IT monitoring reduces the workload of retailers by about 30%

Notas de Prensa 2022, Press releases 2022

Food retailers reduce the workload accumulated by their IT areas by almost 30% thanks to monitoring.

Controlling data and extensive information from the whole company, by controlling, supervising and ordering everything through the same system, allows to reduce the times of action in the face of possible errors and failures, improves resource management and organization and increases the effectiveness of the business activity.

In addition, monitoring saves costs.

IT monitoring and retailers, what you need to know

Large food distribution firms carry out continuous processes to guarantee the supply of products on the shelves, so the volume of information generated by executing these tasks throughout the day is remarkable. 

If you add to that amount of data the diversity of systems in the IT structure with which retailers work on a daily basis, the route to obtain valuable, clear and practical information becomes even more complicated. 

The difficulty is greater if, in order to analyze these data, there are unqualified personnel without the support of a reliable platform to make their work easier.

This situation highlights that the fact of not having a monitoring system multiplies the actions necessary to obtain information on the activity of the technological structure of the company or the state of each of its facilities:

This slows down a company’s power to act and its ability to react. 

That, after all, translates into a loss of value both economically and in terms of performance, especially concerning the area of human resources.

What do we achieve with monitoring in the retail sector?

Through monitoring, it is possible to access, even remotely, the entire IT structure of a company. 

That is, by means of a central console you may organize and control an entire technology park. 

This, despite being able to present a heterogeneous panorama with a wide diversity of systems that sometimes do not support each other, goes under the command of a monitoring system by which it can be accessed.

Monitoring makes it possible to replace an existing system and it is also capable of coexisting with others. 

The kind of flexibility that is essential in the sector, because it allows to integrate new stuff to the existing system. 

This observability implies the ability to bring together all data sources and provide useful information for the company. 

The more complex IT systems are, the more important it is to simplify their monitoring.

That way, servers from different operating systems can be monitored by the same controller. 

And in turn, every time an error is detected anywhere in the park, the information can immediately reach those responsible, shortening the reaction time and anticipating more serious internal operating situations.

Monitoring, in addition to making control and error anticipation easier within the company’s performance, it also helps to find out aspects as simple as the state of the toner of a series of printers, or the time workers clocked in. 

Monitoring companies ends up leading to cost savings and service improvement.

Thanks to appliying monitoring systems, retailers in the food sector acquire a tool that enhances the control of the technological infrastructure that guarantees the traceability of their products throughout the distribution chain; from its origin to its arrival to the final customer or to sales establishments. 

In addition, the implementation of this data technology allows monitoring the status of the systems from a centralized position and anticipating breakdowns and errors, saving workload and improving delivery times.

In the food market there have already been companies that have opted for this development of their structures. 

An example of this is Fripozo, belonging to the Fuertes Group, which implemented a monitoring system thanks to its agreement with the Spanish company Pandora FMS

As a result of this adaptation, it achieved higher responsiveness to any system failure that could affect the control and distribution of deep-frozen food.

In this particular case, one of the concerns for the company was to achieve some degree of flexibility. 

That is, that something specific could be monitored without this involving a large investment of time and local resources without external intervention. 

Fripozo, after this association with Pandora FMS, managed to reach that goal.

In addition to Fripozo, other distributors such as Salvesen Logistics have also confirmed operational improvements after monitoring their IT structure. 

The company, which like Fripozo took its chances on the Spanish Pandora FMS, came to reveal a reduction of 24% of the workload of its IT area. 

As revealed from their organization, the attention that was constantly paid to the health of the system was focused on improving services and products.

The sector, with more and more competition, is devoted to a necessary organization of the internal data that are produced throughout the same day in a company. 

Any mistake can lead to a chain failure, a misuse of their own resources and a point in favor of competition in the market.

The monitoring carried out by systems such as Pandora FMS represents clear economic savings for companies that implement it in their IT infrastructure. Reaction times to any failure are shorter and therefore have less impact on the company. But, in addition, internal processes have also been improved as different business models have been discovered“,

explains Sancho Lerena, CEO and founder of Pandora FMS.