Pandora FMS Licenses

Plan your licenses according to your needs

Flexible and scalable licenses adapted to any type of business and use case. From small and medium businesses to large corporations can now choose the right fit for their business growth.

Pandora FMS Licenses pricing
SaaS

Starting at

93€

Monthly subscription / Perpetual

Technical Support

8x5 Support
(America, EMEA)
24x7 Optional
(on dedicated SaaS)

License limits

From 20 devices
(unlimited monitors)

Operating model

SaaS / MaaS
(dedicated SaaS)

RMM

Starting at

590€

Annual subscription / Perpetual

Technical Support

8x5 Support
(America, EMEA)
24x7 Optional

License limits

From 100 Workstations
(unlimited monitors)

Operating model

On-Premise

NMS

Starting at

1,530€

Annual subscription / Perpetual

Technical Support

8x5 Support
(America, EMEA)
24x7 Optional

License limits

From 100 Network Devices
(2500 monitors)

Operating model

On-Premise

ONE

Starting at

2,352€

Annual subscription / Perpetual

Technical Support

8x5 Support
(America, EMEA)
24x7 Optional

License limits

From 100 devices
(unlimited monitors)

Operating model

On-Premise

Corporate

Custom pricing

Scalable

Based on your needs

Technical Support

8x5 Support
(America, EMEA)
24x7 Optional

License limits

From 1000 devices
(unlimited monitors)

Operating model

On-Premise

See the comparison between licenses
Features Free SaaS RMM NMS ONE Corporate
Standard 8×5 technical support. Worldwide time coverage Optional Included Included Included Included Included
24×7 technical support Not included Optional Optional Optional Optional Optional
Professional Services Optional Included Included Included Included Included
Professional certification Optional Optional Optional Optional Optional Optional
Operating model On-Premise SaaS On-Premise or SaaS On-Premise or SaaS On-Premise or SaaS On-Premise or SaaS
Remote monitoring SNMP, WMI and with plugins Included Included Not included Included Included Included
Monitoring with agents Included Included Included Not included Included Included
Reports, dashboards and visual consoles Included Included Included Included Included Included
Alert system Included Included Included Included Included Included
Multi-user and multi-tenant Included Included Included Included Included Included
Netflow Included Included Not included Included Included Included
Network Configuration Manager Included Included Not included Included Included Included
IPAM Included Included Included Included Included Included
Mobile Console APPs Included Included Included Included Included Included
High availability Included Included Included Included Included Included
Distributed Servers (Satellite) Included Included Included Included Included Included
Policies Included Included Included Included Included Included
Services Included Included Included Included Included Included
AD Authentication Included Included Included Included Included Included
Historical DB Included Included Included Included Included Included
Remote control Optional SaaS Optional Optional Optional Included
Transactional monitoring of user experience (UX) Included Included Not included Included Included Included
Remote agent deployment Included Not included Included Not included Included Included
Agent automation Included Included Included Not included Included Included
Agent autoconfiguration / autoprovisioning Included Included Included Not included Included Included
Command center (Metaconsole) Not included Not included Not included Not included Not included Included
Collections Included Included Included Not included Included Included
Event alerts Included Included Included Included Included Included
Inventory alerts Included Included Included Included Included Included
Log alerts Included Included Included Included Included Included
Log collection Included Included Included Included Included Included
Discovery Cloud Included Included Not included Included Included Included
Discovery Applications Included Included Not included Included Included Included
Enterprise ACL’s Included Included Included Included Included Included
OEM and customization Partial Not included Partial Partial Partial Total
  • License based on devices, not by sensors or checks.
  • Unlimited upgrades included in the license renewal.
  • Unlimited access to the plugin library with the version license renewal.

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Frequently asked questions about our licensing

Click to show / hide FAQs

1. What does Pandora FMS license include?

Pandora FMS license includes technical support, updates (patches and new versions), access to the full library of modules and online plugins with more than 500 plugins, access to the manufacturer’s knowledge base, with hundreds of technical articles, troubleshooting and specific tips, and the ONE code, so you could access the source code and modify it according to your needs.

2. How many versions of Pandora FMS are there?

Open is the community version, free but without support or certain features oriented to the corporate world.

SaaS is a ONE version offered as SaaS (Monitoring as a Service) hosted and maintained by Pandora FMS, accessible over the internet.

NMS is a version oriented to network monitoring, without other features such as user experience, inventory, log collection, etc.

RMM is a version oriented to remote monitoring and management) tailored specifically for IT service providers or managed service providers (MSPs).

ONE is the full-featured version as intended by Pandora FMS.

Corporate is a full-featured version tailored specifically to the clients needs, often requiring special development and custom solutions not found in the normal ONE version.

3. What is an agent?

An agent is any monitored device, in a physical environment such as a router, switch or server or in a virtualized environment a Host would be each Virtual Machine with a unique IP address.

4. Is there a minimum of devices required to obtain the license?

Yes. The minimum license for sale with technical support is 100 agents.

5. Do I have to pay every year?

In the perpetual license version you can decide not to renew the license, so you will not have support, access to new versions or patches. You also won’t have access to the Enterprise module library or knowledge base, but the software will still run at full capacity.

In the pay-as-you-go version if payment is not made, the software stops working.

6. If the cost of the license is based on the number of agents/servers, is there a maximum number of modules/monitors?

An agent can be an information container capable of monitoring 50 or 1000 different devices if necessary. For this reason, there is no limit to devices or modules monitored by a single agent.

This way of working will be very useful when you have to monitor network equipment because, for example, a 24-port switch can easily report on a hundred modules. It will also make your job considerably easier when you need to monitor backbone routers, by being able to monitor hundreds of modules with the same agent.

7. What factors do I have to take into account when deciding the number of agents I need?

By having a licensing model based on the number of agents and not the number of metrics monitored, you may think it’s a good idea to monitor all your devices with a single agent. This could be very successful if you only need to check very simple things, such as the connectivity of your devices.

However, if you need to see more information, it would be better to group fewer devices in each agent. That way, the information will be much more orderly and structured, and the experience will be more agile, fast and practical, which will make your work a lot easier.

8. What if network devices are monitored with SNMP, does that count as an agent?

Yes, an agent can be a Router, Switch, Access Point, Firewall, NAS, etc.

9. How are several Pandora FMS installations licensed?

If it is a redundant installation (active/passive) you will only have to pay one license. However, if the installation is multisite (export server, metaconsole, active/active cluster) you will need a license for each separate server.

10. Is Pandora FMS an On-premise or SaaS solution?

Pandora FMS is a traditional on-premise software product, that is, it acquires a license and installs and maintains it in its own facilities. It has licensing on a “perpetual” basis and also by “subscription”.

We also have a “pay-as-you-go” usage model as a cloud service that we call MaaS (Monitoring as a Service) in which case we provide the software, the server and keep it updated and managed by the client. More information about MaaS.

📦 Enjoy our products separately, or contact us to obtain the joint license with a significant discount

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Pandora RC presentation card

Remote Control

A dynamic environment with remote access to your servers or workstations.

Pandora ITSM presentation card

IT Service Manager

Powerful and adaptable ITIL Helpdesk for your support and customer service team.

New solutions!

Pandora FMS: Cloud Monitoring as a Service

Have Pandora FMS ready to use

Ready to cover all of your needs. You will not spend valuable resources on installation, maintenance and operation. Designed as a flexible and easy-to-understand subscription model.

  • No investment
  • Pay per use
  • Available 24/7
  • Easy integration with business process
  • Permanent security
  • Operational services

🔓 Expand the functionality of your license

When you purchase a license, you do not have to limit yourself to one of the options presented above. Depending on the type of license and scope, we have optional add-ons that give you the flexibility to add specialized features according to your needs, among which we highlight:

Professional training

Our tiered training programs cater to all user levels, from Community users to Enterprise teams managing complex monitoring environments. We offer comprehensive learning paths to empower you and your staff to become Pandora FMS ninjas.

Professional support

Never sweat a monitoring blindspot again. Our 24/7 support ensures rapid response times, with SLAs guaranteeing issue resolution within hours for critical incidents. Invest in peace of mind with our premium support packages.

SAP monitoring

Gain unparalleled visibility into your SAP landscape with the only SAP SE®-certified plugin on the market. Integrate seamlessly with your existing Pandora FMS deployment. Pricing is scaled to your SAP footprint (deployed SSIDs®).

ITSM

Streamline your IT service delivery with Pandora ITSM. This powerful, yet user-friendly application integrates seamlessly with Pandora FMS, enabling you to manage tickets and incidents. Leverage our special bundle discounts to maximize operational efficiency.

Remote access

Extend your monitoring capabilities beyond the console with Pandora RC, a standalone application offering seamless integration with Pandora FMS. Get remote access and control of monitored systems, enhancing your troubleshooting efficiency.

z/OS monitoring

Break down silos and achieve holistic IT monitoring with z/OS integration. Pandora FMS uniquely enables you to centralize metrics from your z/OS mainframes alongside your open systems, providing a single pane of glass for comprehensive IT monitoring.

IBM-i

Leverage the power of Pandora FMS to gain deep insights into your IBM-i environment. Offering effortless integration, allowing you to collect and analyze critical metrics from your IBM-i partitions directly within our interface.

Do you want to see in detail each functionality of Pandora FMS Enterprise?

Unleash the full potential of Pandora FMS with a detailed exploration. Dive deep into every feature and see how we conquer IT monitoring.

⚙️ +500 integrations: Expand the power of your monitoring

We offer real solutions to everyday problems, through Enterprise application plugins in collaboration with our customers. We have integrations of current technologies, used in production in environments around the world.

We support emerging, established technologies and even legacy systems

Pandora FMS Plugins