u0430\u0436\u0434\u043e\u043c \u0442\u0438\u043a\u0435\u0442\u0435<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0432\u0438\u0434\u0438\u0442 \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430, \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0439 \u0434\u043e\u0433\u043e\u0432\u043e\u0440 \u0438 \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0435 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u043e\u0435 \u043b\u0438\u0446\u043e \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0441\u0440\u0435\u0434\u0435, \u0433\u0434\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438.<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\"><strong class=\"h4-w\">Seguimiento comercial conectado<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Oportunidades y actividad comercial vinculadas a la empresa y al contacto, reduciendo la dependencia de hojas de c\u00e1lculo y datos dispersos en otras herramientas.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\"><strong class=\"h4-w\">Connected sales follow-up<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Opportunities and sales activity linked to the company and contact, reducing dependence on spreadsheets and scattered data in other tools.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\"><strong class=\"h4-w\">Suivi commercial connect\u00e9<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Opportunit\u00e9s et activit\u00e9 commerciale li\u00e9es \u00e0 l\u2019entreprise et au contact, ce qui r\u00e9duit la d\u00e9pendance aux feuilles de calcul et aux donn\u00e9es dispers\u00e9es dans d\u2019autres outils.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\"><strong class=\"h4-w\">\u55b6\u696d\u30d5\u30a9\u30ed\u30fc\u3092\u9023\u643a<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u5546\u8ac7\u3068\u55b6\u696d\u6d3b\u52d5\u3092\u4f01\u696d\u3084\u9023\u7d61\u5148\u306b\u7d10\u4ed8\u3051\u3001\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3084\u4ed6\u30c4\u30fc\u30eb\u306b\u5206\u6563\u3057\u305f\u30c7\u30fc\u30bf\u3078\u306e\u4f9d\u5b58\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\"><strong class=\"h4-w\">\u0421\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0435 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0435 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u0435<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0430\u044f \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u0441\u0432\u044f\u0437\u0430\u043d\u044b \u0441 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 \u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u043c, \u0447\u0442\u043e \u0441\u043d\u0438\u0436\u0430\u0435\u0442 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u044c \u043e\u0442 \u0442\u0430\u0431\u043b\u0438\u0446 \u0438 \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u0432 \u0434\u0440\u0443\u0433\u0438\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u0445.<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\"><strong class=\"h4-w\">Contratos y facturaci\u00f3n asociados a la cuenta<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Informaci\u00f3n contractual y administrativa accesible desde la ficha del cliente, disponible para soporte y para el responsable comercial.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\"><strong class=\"h4-w\">Contracts and billing linked to the account<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Contractual and administrative information accessible from the customer record, available to support and the account manager.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\"><strong class=\"h4-w\">Contrats et facturation associ\u00e9s au compte<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Informations contractuelles et administratives accessibles depuis la fiche client, disponibles pour le support et le responsable commercial.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\"><strong class=\"h4-w\">\u5951\u7d04\u3068\u8acb\u6c42\u60c5\u5831\u3092\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u7d10\u4ed8\u3051<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u5951\u7d04\u60c5\u5831\u3068\u7ba1\u7406\u60c5\u5831\u3092\u9867\u5ba2\u30ec\u30b3\u30fc\u30c9\u304b\u3089\u78ba\u8a8d\u3067\u304d\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u3068\u55b6\u696d\u8cac\u4efb\u8005\u304c\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\"><strong class=\"h4-w\">\u0414\u043e\u0433\u043e\u0432\u043e\u0440\u044b \u0438 \u0431\u0438\u043b\u043b\u0438\u043d\u0433 \u0441\u0432\u044f\u0437\u0430\u043d\u044b \u0441 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u043e\u043c<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u0414\u043e\u0433\u043e\u0432\u043e\u0440\u043d\u0430\u044f \u0438 \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u0438\u0432\u043d\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u0430 \u0438\u0437 \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0434\u043b\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e.<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\"><strong class=\"h4-w\">Presupuestos m\u00e1s consistentes<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Quotes vinculados al Deal y al cliente correspondiente, con plantillas y contenido reutilizable que facilitan un formato coherente entre propuestas.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\"><strong class=\"h4-w\">More consistent quotations<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Quotes linked to the relevant Deal and customer, with templates and reusable content that help keep proposals consistent.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\"><strong class=\"h4-w\">Des devis plus coh\u00e9rents<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Quotes li\u00e9s au Deal et au client correspondant, avec des mod\u00e8les et contenus r\u00e9utilisables qui facilitent un format coh\u00e9rent entre les propositions.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\"><strong class=\"h4-w\">\u3088\u308a\u4e00\u8cab\u3057\u305f\u898b\u7a4d\u3082\u308a<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u8a72\u5f53\u3059\u308bDeal\u3068\u9867\u5ba2\u306b\u7d10\u4ed8\u3044\u305fQuotes\u3092\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u518d\u5229\u7528\u53ef\u80fd\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3067\u4f5c\u6210\u3057\u3001\u63d0\u6848\u66f8\u306e\u5f62\u5f0f\u3092\u7d71\u4e00\u3057\u3084\u3059\u304f\u3057\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\"><strong class=\"h4-w\">\u0411\u043e\u043b\u0435\u0435 \u0435\u0434\u0438\u043d\u044b\u0435 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Quotes \u0441\u0432\u044f\u0437\u0430\u043d\u044b \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u043c Deal \u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043c, \u0430 \u0448\u0430\u0431\u043b\u043e\u043d\u044b \u0438 \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u043c\u044b\u0439 \u043a\u043e\u043d\u0442\u0435\u043d\u0442 \u043f\u043e\u043c\u043e\u0433\u0430\u044e\u0442 \u0441\u043e\u0445\u0440\u0430\u043d\u044f\u0442\u044c \u0435\u0434\u0438\u043d\u044b\u0439 \u0444\u043e\u0440\u043c\u0430\u0442 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0439.<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\"><strong class=\"h4-w\">Captaci\u00f3n y comunicaci\u00f3n conectadas<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Formularios, campa\u00f1as y emails conectados a la base de contactos dentro del mismo flujo operativo del CRM.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\"><strong class=\"h4-w\">Connected lead capture and communication<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Forms, campaigns and emails connected to the contact database within the same operational CRM flow.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\"><strong class=\"h4-w\">Capture et communication connect\u00e9es<\/strong><!\u2013- [et_pb_br_holder] -\u2013>Formulaires, campagnes et emails connect\u00e9s \u00e0 la base de contacts dans le m\u00eame flux op\u00e9rationnel du CRM.<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\"><strong class=\"h4-w\">\u30ea\u30fc\u30c9\u7372\u5f97\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u9023\u643a<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u30d5\u30a9\u30fc\u30e0\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3001\u30e1\u30fc\u30eb\u3092\u9023\u7d61\u5148\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3068\u3064\u306a\u304e\u3001CRM\u306e\u540c\u3058\u904b\u7528\u30d5\u30ed\u30fc\u5185\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\"><strong class=\"h4-w\">\u0421\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0439 \u0441\u0431\u043e\u0440 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432 \u0438 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438<\/strong><!\u2013- [et_pb_br_holder] -\u2013>\u0424\u043e\u0440\u043c\u044b, \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0438 \u0438 emails \u0441\u0432\u044f\u0437\u0430\u043d\u044b \u0441 \u0431\u0430\u0437\u043e\u0439 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u0435\u0434\u0438\u043d\u043e\u0433\u043e \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0433\u043e CRM-\u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430.<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Equipos que gestionan clientes y soportes&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_image=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/07\/crm-background-section-pitsm-1.png&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;42%&#8221; background_position=&#8221;bottom_right&#8221; background_horizontal_offset=&#8221;-2%&#8221; background_vertical_offset=&#8221;0%&#8221; custom_margin=&#8221;0px|20px|0px|20px|true|true&#8221; custom_padding=&#8221;100px|0px|100px|0px|true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div style=\"max-width:750px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;\u00bfPara qu\u00e9 empresas est\u00e1 pensado este CRM?&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;Which companies is this CRM built for?&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Pour quelles entreprises ce CRM est-il con\u00e7u ?&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u3053\u306eCRM\u306f\u3069\u306e\u3088\u3046\u306a\u4f01\u696d\u5411\u3051\u3067\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u0414\u043b\u044f \u043a\u0430\u043a\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u044d\u0442\u0430 CRM?&#8221;><!-- [et_pb_line_break_holder] -->    Which companies is this CRM built for?<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea;\">El CRM de Pandora ITSM est\u00e1 pensado para organizaciones cuya relaci\u00f3n con el cliente no depende \u00fanicamente del equipo comercial. Siendo especialmente \u00fatil en empresas de servicios tecnol\u00f3gicos, proveedores de soporte, departamentos IT internos, service desk y organizaciones que necesitan mantener conectada la informaci\u00f3n de clientes, tickets, contratos, oportunidades y presupuestos.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea;\">Pandora ITSM CRM is designed for organizations where customer relationships are not handled only by the sales team. It is especially useful for technology service providers, support providers, internal IT departments, service desk teams and organizations that need to keep customer, ticket, contract, opportunity and quotation information connected.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea;\">Le CRM de Pandora ITSM est con\u00e7u pour les organisations o\u00f9 la relation client ne d\u00e9pend pas uniquement de l\u2019\u00e9quipe commerciale. Il est particuli\u00e8rement utile pour les entreprises de services technologiques, les fournisseurs de support, les d\u00e9partements IT internes, les \u00e9quipes service desk et les organisations qui doivent garder connect\u00e9es les informations relatives aux clients, tickets, contrats, opportunit\u00e9s et devis.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea;\">Pandora ITSM\u306eCRM\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u304c\u55b6\u696d\u30c1\u30fc\u30e0\u3060\u3051\u306b\u4f9d\u5b58\u3057\u306a\u3044\u7d44\u7e54\u5411\u3051\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30b5\u30fc\u30d3\u30b9\u4f01\u696d\u3001\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3001\u793e\u5185IT\u90e8\u9580\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u3001\u9867\u5ba2\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u5951\u7d04\u3001\u5546\u8ac7\u3001\u898b\u7a4d\u3082\u308a\u306e\u60c5\u5831\u3092\u3064\u306a\u3052\u3066\u7ba1\u7406\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u7d44\u7e54\u306b\u7279\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea;\">CRM \u0432 Pandora ITSM \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0439, \u0433\u0434\u0435 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u043d\u0435 \u0437\u0430\u0432\u0438\u0441\u044f\u0442 \u0442\u043e\u043b\u044c\u043a\u043e \u043e\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u044b. \u041e\u043d\u0430 \u043e\u0441\u043e\u0431\u0435\u043d\u043d\u043e \u043f\u043e\u043b\u0435\u0437\u043d\u0430 \u0434\u043b\u044f \u043f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a\u043e\u0432 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u0443\u0441\u043b\u0443\u0433, \u0441\u043b\u0443\u0436\u0431 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0438\u0445 IT-\u043e\u0442\u0434\u0435\u043b\u043e\u0432, service desk \u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0439, \u043a\u043e\u0442\u043e\u0440\u044b\u043c \u043d\u0443\u0436\u043d\u043e \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0442\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445, \u0442\u0438\u043a\u0435\u0442\u0430\u0445, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u0445, \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044f\u0445 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0445 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u0445.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea;\">No pretende sustituir a un CRM comercial avanzado ni a un ERP. Su objetivo es cubrir el espacio operativo donde soporte y actividad comercial se cruzan cada d\u00eda. Cuando una cuenta genera incidencias, tiene contratos activos, requiere seguimiento comercial o necesita propuestas y renovaciones, disponer de esa informaci\u00f3n dentro de Pandora ITSM ayuda a reducir la dispersi\u00f3n y facilita una gesti\u00f3n m\u00e1s coherente. Para profundizar en este enfoque, puedes leer el art\u00edculo sobre <a href=\"https:\/\/pandorafms.com\/blog\/es\/crm-integrado-itsm-soporte-clientes-ventas\/\" >CRM integrado en ITSM para conectar soporte, clientes y ventas<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea;\">It is not intended to replace an advanced sales CRM or an ERP. Its goal is to cover the operational space where support and sales activity overlap every day. When an account generates incidents, has active contracts, requires sales follow-up or needs proposals and renewals, having that information inside Pandora ITSM helps reduce fragmentation and makes management more consistent. To explore this approach further, read the article on <a href=\"https:\/\/pandorafms.com\/blog\/itsm-integrated-crm-support-customers-sales\/\" >ITSM-integrated CRM to connect support, customers and sales<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea;\">Il n\u2019a pas vocation \u00e0 remplacer un CRM commercial avanc\u00e9 ni un ERP. Son objectif est de couvrir l\u2019espace op\u00e9rationnel o\u00f9 le support et l\u2019activit\u00e9 commerciale se croisent chaque jour. Lorsqu\u2019un compte g\u00e9n\u00e8re des incidents, poss\u00e8de des contrats actifs, n\u00e9cessite un suivi commercial ou demande des propositions et renouvellements, disposer de ces informations dans Pandora ITSM aide \u00e0 r\u00e9duire la dispersion et facilite une gestion plus coh\u00e9rente. Pour approfondir cette approche, consultez l\u2019article sur le <a href=\"https:\/\/pandorafms.com\/blog\/fr\/crm-integre-itsm-support-clients-ventes\/\" style=\"color:#31a2ff!important;\">CRM int\u00e9gr\u00e9 \u00e0 l\u2019ITSM pour connecter support, clients et ventes<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea;\">\u9ad8\u5ea6\u306a\u55b6\u696dCRM\u3084ERP\u3092\u7f6e\u304d\u63db\u3048\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30b5\u30dd\u30fc\u30c8\u3068\u55b6\u696d\u6d3b\u52d5\u304c\u65e5\u3005\u4ea4\u5dee\u3059\u308b\u904b\u7528\u9818\u57df\u3092\u30ab\u30d0\u30fc\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3059\u3002\u30a2\u30ab\u30a6\u30f3\u30c8\u3067\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304c\u767a\u751f\u3057\u3001\u6709\u52b9\u306a\u5951\u7d04\u304c\u3042\u308a\u3001\u55b6\u696d\u30d5\u30a9\u30ed\u30fc\u304c\u5fc5\u8981\u3067\u3001\u63d0\u6848\u3084\u66f4\u65b0\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u3001\u305d\u306e\u60c5\u5831\u3092Pandora ITSM\u5185\u3067\u6271\u3046\u3053\u3068\u3067\u3001\u60c5\u5831\u306e\u5206\u6563\u3092\u6e1b\u3089\u3057\u3001\u3088\u308a\u4e00\u8cab\u3057\u305f\u7ba1\u7406\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3001<a href=\"https:\/\/pandorafms.com\/blog\/itsm-integrated-crm-support-customers-sales\/\">\u30b5\u30dd\u30fc\u30c8\u3001\u9867\u5ba2\u3001\u55b6\u696d\u3092\u3064\u306a\u3050ITSM\u7d71\u5408CRM<\/a>\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea;\">\u041e\u043d\u0430 \u043d\u0435 \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u0434\u043b\u044f \u0437\u0430\u043c\u0435\u043d\u044b \u043f\u0440\u043e\u0434\u0432\u0438\u043d\u0443\u0442\u043e\u0439 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 CRM \u0438\u043b\u0438 ERP. \u0415\u0451 \u0446\u0435\u043b\u044c \u0437\u0430\u043a\u043b\u044e\u0447\u0430\u0435\u0442\u0441\u044f \u0432 \u0442\u043e\u043c, \u0447\u0442\u043e\u0431\u044b \u0437\u0430\u043a\u0440\u044b\u0442\u044c \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u0437\u043e\u043d\u0443, \u0433\u0434\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0430\u044f \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u043f\u0435\u0440\u0435\u0441\u0435\u043a\u0430\u044e\u0442\u0441\u044f \u043a\u0430\u0436\u0434\u044b\u0439 \u0434\u0435\u043d\u044c. \u041a\u043e\u0433\u0434\u0430 \u0430\u043a\u043a\u0430\u0443\u043d\u0442 \u0441\u043e\u0437\u0434\u0430\u0451\u0442 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b, \u0438\u043c\u0435\u0435\u0442 \u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0442\u0440\u0435\u0431\u0443\u0435\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043b\u0438 \u043d\u0443\u0436\u0434\u0430\u0435\u0442\u0441\u044f \u0432 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u0445 \u0438 \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u044f\u0445, \u043d\u0430\u043b\u0438\u0447\u0438\u0435 \u044d\u0442\u043e\u0439 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u0432 Pandora ITSM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0441\u043d\u0438\u0437\u0438\u0442\u044c \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0434\u0430\u043d\u043d\u044b\u0445 \u0438 \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0431\u043e\u043b\u0435\u0435 \u043f\u043e\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u043d\u044b\u043c. \u0427\u0442\u043e\u0431\u044b \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u0435\u0435 \u0438\u0437\u0443\u0447\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u043f\u043e\u0434\u0445\u043e\u0434, \u043f\u0440\u043e\u0447\u0438\u0442\u0430\u0439\u0442\u0435 \u0441\u0442\u0430\u0442\u044c\u044e \u043e <a href=\"https:\/\/pandorafms.com\/blog\/itsm-integrated-crm-support-customers-sales\/\">CRM, \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0439 \u0432 ITSM \u0434\u043b\u044f \u0441\u0432\u044f\u0437\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438 \u043f\u0440\u043e\u0434\u0430\u0436<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\" style=\"margin:20px 0px 0px;\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicitar demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander une d\u00e9mo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30c7\u30e2\u3092\u4f9d\u983c<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0434\u0435\u043c\u043e<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2c\" href=\"#feats\">Ver funcionalidades<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2c\" href=\"#feats\">View features<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2c\" href=\"#feats\">Voir les fonctionnalit\u00e9s<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2c\" href=\"#feats\">\u6a5f\u80fd\u3092\u898b\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2c\" href=\"#feats\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0444\u0443\u043d\u043a\u0446\u0438\u0438<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#060514&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;center_right&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;0px|20px|0px|20px|false|true&#8221; custom_margin_tablet=&#8221;20px|20px||20px|false|true&#8221; custom_margin_phone=&#8221;20px|20px||20px|false|true&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;70px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;50px|20px|50px|20px|true|true&#8221; custom_padding_phone=&#8221;50px||50px||true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;RGBA(255,255,255,0)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code admin_label=&#8221;License&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div class=\"faq-content\"><!-- [et_pb_line_break_holder] --><\/p>\n<section id=\"faq-crm\" class=\"faq-block\"><!-- [et_pb_line_break_holder] -->  <h3<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#8221;Preguntas frecuentes&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#8221;Frequently asked questions&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#8221;Questions fr\u00e9quentes&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#8221;\u3088\u304f\u3042\u308b\u8cea\u554f&#8221;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#8221;\u0427\u0430\u0441\u0442\u043e \u0437\u0430\u0434\u0430\u0432\u0430\u0435\u043c\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b&#8221;><!-- [et_pb_line_break_holder] -->    Frequently asked questions<!-- [et_pb_line_break_holder] -->  <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"faq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q1 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfQu\u00e9 es un CRM integrado en ITSM?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;What is an ITSM-integrated CRM?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Qu\u2019est-ce qu\u2019un CRM int\u00e9gr\u00e9 \u00e0 l\u2019ITSM ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;ITSM\u306b\u7d71\u5408\u3055\u308c\u305fCRM\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 CRM, \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u0430\u044f \u0432 ITSM?&#8221;><!-- [et_pb_line_break_holder] -->        What is an ITSM-integrated CRM?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Es una capa de gesti\u00f3n de clientes dentro de una herramienta ITSM que permite relacionar empresas, contactos, contratos, tickets, proyectos, oportunidades y presupuestos en el mismo entorno donde se gestiona el soporte.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">It is a customer management layer inside an ITSM tool that connects companies, contacts, contracts, tickets, projects, opportunities and quotations in the same environment where support is managed.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">C\u2019est une couche de gestion client int\u00e9gr\u00e9e \u00e0 un outil ITSM qui permet de relier entreprises, contacts, contrats, tickets, projets, opportunit\u00e9s et devis dans le m\u00eame environnement que celui utilis\u00e9 pour g\u00e9rer le support.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">ITSM\u30c4\u30fc\u30eb\u5185\u306e\u9867\u5ba2\u7ba1\u7406\u30ec\u30a4\u30e4\u30fc\u3067\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u3092\u7ba1\u7406\u3059\u308b\u540c\u3058\u74b0\u5883\u3067\u3001\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001\u5951\u7d04\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u5546\u8ac7\u3001\u898b\u7a4d\u3082\u308a\u3092\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u042d\u0442\u043e \u0441\u043b\u043e\u0439 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0432\u043d\u0443\u0442\u0440\u0438 ITSM-\u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0442\u044c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0442\u0438\u043a\u0435\u0442\u044b, \u043f\u0440\u043e\u0435\u043a\u0442\u044b, \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0441\u0440\u0435\u0434\u0435, \u0433\u0434\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q2 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfQu\u00e9 diferencia hay entre CRM e ITSM?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;What is the difference between CRM and ITSM?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Quelle est la diff\u00e9rence entre CRM et ITSM ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;CRM\u3068ITSM\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u0412 \u0447\u0451\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0430 \u043c\u0435\u0436\u0434\u0443 CRM \u0438 ITSM?&#8221;><!-- [et_pb_line_break_holder] -->        What is the difference between CRM and ITSM?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Un CRM se centra en la relaci\u00f3n con clientes, contactos y oportunidades. Un ITSM se centra en la gesti\u00f3n de servicios, tickets, soporte y procesos operativos. Integrar capacidades CRM dentro de un ITSM permite conectar ambas perspectivas sin separar la informaci\u00f3n del cliente del trabajo diario de soporte.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">A CRM focuses on customer relationships, contacts and opportunities. An ITSM tool focuses on service management, tickets, support and operational processes. Integrating CRM capabilities into ITSM connects both perspectives without separating customer information from day-to-day support work.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Un CRM se concentre sur la relation client, les contacts et les opportunit\u00e9s. Un outil ITSM se concentre sur la gestion des services, les tickets, le support et les processus op\u00e9rationnels. Int\u00e9grer des capacit\u00e9s CRM dans un ITSM permet de connecter les deux approches sans s\u00e9parer les informations client du travail quotidien du support.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">CRM\u306f\u9867\u5ba2\u95a2\u4fc2\u3001\u9023\u7d61\u5148\u3001\u5546\u8ac7\u306b\u91cd\u70b9\u3092\u7f6e\u304d\u307e\u3059\u3002ITSM\u306f\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u306b\u91cd\u70b9\u3092\u7f6e\u304d\u307e\u3059\u3002ITSM\u5185\u306bCRM\u6a5f\u80fd\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u60c5\u5831\u3068\u65e5\u3005\u306e\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3092\u5206\u65ad\u305b\u305a\u306b\u3001\u4e21\u65b9\u306e\u8996\u70b9\u3092\u3064\u306a\u3052\u3089\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">CRM \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0430 \u043d\u0430 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b \u0438 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438. ITSM \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d \u043d\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438, \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438, \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439 \u0438 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438. \u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f CRM-\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 \u0432 ITSM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0441\u0432\u044f\u0437\u0430\u0442\u044c \u043e\u0431\u0435 \u043f\u0435\u0440\u0441\u043f\u0435\u043a\u0442\u0438\u0432\u044b, \u043d\u0435 \u043e\u0442\u0434\u0435\u043b\u044f\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e\u0442 \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q3 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfQu\u00e9 informaci\u00f3n puede centralizar el CRM de Pandora ITSM?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;What information can Pandora ITSM CRM centralize?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Quelles informations le CRM de Pandora ITSM peut-il centraliser ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;Pandora ITSM CRM\u3067\u306f\u3069\u306e\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u041a\u0430\u043a\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043c\u043e\u0436\u0435\u0442 \u0446\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c CRM \u0432 Pandora ITSM?&#8221;><!-- [et_pb_line_break_holder] -->        What information can Pandora ITSM CRM centralize?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Puede centralizar empresas, contactos, contratos, facturas, tickets, proyectos, Deals, Quotes, formularios, campa\u00f1as, tareas, notas, emails y actividad relacionada con cada cuenta.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">It can centralize companies, contacts, contracts, invoices, tickets, projects, Deals, Quotes, forms, campaigns, tasks, notes, emails and activity related to each account.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Il peut centraliser entreprises, contacts, contrats, factures, tickets, projets, Deals, Quotes, formulaires, campagnes, t\u00e2ches, notes, emails et activit\u00e9 li\u00e9e \u00e0 chaque compte.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001\u5951\u7d04\u3001\u8acb\u6c42\u66f8\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001Deals\u3001Quotes\u3001\u30d5\u30a9\u30fc\u30e0\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3001\u30bf\u30b9\u30af\u3001\u30e1\u30e2\u3001\u30e1\u30fc\u30eb\u3001\u5404\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308b\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041e\u043d\u0430 \u043c\u043e\u0436\u0435\u0442 \u0446\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u044b, \u0441\u0447\u0435\u0442\u0430, \u0442\u0438\u043a\u0435\u0442\u044b, \u043f\u0440\u043e\u0435\u043a\u0442\u044b, Deals, Quotes, \u0444\u043e\u0440\u043c\u044b, \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0438, \u0437\u0430\u0434\u0430\u0447\u0438, \u0437\u0430\u043c\u0435\u0442\u043a\u0438, emails \u0438 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0443\u044e \u0441 \u043a\u0430\u0436\u0434\u044b\u043c \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u043e\u043c.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q4 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfEst\u00e1 pensado solo para equipos comerciales?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;Is it designed only for sales teams?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Est-il con\u00e7u uniquement pour les \u00e9quipes commerciales ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;\u55b6\u696d\u30c1\u30fc\u30e0\u5c02\u7528\u3067\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u041f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u043b\u0438 CRM \u0442\u043e\u043b\u044c\u043a\u043e \u0434\u043b\u044f \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0445 \u043a\u043e\u043c\u0430\u043d\u0434?&#8221;><!-- [et_pb_line_break_holder] -->        Is it designed only for sales teams?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">No. Tambi\u00e9n est\u00e1 pensado para soporte, service desk, operaciones, ventas t\u00e9cnicas, gesti\u00f3n de cuentas y organizaciones donde la informaci\u00f3n del cliente necesita estar conectada con tickets, contratos y proyectos.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">No. It is also designed for support, service desk, operations, technical sales, account management and organizations where customer information needs to stay connected with tickets, contracts and projects.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Non. Il est aussi con\u00e7u pour le support, le service desk, les op\u00e9rations, les ventes techniques, la gestion de comptes et les organisations o\u00f9 les informations client doivent rester connect\u00e9es aux tickets, contrats et projets.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u3044\u3044\u3048\u3002\u30b5\u30dd\u30fc\u30c8\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u3001\u904b\u7528\u3001\u6280\u8853\u55b6\u696d\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u7ba1\u7406\u3001\u305d\u3057\u3066\u9867\u5ba2\u60c5\u5831\u3092\u30c1\u30b1\u30c3\u30c8\u3001\u5951\u7d04\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3068\u9023\u643a\u3057\u3066\u7ba1\u7406\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u7d44\u7e54\u306b\u3082\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041d\u0435\u0442. \u041e\u043d\u0430 \u0442\u0430\u043a\u0436\u0435 \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0442 \u0434\u043b\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, service desk, \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u043a\u043e\u043c\u0430\u043d\u0434, \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u043f\u0440\u043e\u0434\u0430\u0436, account management \u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0439, \u0433\u0434\u0435 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445 \u0434\u043e\u043b\u0436\u043d\u0430 \u0431\u044b\u0442\u044c \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438 \u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q5 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfEl CRM de Pandora ITSM sustituye a un CRM comercial avanzado?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;Does Pandora ITSM CRM replace an advanced sales CRM?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Le CRM de Pandora ITSM remplace-t-il un CRM commercial avanc\u00e9 ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;Pandora ITSM CRM\u306f\u9ad8\u5ea6\u306a\u55b6\u696dCRM\u3092\u7f6e\u304d\u63db\u3048\u307e\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u0417\u0430\u043c\u0435\u043d\u044f\u0435\u0442 \u043b\u0438 CRM \u0432 Pandora ITSM \u043f\u0440\u043e\u0434\u0432\u0438\u043d\u0443\u0442\u0443\u044e \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0443\u044e CRM?&#8221;><!-- [et_pb_line_break_holder] -->        Does Pandora ITSM CRM replace an advanced sales CRM?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">No est\u00e1 pensado para sustituir un CRM comercial avanzado. Su funci\u00f3n es conectar la informaci\u00f3n operativa del cliente con soporte, contratos, tickets, proyectos y actividad comercial dentro de Pandora ITSM.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">It is not designed to replace an advanced sales CRM. Its role is to connect customer operational information with support, contracts, tickets, projects and sales activity inside Pandora ITSM.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Il n\u2019est pas con\u00e7u pour remplacer un CRM commercial avanc\u00e9. Son r\u00f4le est de connecter les informations op\u00e9rationnelles du client au support, aux contrats, aux tickets, aux projets et \u00e0 l\u2019activit\u00e9 commerciale dans Pandora ITSM.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u9ad8\u5ea6\u306a\u55b6\u696dCRM\u3092\u7f6e\u304d\u63db\u3048\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002Pandora ITSM\u5185\u3067\u3001\u9867\u5ba2\u306e\u904b\u7528\u60c5\u5831\u3092\u30b5\u30dd\u30fc\u30c8\u3001\u5951\u7d04\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u55b6\u696d\u6d3b\u52d5\u3068\u3064\u306a\u3050\u3053\u3068\u304c\u5f79\u5272\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041e\u043d\u0430 \u043d\u0435 \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u0434\u043b\u044f \u0437\u0430\u043c\u0435\u043d\u044b \u043f\u0440\u043e\u0434\u0432\u0438\u043d\u0443\u0442\u043e\u0439 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 CRM. \u0415\u0451 \u0437\u0430\u0434\u0430\u0447\u0430: \u0441\u0432\u044f\u0437\u0430\u0442\u044c \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0435 \u0441 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438, \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438, \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c\u044e \u0432\u043d\u0443\u0442\u0440\u0438 Pandora ITSM.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q6 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfPandora ITSM CRM es un ERP?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;Is Pandora ITSM CRM an ERP?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Pandora ITSM CRM est-il un ERP ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;Pandora ITSM CRM\u306fERP\u3067\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u042f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043b\u0438 Pandora ITSM CRM ERP-\u0441\u0438\u0441\u0442\u0435\u043c\u043e\u0439?&#8221;><!-- [et_pb_line_break_holder] -->        Is Pandora ITSM CRM an ERP?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">No. Puede mantener informaci\u00f3n contractual y administrativa asociada a clientes, contratos y facturas, pero no est\u00e1 pensado como sistema ERP ni como herramienta de gesti\u00f3n financiera avanzada.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">No. It can keep contractual and administrative information associated with customers, contracts and invoices, but it is not designed as an ERP system or an advanced financial management tool.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Non. Il peut conserver des informations contractuelles et administratives li\u00e9es aux clients, contrats et factures, mais il n\u2019est pas con\u00e7u comme un ERP ni comme un outil de gestion financi\u00e8re avanc\u00e9e.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u3044\u3044\u3048\u3002\u9867\u5ba2\u3001\u5951\u7d04\u3001\u8acb\u6c42\u66f8\u306b\u95a2\u9023\u3059\u308b\u5951\u7d04\u60c5\u5831\u3084\u7ba1\u7406\u60c5\u5831\u3092\u4fdd\u6301\u3067\u304d\u307e\u3059\u304c\u3001ERP\u30b7\u30b9\u30c6\u30e0\u3084\u9ad8\u5ea6\u306a\u8ca1\u52d9\u7ba1\u7406\u30c4\u30fc\u30eb\u3068\u3057\u3066\u8a2d\u8a08\u3055\u308c\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041d\u0435\u0442. \u041e\u043d\u0430 \u043c\u043e\u0436\u0435\u0442 \u0445\u0440\u0430\u043d\u0438\u0442\u044c \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u043d\u0443\u044e \u0438 \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u0438\u0432\u043d\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0443\u044e \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438 \u0438 \u0441\u0447\u0435\u0442\u0430\u043c\u0438, \u043d\u043e \u043d\u0435 \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0430 \u043a\u0430\u043a ERP-\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0438\u043b\u0438 \u043f\u0440\u043e\u0434\u0432\u0438\u043d\u0443\u0442\u044b\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e\u0433\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q7 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfQu\u00e9 aporta frente a tener soporte y CRM separados?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;What does it add compared to having support and CRM separated?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Qu\u2019apporte-t-il par rapport \u00e0 un support et un CRM s\u00e9par\u00e9s ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;\u30b5\u30dd\u30fc\u30c8\u3068CRM\u3092\u5206\u3051\u3066\u904b\u7528\u3059\u308b\u5834\u5408\u3068\u6bd4\u3079\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u4fa1\u5024\u304c\u3042\u308a\u307e\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u0427\u0442\u043e \u044d\u0442\u043e \u0434\u0430\u0451\u0442 \u043f\u043e \u0441\u0440\u0430\u0432\u043d\u0435\u043d\u0438\u044e \u0441 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u043c\u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u043c\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 CRM?&#8221;><!-- [et_pb_line_break_holder] -->        What does it add compared to having support and CRM separated?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Permite que soporte y ventas trabajen con m\u00e1s contexto sobre cada cuenta, reduciendo duplicidades, consultas cruzadas y p\u00e9rdida de informaci\u00f3n entre herramientas.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">It helps support and sales teams work with more context for each account, reducing duplication, cross-checking and loss of information between tools.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Il permet aux \u00e9quipes support et commerciales de travailler avec plus de contexte sur chaque compte, en r\u00e9duisant les doublons, les v\u00e9rifications crois\u00e9es et la perte d\u2019information entre outils.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u30b5\u30dd\u30fc\u30c8\u3068\u55b6\u696d\u304c\u5404\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u3064\u3044\u3066\u3088\u308a\u591a\u304f\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u5171\u6709\u3067\u304d\u3001\u30c4\u30fc\u30eb\u9593\u306e\u91cd\u8907\u3001\u78ba\u8a8d\u4f5c\u696d\u3001\u60c5\u5831\u306e\u6b20\u843d\u3092\u6e1b\u3089\u305b\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u042d\u0442\u043e \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435 \u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u043c \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u0441 \u0431\u043e\u043b\u0435\u0435 \u043f\u043e\u043b\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c \u043f\u043e \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0443, \u0441\u043e\u043a\u0440\u0430\u0449\u0430\u044f \u0434\u0443\u0431\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435, \u043f\u0435\u0440\u0435\u043a\u0440\u0451\u0441\u0442\u043d\u044b\u0435 \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0438 \u0438 \u043f\u043e\u0442\u0435\u0440\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043c\u0435\u0436\u0434\u0443 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q8 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#8221;\u00bfQu\u00e9 aporta frente a trabajar con hojas de c\u00e1lculo?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#8221;What does it add compared to working with spreadsheets?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#8221;Qu\u2019apporte-t-il par rapport au travail avec des feuilles de calcul ?&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#8221;\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3067\u306e\u7ba1\u7406\u3068\u6bd4\u3079\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u4fa1\u5024\u304c\u3042\u308a\u307e\u3059\u304b\uff1f&#8221;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#8221;\u0427\u0442\u043e \u044d\u0442\u043e \u0434\u0430\u0451\u0442 \u043f\u043e \u0441\u0440\u0430\u0432\u043d\u0435\u043d\u0438\u044e \u0441 \u0440\u0430\u0431\u043e\u0442\u043e\u0439 \u0432 \u0442\u0430\u0431\u043b\u0438\u0446\u0430\u0445?&#8221;><!-- [et_pb_line_break_holder] -->        What does it add compared to working with spreadsheets?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Reduce duplicidades, versiones distintas de la misma informaci\u00f3n y dependencia de documentos aislados. La informaci\u00f3n queda vinculada a empresas, contactos, tickets, contratos, oportunidades y presupuestos dentro de un mismo entorno operativo.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">It reduces duplicates, different versions of the same information and dependence on isolated documents. Information stays linked to companies, contacts, tickets, contracts, opportunities and quotations within the same operational environment.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Il r\u00e9duit les doublons, les versions diff\u00e9rentes d\u2019une m\u00eame information et la d\u00e9pendance aux documents isol\u00e9s. Les informations restent li\u00e9es aux entreprises, contacts, tickets, contrats, opportunit\u00e9s et devis dans un m\u00eame environnement op\u00e9rationnel.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u91cd\u8907\u3001\u540c\u3058\u60c5\u5831\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u9055\u3044\u3001\u72ec\u7acb\u3057\u305f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3078\u306e\u4f9d\u5b58\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002\u60c5\u5831\u306f\u4f01\u696d\u3001\u9023\u7d61\u5148\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u5951\u7d04\u3001\u5546\u8ac7\u3001\u898b\u7a4d\u3082\u308a\u3068\u540c\u3058\u904b\u7528\u74b0\u5883\u5185\u3067\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u042d\u0442\u043e \u0441\u043d\u0438\u0436\u0430\u0435\u0442 \u0434\u0443\u0431\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435, \u043f\u043e\u044f\u0432\u043b\u0435\u043d\u0438\u0435 \u0440\u0430\u0437\u043d\u044b\u0445 \u0432\u0435\u0440\u0441\u0438\u0439 \u043e\u0434\u043d\u043e\u0439 \u0438 \u0442\u043e\u0439 \u0436\u0435 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u0438 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u044c \u043e\u0442 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0445 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u043e\u0432. \u0414\u0430\u043d\u043d\u044b\u0435 \u043e\u0441\u0442\u0430\u044e\u0442\u0441\u044f \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u043c\u0438 \u0441 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u043c\u0438, \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430\u043c\u0438, \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438, \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0430\u043c\u0438, \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044f\u043c\u0438 \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u043c\u0438 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u043c\u0438 \u0432 \u0435\u0434\u0438\u043d\u043e\u0439 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u0441\u0440\u0435\u0434\u0435.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Final Galery&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;100px|0px|50px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_css_main_element=&#8221;z-index:0!important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding_tablet=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code admin_label=&#8221;Separador&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<section class=\"mini-divider\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\"><!-- [et_pb_line_break_holder] -->Ready to simplify your service management and <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-support-levels\/\">stop adapting to rigid tools?<\/a><\/pee><pee class=\"i18n en\" style=\"font-size:22px!important;color:white;\"> Pandora ITSM gives you structured workflows, real SLA control and full visibility so your team moves faster, works smarter and delivers measurable service from day one.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\"><!-- [et_pb_line_break_holder] -->\u00bfListo para simplificar tu gesti\u00f3n de servicios y <a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/es\/niveles-de-soporte-de-it\/\">dejar de adaptarte a herramientas r\u00edgidas?<\/a><\/pee><pee class=\"i18n es\" style=\"font-size:22px!important;color:white;\"> Pandora ITSM te ofrece flujos estructurados, control real de SLA y visibilidad total para que tu equipo avance m\u00e1s r\u00e1pido, trabaje mejor y entregue un servicio medible desde el primer d\u00eda.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\"><!-- [et_pb_line_break_holder] -->Pr\u00eat \u00e0 simplifier votre gestion des services et <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/fr\/niveaux-de-support-informatique\/\">\u00e0 ne plus d\u00e9pendre d\u2019outils rigides ?<\/a><\/pee><pee class=\"i18n fr\" style=\"font-size:22px!important;color:white;\">Pandora ITSM vous offre des workflows structur\u00e9s, un contr\u00f4le SLA r\u00e9el et une visibilit\u00e9 compl\u00e8te afin que vos \u00e9quipes avancent plus vite, travaillent plus efficacement et d\u00e9livrent un service mesurable d\u00e8s le premier jour.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\"><!-- [et_pb_line_break_holder] -->\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u3082\u3063\u3068\u30b7\u30f3\u30d7\u30eb\u306b\u3057\u3001<span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-support-levels\/\">\u67d4\u8edf\u6027\u306e\u306a\u3044\u30c4\u30fc\u30eb\u306b\u7e1b\u3089\u308c\u308b\u306e\u3092\u3084\u3081\u307e\u305b\u3093\u304b\uff1f<\/a><\/pee><pee class=\"i18n ja\"style=\"font-size:22px!important;color:white;\"> Pandora ITSM\u306f\u3001\u69cb\u9020\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u78ba\u5b9f\u306aSLA\u7ba1\u7406\u3001\u305d\u3057\u3066\u5b8c\u5168\u306a\u53ef\u8996\u5316\u3092\u63d0\u4f9b\u3057\u3001\u30c1\u30fc\u30e0\u304c\u3088\u308a\u901f\u304f\u3001\u3088\u308a\u8ce2\u304f\u52d5\u304d\u3001\u521d\u65e5\u304b\u3089\u6210\u679c\u3092\u751f\u307f\u51fa\u305b\u308b\u74b0\u5883\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\"><!-- [et_pb_line_break_holder] -->\u0413\u043e\u0442\u043e\u0432\u044b \u0443\u043f\u0440\u043e\u0441\u0442\u0438\u0442\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438 \u0438 <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-support-levels\/\">\u043f\u0435\u0440\u0435\u0441\u0442\u0430\u0442\u044c \u043f\u043e\u0434\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0442\u044c\u0441\u044f \u043f\u043e\u0434 \u0436\u0451\u0441\u0442\u043a\u0438\u0435 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u044b?<\/a><\/pee><pee class=\"i18n ru\"style=\"font-size:22px!important;color:white;\">  Pandora ITSM \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0435\u0442 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b, \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c SLA \u0438 \u043f\u043e\u043b\u043d\u0443\u044e \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u043e\u0441\u0442\u044c, \u0447\u0442\u043e\u0431\u044b \u0432\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u043b\u0430 \u0431\u044b\u0441\u0442\u0440\u0435\u0435, \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435\u0435 \u0438 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u043b\u0430 \u0438\u0437\u043c\u0435\u0440\u0438\u043c\u044b\u0439 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 \u0441 \u043f\u0435\u0440\u0432\u043e\u0433\u043e \u0434\u043d\u044f.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"display:flex; justify-content:center;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Try it free<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Pru\u00e9balo gratis<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Essayez-le gratuitement<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u7121\u6599\u3067\u8a66\u3059<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e<\/a><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicita una demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander une d\u00e9mo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30c7\u30e2\u3092\u4f9d\u983c\u3059\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0434\u0435\u043c\u043e<\/a><!-- [et_pb_line_break_holder] -->  <!-- TERTIARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">View pricing \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Ver precios \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Voir les prix \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u4fa1\u683c\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0446\u0435\u043d\u044b \u2192<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p> <!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div class=\"pfms-screens-section\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-screens-viewport\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pfms-screens-track\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Login\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Login.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Mailing maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Mailing-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Quote maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Quote-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->\t\t\t<\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Time tracking\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Time-tracking.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Login\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Login.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Mailing maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Mailing-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Quote maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Quote-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->\t\t\t<\/p>\n<div 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