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File collections don’t work

If you are using a UNIX/Linux platform, first of all check that you have an unzip command installed because it’s necessary to use file collection. Furthermore, the user that executes Pandora FMS agent must execute the unzip command from its path.

After installing the unzip package you must check the content of the collections folder. The collection folder is located under the following pathway:

/collections

The default path is:

/etc/pandora/collections

You must delete each *.md5 file that doesn’t have a folder with the same name in the collection folder. The agent will download the collections upon its next execution cycle.

If you are using Pandora FMS agent on MS Windows® platforms first of all check that you can execute the unzip command from the path. Unzip command is installed with the Pandora FMS agent so you won’t need to install it.

After that, you must check the collection folder to ensure that it’s always right. The path to the collection folder is:

\collections

The default path is:

%ProgramFiles%\pandora_agent\collections.

You must delete each *.md5 file that doesn’t have a folder with the same name in the collection folder. The agent will download the collections upon its next execution cycle.

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