{"id":310448,"date":"2021-11-25T07:27:51","date_gmt":"2021-11-25T07:27:51","guid":{"rendered":"https:\/\/neweb.pandorafms.com\/?page_id=310448"},"modified":"2026-03-19T16:35:42","modified_gmt":"2026-03-19T16:35:42","slug":"contel","status":"publish","type":"page","link":"https:\/\/pandorafms.com\/en\/client-cases\/contel\/","title":{"rendered":"Client case Contel"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Banner 2024 v2&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(255,255,255,0) 0%|rgba(10,8,8,0.65) 41%|#000911 93%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2023\/07\/cabecera-contel.png&#8221; background_position=&#8221;top_center&#8221; background_enable_video_mp4=&#8221;off&#8221; background_video_pause_outside_viewport=&#8221;off&#8221; max_width=&#8221;98%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px|10px|10px|10px|true|true&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|true&#8221; background_last_edited=&#8221;on|phone&#8221; use_background_color_gradient_tablet=&#8221;on&#8221; use_background_color_gradient_phone=&#8221;on&#8221; background_color_gradient_stops_tablet=&#8221;rgba(244,220,66,0.28) 0%|rgba(20,1,0,0.99) 100%&#8221; background_color_gradient_stops_phone=&#8221;rgba(244,220,66,0.28) 0%|rgba(20,1,0,0.99) 100%&#8221; background_image_tablet=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/cabecera-conferma.png&#8221; background_image_phone=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/cabecera-conferma.png&#8221; background_enable_image_tablet=&#8221;on&#8221; background_enable_image_phone=&#8221;on&#8221; background_position_phone=&#8221;top_center&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1280px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;40px|40px|40px|40px|true|true&#8221; custom_padding_tablet=&#8221;40px|40px|40px|40px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;margin:0px 10px;&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_margin_tablet=&#8221;0px||0px||false|false&#8221; custom_margin_phone=&#8221;0px||-20px||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"prehead-2024\">CLIENT CASE Contel ingenieros<\/h1>\n<p class=\"h1-b\">Triple-Play and building automation<\/p>\n<p class=\"introp\">Contel Ingenieros is a company dedicated to provide telecommunications solutions, consulting, systems supply and installation, we offer operational support and maintenance of communication networks. We currently develop Triple-Play and Inmotics projects for large shopping centers and the hospitality sector, as well as network and communications systems.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<style><!-- [et_pb_line_break_holder] -->@media (min-width: 981px) {.et_pb_gutters3 .et_pb_column_single.et_pb_column_1_4 .et_pb_module {margin-bottom: 2px;}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_image=&#8221;off&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;40px|10px|40px|10px|true|true&#8221; custom_padding_last_edited=&#8221;off|phone&#8221; custom_css_main_element=&#8221;margin:0px 10px;||display: flex;||align-items: center;&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2024\/06\/contel-logo.png&#8221; alt=&#8221;contel-logo&#8221; title_text=&#8221;contel-logo&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_height=&#8221;200px&#8221; max_height_tablet=&#8221;140px&#8221; max_height_phone=&#8221;100px&#8221; max_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;80px||80px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;titulo problema&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;none&#8221; vertical_offset=&#8221;-101px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; border_color_left=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#000000&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; border_color_bottom=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">PROJECT CHALLENGE: THE SEARCH FOR THE BEST SUPPORT<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||80px||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; border_color_left=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;relative&#8221; position_origin_r=&#8221;bottom_left&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p  style=\"letter-spacing:-0.5px;\"><strong>The need for connectivity in the current social model has led to the consolidation of the wifi service for customers in the hospitality sector and shopping centers as an obligation in recent years.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Any service outage requires <b>a fast and effective solution that solves the problem within hours.<\/b>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/reunion-contel.png&#8221; alt=&#8221;reunion-contel&#8221; title_text=&#8221;reunion-contel&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;relative&#8221; position_origin_r=&#8221;bottom_left&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We needed to have proactive information that would allow us to detect incidents for all our customers, even before any complaint was generated.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;relative&#8221; position_origin_r=&#8221;bottom_left&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Providing help-desk support while observing the installation was also one of our priorities, along with the <b>ability to handle different communication technologies.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;relative&#8221; position_origin_r=&#8221;bottom_left&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The traditional methods were generating high SLAs and were not acceptable to our customers, so we needed a change to achieve our main objective: <b>improve time to resolution<\/b>.<\/P>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;80px||0px||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; border_color_left=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#000000&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; border_color_bottom=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">WHY PANDORA FMS?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||80px||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; border_color_left=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Given the heterogeneity of our systems, we needed to customize and adapt Pandora FMS to our requirements.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>We also needed to have decentralized management based on the different projects we have with their satellite\/remote controllers.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We manage devices from multiple manufacturers and with different communication protocols such as SNMP and TR-069.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.81)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;width:100%;&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#44cb4b&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u201cWe switched to Pandora FMS Enterprise because of the similarities in the way we operate, its support and its high degree of customization of operations.\u201d<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Jos\u00e9 Luis Delgado, CEO of Contel<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2023\/08\/centro-comercial-contel.png&#8221; alt=&#8221;clientes-felices-canvia&#8221; title_text=&#8221;centro-comercial-contel&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>After testing the Community version of Pandora FMS we decided to switch to the Enterprise version because of the similarities in the way we operate, the support and the high degree of customization of operations.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>At the beginning, we started using open source monitoring tools, but they did not have the management and observation capabilities we needed.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;titulo problema&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;none&#8221; vertical_offset=&#8221;-101px&#8221; custom_margin=&#8221;80px||0px||false|false&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; border_color_left=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22>RESULTS AND BENEFITS<br \/>\nOF PANDORA FMS<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2 style=%22text-align: left;%22 class=%22ccliente%22><span style=%22letter-spacing:-0.8px;%22>RESULTS AND BENEFITS<\/span>OF PANDORA FMS<\/h2>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#000000&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; border_color_bottom=&#8221;#53b0ae&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: left;\" class=\"ccliente\">RESULTS AND BENEFITS OF PANDORA FMS<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||80px||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; border_color_left=&#8221;#53b0ae&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Currently, in 21 geographic locations, we monitor 6,700 devices and 45,000 network variables. In addition, we have managed to integrate Pandora FMS with the various technologies we use, such as GPON, VDSL, DataoverCoax, SNMP, radio links, LonWorks and Dante, among others. We were particularly surprised by the versatility and flexibility of the tool, which we have managed to adapt to our needs.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>With Pandora FMS we have been able to increase our capacity to act and respond on our networks in multiple geographic locations. <b>Our level of support to our customers has improved exponentially. We are now able to detect faults before users even notice them.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.81)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px|30px|20px|30px|true|true&#8221; custom_padding_tablet=&#8221;|30px||30px|true|true&#8221; custom_padding_phone=&#8221;|20px||20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;width:100%;&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#44cb4b&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u201cExcellent support and ability to solve problems. Pandora FMS adapts to the heterogeneity of our systems and they also listen to us and get involved in what we need.\u201d<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Jos\u00e9 Luis Delgado, CEO of Contel<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We also have the support of a tool that allows us to manage devices from multiple manufacturers and technologies, something that our customers have benefited from.<b> We have never had such favorable satisfaction surveys with our services!<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Internally, thanks to Pandora FMS we have managed to adapt to the demands of an increasingly demanding sector. We have become a more professional, faster and more satisfactory service provider.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We have full confidence in both the after-sales and support teams, who have helped us to implement and adapt the tool, as well as allowing suggestions from our side to cover new communication protocols such as TR-069.  <b>Pandora FMS&#8217;s ability to solve problems is incredible, they listen to us and get involved in what we need.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;relative&#8221; position_origin_r=&#8221;bottom_left&#8221; custom_margin=&#8221;30px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In the future we seek to apply this work methodology to sectors such as building automation and energy efficiency, monitoring industrial protocols such as Lonworks, KNX or ModBus.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; custom_css_main_element=&#8221;align items:center;&#8221; border_color_left=&#8221;#53b0ae&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.81)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px|30px|20px|30px|true|true&#8221; custom_padding_tablet=&#8221;|30px||30px|true|true&#8221; custom_padding_phone=&#8221;|20px||20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;width:100%;&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;rgba(83,176,174,0.42)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\" class=\"ccliente\"><strong><em>\u201cWith Pandora FMS we have managed to make an important technological and innovation leap, offering our services in a much more efficient, professional and incident-free way.\u201d<\/em><\/strong><\/p>\n<p style=\"text-align: center;\">Jos\u00e9 Luis Delgado, CEO of Contel<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;banner final&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;custom&#8221; 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admin_label=&#8221;Intro&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||true|false&#8221; custom_padding_phone=&#8221;|0px||0px|true|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#0a0500 0%|rgba(10,10,10,0.3) 100%&#8221; background_image=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2024\/04\/contactar-pfms.webp&#8221; background_blend=&#8221;multiply&#8221; custom_padding=&#8221;4%|4%|4%|4%|true|true&#8221; custom_padding_tablet=&#8221;4%|4%|4%|4%|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;margin-right:10px!important;&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;2em&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||20px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"h2-w\" style=\"text-align: center;\">Questions, suggestions or comments?  <br \/>Our team will be pleased to assist you<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;240px&#8221; module_alignment=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"doblebtn\"><!-- [et_pb_line_break_holder] --><a class=\"prices-2024-btn\" style=\"padding:10px 30px!important\" href=\"https:\/\/pandorafms.com\/en\/contact\/\">Contact with us<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#0a0500 0%|rgba(10,10,10,0.3) 100%&#8221; background_image=&#8221;https:\/\/pandorafms.com\/wp-content\/uploads\/2024\/04\/conocer-licencias-pfms.webp&#8221; background_position=&#8221;top_center&#8221; background_vertical_offset=&#8221;32%&#8221; background_blend=&#8221;multiply&#8221; custom_padding=&#8221;4%|4%|4%|4%|true|true&#8221; custom_padding_tablet=&#8221;4%|4%|4%|4%|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; 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We currently develop Triple-Play and Inmotics projects for large shopping centers and the hospitality sector, as well as network and communications systems.PROJECT CHALLENGE: [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":404016,"parent":310222,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-310448","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/pages\/310448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/comments?post=310448"}],"version-history":[{"count":3,"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/pages\/310448\/revisions"}],"predecessor-version":[{"id":418935,"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/pages\/310448\/revisions\/418935"}],"up":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/pages\/310222"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/media\/404016"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/en\/wp-json\/wp\/v2\/media?parent=310448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}