Is Windows Agent 3.0 W2k8R2 x64 ready?

[Sancho]

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We have severals agents running on Windows 64Bit, but seems sometimes they have this problem, can you post here the pandora_agent.conf you’re running ?.

The migration tool is downloadable from pandorafms.com, if you don’t want to give any information, just let all data in blank, we don’t force anyone 🙂

I’ve two questions.

1.is the Final Release of Pandora Windows Agent 3.0 W2k8R2 x64 ready? Because the Pandora Service won’t start. When I turn on DebugLog in Pandora Agent, no error is Logging. Windows Logs:

Faulting application name: PandoraAgent.exe, version: 0.0.0.0, time stamp: 0x4b2b7f60
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x000143f9
Faulting process id: 0x8c0
Faulting application start time: 0x01ca89354ff04236
Faulting application path: C:Program Files (x86)pandora_agentPandoraAgent.exe
Faulting module path: C:Windowssyswow64msvcrt.dll

2. How can I get the Migration tool to Upgrade Pandora DB 2.1 to 3.0.

Thanks for your Help.
Regards

[benni]

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The Config File attached.
Thanks.

pandora_agent.conf

[Sancho]

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Disable (comment or delete it fron the .conf) the module_logevent. I think its because a missing  library in your system (the old pdh.dll library used to get messages from logevent directly, bypassing WMI, much slower).

If works without the logevent module, try to search PDH*.* in your system and post here the results.

[benni]

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No luck! The same error…
pdh.dll Version is 6.1.7600.16385

[Sancho]

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Damm… can you set only a single module (like freemem or cpu) and disable all the other modules ?. just to confirm if it’s a problem in the agent itself or in one of the modules.

No luck! The same error…
pdh.dll Version is 6.1.7600.16385

[benni]

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Yes, I’ve tested only with CPU Usage. Sadly the same error.

[suzdal]

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try this.

make a file c:test.txt with a word “test”

Disable all modules except for this

module_begin
module_name test string
module_type generic_data_string
module_exec type c:test.txt
module_end

so, if it continues crashing, it’s a problem of the agent compilation x86 nor x86_64, if it run the problem is in how the agent handle the wmi quieries.

anyway, try svc /scannow and reboot.

[benni]

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In pandora Log:
2010-01-13 09:27:21 Pandora agent started

In Debug Log:
2010-01-13 09:27:21 Run begin
2010-01-13 09:27:21 Run test string
2010-01-13 09:27:21 Executing: cmd.exe /c “type c:test.txt”

But the same error stil exist.

What do you meen with svc /scannow?

[suzdal]

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oopps, sorry

sfc = Windows File Checker

[benni]

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Here the result:

Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

[benni]

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any solution?

[Reitermaniac]

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I’m experiencing exactly the same issues here.
The agent fails after processing the modules on systems with Windows 7 32bit and 64bit as well as on systems with Server 2k8 R2. I tried making them run by changing compatibility settings of the .exe and running it from the commandline but there seems to be no way.

I found another thread to this problem but no solution.
The question is: Has anybody definetely made the agent run on the new windows versions? Is there probabely a dependency of any installed windows feature?

My Agents on Vista and Server 2k8 were working flawlessly.

Best Regards

[Reitermaniac]

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Hmmm…
It seems I was a bit too fast with my post.

Here is another thread saying it wont work with the current version
http://openideas.info/smf/index.php/topic,1107.0.html