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  • Out of Limits

    Posted by guillaume on January 11, 2010 at 23:44

    Hi guys, I just installed 3.0 final on ubuntu server 9.10 with .deb packages and it went well.

    Pandora-Server and Tentacle Server started successfuly.

    Installed the local linux agent and one windows agent, the concole autodected those agents, but both says “Out of Limits” in the console. Any clue for me?

    My pandora_server.log states:

    2010-01-11 14:21:09 srv-camtl-pand [V1] Launching 3.0 091216
    2010-01-11 14:21:09 srv-camtl-pand [V1] Config options: Logfile at /var/log/pandora/pandora_server.log, Basepath is /etc/pandora/pandora_server.conf, Checksum is 0, Master is 1, SNMP Console is 1, Server Threshold at 1 sec, verbosity at 1, Alert Threshold at 60, ServerName is ‘srv-camtl-pand’
    2010-01-11 14:21:09 srv-camtl-pand [V1] Pandora FMS Server ‘srv-camtl-pand’ unhandled error.
    2010-01-11 14:21:09 srv-camtl-pand [V1] [E] ‘srv-camtl-pand’: Can’t locate PandoraFMS/Enterprise.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at (eval 15) line 1.

    Thank you.

    Guillaume.

    guillaume replied 15 years ago 3 Members · 6 Replies
  • 6 Replies
  • Sancho

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    January 12, 2010 at 22:26
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    Check that datetime running in the agent and in the server be the same or almost equal.

    Errors in logs are normal, beause some “optional” libraries are not found and “warns”, but it’s ok.

    Hi guys, I just installed 3.0 final on ubuntu server 9.10 with .deb packages and it went well.

    Pandora-Server and Tentacle Server started successfuly.

    Installed the local linux agent and one windows agent, the concole autodected those agents, but both says “Out of Limits” in the console. Any clue for me?

    My pandora_server.log states:

    2010-01-11 14:21:09 srv-camtl-pand [V1] Launching 3.0 091216
    2010-01-11 14:21:09 srv-camtl-pand [V1] Config options: Logfile at /var/log/pandora/pandora_server.log, Basepath is /etc/pandora/pandora_server.conf, Checksum is 0, Master is 1, SNMP Console is 1, Server Threshold at 1 sec, verbosity at 1, Alert Threshold at 60, ServerName is ‘srv-camtl-pand’
    2010-01-11 14:21:09 srv-camtl-pand [V1] Pandora FMS Server ‘srv-camtl-pand’ unhandled error.
    2010-01-11 14:21:09 srv-camtl-pand [V1] [E] ‘srv-camtl-pand’: Can’t locate PandoraFMS/Enterprise.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at (eval 15) line 1.

    Thank you.

    Guillaume.

  • guillaume

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    January 12, 2010 at 23:50
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    Time is ok, in sync with a time server.

    I have a college who used the SuSE image and he does not have the problem. He built a Ubuntu one and have the same problem has me.

    Thank you.

  • Sancho

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    January 23, 2010 at 22:29
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    Be sure that you’ve well configured your timezone, run following command:

    dpkg-reconfigure tzdata

  • guillaume

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    February 20, 2010 at 01:41
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    Thank you!

  • randy_srs

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    February 20, 2010 at 20:58
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    I have a similar problem , i have the lates pandora ISO ,but all 5 of my agents show

    next contact with agent — out of limits ?  what am i doing incorrectly

    the time stamp on the server and the agents are within 1 to 2 min. of each other .

  • guillaume

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    February 22, 2010 at 18:55
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    Another important file to check is:

    /etc/php5/apache2/php.ini

    By example, for our case:

    Every timestamps are now accurate after adding the date.timezone = “America/Montreal” setting in the /etc/php5/apache2/php.ini.

    Guillaume.