automatic addition

  • automatic addition

    Posted by Manuel on February 27, 2023 at 14:48

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Hello, Community,</font></font>

    Hello, Community,

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”></font></font>

    Is it possible to automatically add alerts when I add an agent to an agent group?

    Sergio replied 6 months, 4 weeks ago 2 Members · 1 Reply
  • 1 Reply
  • Sergio

    February 27, 2023 at 15:09
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    Community rank: tentacle-noob-1 Tentacle noob
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    Hello Manuel,

    There is no way to perform what you need in this case.

    There is a way to configure common alerts to various agents using policies but unfortunately this is an Enterprise functionality that is not currently available in our Open version.

    Kind regards,

    Sergio B.